Glasgow’s Helping Heroes (GHH) is based in the Pearce Institute in Glasgow, and operates as a partnership between SSAFA and Glasgow City Council to be a trusted source of support for serving personnel, veterans and their families in their time of need.
About the role
As a Housing Advisor at GHH, you’ll play a vital role in delivering high-quality, person-centred housing support to veterans at risk of homelessness. You’ll provide advice, casework, and tenancy sustainment services, ensuring each client receives tailored support that meets their individual needs. From triaging new enquiries to managing a diverse caseload, you’ll be at the frontline of our mission to prevent homelessness and promote housing stability within the Armed Forces community.
You’ll work closely with local authorities, housing providers, and third-sector organisations to deliver joined-up support, particularly through the Council’s Housing Options approach. Your role will involve regular liaison with external stakeholders and you’ll represent GHH in forums that shape housing policy and practice. You’ll also contribute to the planning and delivery of housing-specific projects, helping to develop innovative solutions to complex housing challenges.
You will play a vital role in advocating for individuals and families experiencing homelessness, working to ensure their voices are heard and their rights upheld. This position requires a strong sense of social justice and a desire to see each case resolved positively. You will be expected to navigate Glasgow’s complex housing systems, challenge barriers to access, and collaborate with partners to deliver sustainable solutions that promote dignity, stability, and inclusion for those most in need.
This is a dynamic and rewarding role where no two days are the same. You’ll gain valuable experience in multi-agency working, safeguarding, and crisis intervention, while developing your skills in case management and project delivery. Whether you’re looking to deepen your housing expertise or take the next step in your career, this role offers a unique opportunity to make a lasting impact on the lives of those who’ve served.
About the team
GHH provides a single point of contact through a gateway model, enhancing local access to a wide range of services. These include support with financial matters, housing and homelessness, employability, and more. The team currently operates from their office in Govan, with the flexibility to work remotely one day per week. Outreach work is also carried out across the city to ensure wider community engagement.
The GHH team works closely with a broad network of internal and external partners, including local SSAFA branches and the Scottish Support Office, Citizens Advice Scotland, Veterans Housing Scotland, Erskine Veterans Village, Scottish Veterans Residences, and Defence Medical Welfare Services.
About you
This is a dynamic and rewarding position suited to someone who is proactive, compassionate, and committed to making a difference in the lives of the Armed Forces community. As a Housing Advisor, you’ll need to be motivated, enthusiastic, and creative, with strong organisational skills and the initiative to manage your own workload. Integrity and a commitment to doing the right thing are essential, as is the ability to anticipate challenges and think flexibly about how best to support our beneficiaries through housing-related issues.
While an understanding of the Armed Forces community and the wider third sector is desirable, what matters most is your ability to demonstrate the same outstanding qualities as our current team: strong communication skills, a collaborative spirit, and a genuine desire to support others. Your experience may come from professional or voluntary role in housing, homelessness prevention, or tenancy sustainment. Ideally, you will hold a CIH Level 3 qualification in Housing Practice.
You’ll manage a varied caseload, offering holistic, person-centred support across the housing and homelessness spectrum. This includes helping clients navigate housing options, liaising with local authorities and landlords, and supporting individuals through the eviction process. You’ll use your knowledge of housing pathways and tenancy rights to advocate effectively and ensure beneficiaries receive timely and appropriate support. Strong communication and problem-solving skills will be essential as you work with clients facing complex and often urgent housing challenges.
This role offers the chance to make a meaningful impact every day, helping veterans and their families secure safe, stable housing and rebuild their lives with dignity.
About SSAFA
SSAFA, the Armed Forces charity, is a trusted source of support for the Armed Forces community in their time of need. In 2024, our dedicated teams of volunteers and employees supported more than 54,000 people through a wide range of services1. This includes veterans, serving personnel (regulars and reserves), and their families—wherever and whenever they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
FASS is a Glasgow wide charity that supports families affected by a loved one’s alcohol and/or drug misuse. We provide 1 to 1 support to individuals in the community and at our office base. We are looking to expand our Family Support Practitioner Team with a highly motivated, creative, flexible and empathetic person. This individual must be a good communicator and be passionate about supporting people to a better place.
