Hanover has been successfully housing and supporting people in Scotland for more than 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. We proudly provide and manage a wide range of housing throughout Scotland that enhances our residents’ quality of life.

The Area Administration Officer Glasgow provides office based administration for housing management functions within the Housing Officer’s defined geographical area. Duties compliment filed activities of the Housing Officer and other staff, giving a holistic service to customers and other clients.

You’ll be working with us 7 hours a day on Thursday’s and Friday’s. Additionally, as part of a job share, 7 hours a day on every other Wednesday. The salary listed is calculated on a pro-rata basis.

Main Responsibilities

You’ll be the Administrative Officer at our Area office in Glasgow. At the heart of our team; handling a range of administrative activities to ensure smooth continuation of service by:

• Receiving calls and handling correspondence from customers and applicants.
• Confidently giving advice on rents, service charges, estate management issues, arrears/credits management, housing benefit, and any other relevant matters.
• Ensuring the appropriate Local Authority Housing Benefit/Council Tax departments are informed of tenancy starts/terminations and of any changes to tenancies when they occur.
• Administer and monitor customers’ rent, service charge, heating charge, recharges and contents insurance accounts on a regular basis; including the administration of direct debits and standing orders.
• Liaise with Sheltered Housing Managers/Development Managers and Housing Officers on above issues, referring these to the Operations Manager when required.
• Administer development waiting lists, allocations, nominations, terminations, assignations, mutual exchanges and re-let procedures in conjunction with Area Office staff and staff from other departments.
• Ownership and responsibility for any service related complaints / queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times.
• To maintain manual/computerised records of developments and customers.
• Collate information for quarterly reports for the Board on relets, voids, arrears, credits, etc as requested.

The successful candidate for this position must have experience of working with children and young people. Qualified to a degree level or minimum SVQ3 or equivalent in childcare, education, health or playwork.

Richmond’s Hope will provide a comprehensive induction and training programme which will include training in the methodology of Richmond’s Hope.

Working as part of the staff team of Richmond’s Hope (primarily in Glasgow, but may include working in other areas of Central Scotland) they will provide bereavement support to children and young people aged from 4 to 18 years.

Applicants should have enthusiasm and vision for the work of the organisation, excellent interpersonal skills and be able to work as part of a team.

We are currently seeking applications for a Communications Manager within Disclosure Scotland based in Glasgow. This is a permanent and pensionable appointment and new entrants will normally start on the minimum of the pay range. Candidates with a disability who meet the essential criteria below will be invited to the assessments.

Communications Pay Supplement

This post attracts a Communications Pay Supplement of £2,000 per annum pro rata, rising to £3,750 on completion of 12 months' successful service.

Disclosure Scotland is an Executive Agency of the Scottish Government and operates on behalf of the Scottish Ministers. We play an important safeguarding role. Our mission is to drive safeguarding outcomes by preventing and removing harmful people from working and volunteering with vulnerable groups, and helping employers making better informed decisions.

Our Corporate Plan sets our vision in context and details the key facts which influence the way we will deliver our outcomes. To achieve this we have set four strategic goals:

• to deliver a fair, rigorous and supporting safeguarding service;

• to have a fast, accessible and accurate digital service;

• to provide excellent customer experience;

• to make Disclosure Scotland a great place to work;

This is an exciting time to join the Communications Team who will play a key role in achieving Disclosure Scotland's strategic goals. For example, supporting the implementation of the new Disclosure (Scotland) Act and the delivery of a digital infrastructure for the disclosure service in Scotland.

The Communications Team sits alongside the Policy team within Policy and Communications. The department is headed by the Director of Strategic Policy and Communications.

This is a critical post for Disclosure Scotland in a time of significant change. We are looking for a skilled communication professional to fill this key role in our organisation. It would be beneficial if the successful candidate held a relevant professional qualification in communications, such as the Chartered Institute of Public Relations Diploma and/or with the aim of working towards a professional qualification.

Qualifications Required

For jobs in Band B and C you must hold a minimum of three Highers or equivalent.

Other qualifications equivalent to these may also be acceptable, if you are in any doubt please contact the Recruitment Team to discuss.

Please note: If you fail to demonstrate how you meet the minimum qualifications as stated above, your application will be automatically sifted out.

Essential Criteria

1. Experience of using insight to identify target audiences and partners to inform communications objectives, messages and solutions.

2. Ability to generate communications ideas including content and messages for target audiences while considering the best channels to use.

3. Ability to deliver an effective communication strategy and associated products for example news release, tweets, marketing materials, infographics.

4. Experience of using evidence to assess the effectiveness of communication and reviewing results against objectives.

Important Information Regarding Interviews

In recognition of the Scottish Government's ongoing measures and guidance in its response to Covid-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all interviews must be conducted in a virtual/remote setting.

In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual interview. In addition, a personal device of choice, which has the interview application downloaded. This could be MS Teams or Webex for example. This will allow candidates to undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds. This will then ensure that there are no issues incurred during the interview.

Nationality requirements

This job is broadly open to the following groups:

•UK nationals

•nationals of Commonwealth countries who have the right to work in the UKs

•nationals of the Republic of Ireland

•nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)

•relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service

•relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service

•certain family members of the relevant EU, EEA, Swiss or Turkish nationals.

We strongly urge that EU nationals who may not have Settled or Pre-Settled Status make an application before 30 June 2021, to ensure their continued eligibility to employment.

Who are Includem?

Includem is a brilliant third sector organisation that provides intensive, bespoke support to young people in challenging circumstances and their families. We believe that no young person is ever beyond help and through a 24/7 service which is responsive to their needs, we empower them to make positive life choices.

We currently have vacancies in our Glasgow Team and our Glasgow Justice Team for Temporary Assistant Project Workers (12 month temporary contracts) who really believe in young people, are flexible regarding hours of work and can help us to deliver Includem’s innovative approach.

What does the role involve?

You will deliver one to one support to young people and their families in their own homes and communities. You will assist in case management, including contributing to support planning and risk assessment and work with other professionals in the young person’s life to deliver positive, sustainable change.

All posts require individuals to:

• Work flexibly to meet the demands of the service, involving regular weekend and evening work;

• Develop safe, professional and committed relationships with young people and families

• Use their communication skills effectively to influence, record and evidence positive change and provide personalised, risk enabled, professional support

• Be able to drive and have access to your own vehicle for work purposes

• Membership of PVG scheme (paid for by Includem)

• To be registered or become registered with SSSC and hold or be willing to work toward HNC Social Care and SVQ 3 in Social Care or equivalent (qualifications are fully funded by Includem)

We value our staff and employee benefits include:

• A full and robust training and induction programme

• Holiday entitlement of 28 days rising to 31 with length of service and 9 public holidays

• Enhanced Employer Pension Contributions

• Free Confidential Employee Counselling Service

• Access to Mental Health First Aiders across the organisation

• Free Vehicle Breakdown Cover

• Company Mobile Phone and Laptop

• SCVO Credit Union

• Discounted gym membership

• Discounted spa treatments

• Discounted holidays and associated benefits

• Access to discounts for charity workers

• Flexible and agile working

The Marketing and Communications Officer works as part of the communications team to raise awareness of our work within the UK in order to attract new supporters and develop relationships with existing supporters, while ensuring the values of the organisation are upheld and promoted in all communications activities.

The role includes responsibility for developing dynamic content and engaging with different target audiences, including supporters, donors and people new to Mary’s Meals.

You will work closely with supporter engagement colleagues to ensure a consistently integrated approach.

Principle duties include:

• Utilise a range of digital platforms to grow fundraising and awareness for Mary’s Meals, including social media channels, email marketing and website – including content production for all channels.
• Plan, develop and produce compelling supporter resources, including appeal letters, information booklets, magazines and posters.
• Increase engagement with new and existing supporters through the creation of meaningful content and marketing activities (all in keeping with Mary’s Meals’ distinct storytelling and fundraising style).
• Contribute to the creation of creative campaigns and content that tell the Mary’s Meals story and build support for our vision.
• Liaise with colleagues in Mary’s Meals International (MMI) on the implementation of global campaigns and to secure content from our school feeding programmes for communications activities.
• Support development of potential new marketing activities, including advertising, Google AdWords and tailored communications to supporters.
• Regularly monitor and review data across the various communications channels and contribute to evaluation reports.
• Perform ad hoc duties as required to support the department.

Do you believe in second chances?

Do you have the energy and commitment it takes to support someone to turn their life around?

Then come and work with us.

The team behind the award-winning Street&Arrow social enterprise is launching a new programme to help navigate those at risk of becoming involved in violence towards a more positive future. Run by charity Braveheart Industries in partnership with the innovative Scottish Violence Reduction Unit, this pioneering programme will be working side-by-side with communities in the north of Glasgow.

We need two dedicated individuals to forge strong relationships with people and services in the area. Using a trauma-informed approach you will work with people of all ages and from every walk of life, supporting them in making positive changes.

You must be a skilled communicator who has an ability to connect with people facing a challenging range of issues. A team player you will work closely with partners across the city to achieve the right outcomes for those we’re supporting.

This post is initially funded until March 2022 with extension subject to successful funding.

Share Scotland is the Care Sector’s best kept secret. This is your opportunity to join an innovative, family-led organisation. Working as part of a dynamic and supportive team, you will be an enthusiastic person who can bring their own unique skills, interests and ideas to the role.

For almost 30 years, Share Scotland has worked with adults with complex disabilities to provide individually tailored care, supporting our service users to actively pursue their chosen lifestyle within their own home and local community.

If you have the right personality and attitude, we can provide you with expert training to do the job. If you have experience or a relevant qualification, even better!

We are looking for Support Workers in the Glasgow, Govan/Ibrox area and Relief Support Workers in Alexandria, supporting our service users in their own homes.

Support Worker Benefits -

• Scottish Living Wage Employer, starting salary £9.30 rising to £9.91** with length of service and qualifications
• £9.30 per hour standard for sleepovers – where required
• Access to fully funded SVQ training after initial assessment period
• Generous 32 days annual leave, rising incrementally after 5 years to a limit of 42 days
• 4% employer contributory pension (above minimum legally required)
• No experience needed as full training provided
• Parent led organisation
• Supportive and Friendly Teams
• Investors in people (Silver) employer
• Regularly awarded 6 stars from the Care Inspectorate
• Up to 35 hours per week
• Death in service insurance (2 x annual salary)
• Critical illness insurance (lump sum payment if diagnosed with certain critical illnesses)
• Opportunities for progression with our active succession policy

Key Responsibilities may involve -

As a Support Worker you will be supporting a person with such things as looking after their home, preparing and perhaps eating a meal, budgeting and shopping, as well as exposing them to new experiences and opportunities and assisting them to pursue the social life of their choosing.

• Supporting a person with the day to day management of the house, household tasks such as washing and ironing and domestic health, safety and security measures.
• Finding out what is available in the community, and supporting a person to make full use of local mainstream facilities, amenities and services.
• Communicating with a person in their preferred manner and helping others to do so.
• Supporting a person to maintain the relationships they have with those who are important to them and helping them to develop new friendships.
• Occasionally accompanying a person on a short break or holiday if necessary.

*This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

**Progression to final salary scale is dependent on successfully gaining SVQ3

The successful candidate will be subject to a PVG check and registration with SSSC must be made within 6 months of employment commencing.

Share is actively working to promote equal opportunities for all

Share Scotland is a Recognised Charity SC 008220