A focus will be on Mental Health, Wellbeing, building resilience and a tool kit to support their loved one on a recovery journey. These sessions may provide emotional support, practical support, information sharing, signposting and supporting people into the community to information events, other charities or into groups. You will liaise with other professionals and benefit from positive professional relationships amongst ADP and recovery communities.
The Iona Community is seeking an inspiring Fundraiser to help secure and grow our financial sustainability as we live out our vision of justice, peace, and renewal of worship around the world. This is an exciting opportunity to build strong relationships with funders and donors, grow a culture of giving, and lead a new Fundraising Team to support our diverse work — from peacemaking and social justice to youth and environmental projects, and the care of our historic island properties. If you’re self-motivated, a great communicator, and share our values, we’d love you to join us in this vital role.
Govan HELP has exciting plans for the future, and we are looking to recruit new trustees to our Board, strengthening governance to help lead the organisation through the next phase of our development.
About Govan HELP
Govan Home and Education Link Project (Govan HELP) is a local Family Support charity based in the heart of the community in the Govan area of Glasgow. Our services aim to support children and families from the local area to overcome problems, build resilience and confidence, and achieve overall improvements in the quality of family life.
We offer five different services at Govan HELP: Family Support, Play Therapy, Training and Volunteering, Adult Counselling and our most recent development, The Govan Pantry, which has evolved from a food bank project set up in response to the pandemic. We have close links with schools, social work and health colleagues in the local area and work collaboratively with organisations to achieve stronger outcomes for children and families. In addition, we work with a wide range of third sector partner agencies to build a more holistic package of support for families, tailored to their individual needs.
We know that the kinds of issues our families face can be wide ranging and include things like physical and mental health conditions, drug and alcohol addiction, housing and debt issues, domestic abuse, and trauma. These issues are further compounded by the impacts of poverty and deprivation which is widespread in the communities of Greater Govan. Our services aim to alleviate many of the symptoms of poverty and deprivation, and we take a holistic approach to resolving the issues that families are struggling to cope with to ensure we can support families to achieve positive social, economic, and educational outcomes.
Our services are often a lifeline for families who are facing complex and difficult circumstances and aim to respond to needs within the local community by developing local solutions that are aligned closely with needs.
More information on our services is available as govanhelp.org
Why become a Trustee at Govan HELP?
Trustees have an important role at Govan HELP. They share responsibility for governing us as a charity, setting our strategic aims and supporting the Executive team. Trustees’ activities also include vetting funding applications, attending board meetings (currently four per year) and representing us at events. The ultimate goal of Trustees is to ensure that everything we do maximises the benefit for our service users — that is, families in Govan.
We are a registered charity, so Trustees must ensure we comply with current charity laws and guidelines as set out by the Scottish Charity Regulator (OSCR). You may find it helpful to look at OSCR’s guidance for charity trustees.
Are you eligible?
We aim to have a Board that is representative of our diverse stakeholder base and anyone can apply who believes they will add value to the charity. The role of a Trustee demands commitment, but it’s also stimulating and very rewarding!
We are looking to recruit new Trustees to join the Board at Govan HELP. In particular, we are looking for people with the following knowledge and experience:
While we welcome applications from all parts of society, we are particularly interested in receiving applications from candidates from black and minority ethnic (BAME) backgrounds, and those local to the Govan area.
We are also currently recruiting for a Treasurer – please see separate recruitment listing on Goodmoves.
Trustee Information Session
We will be hosting an information session at the Govan Pantry on Tuesday 12 August, 5pm - 7pm. Govan HELP trustees and staff will be there to chat, and you can ask questions in an informal environment. Snacks and childcare will be provided. This session is open to everyone, and you can drop-in at any point with no commitment to joining the board.
Govan HELP has exciting development plans for the future, and we are looking to recruit new Treasurer to our Board, strengthening governance to help lead the organisation through the next phase of our development.
About Govan HELP
Govan Home and Education Link Project (Govan HELP) is a local Family Support charity based in the heart of the community in the Govan area of Glasgow. Our services aim to support children and families from the local area to overcome problems, build resilience and confidence, and achieve overall improvements in the quality of family life.
We offer five different services at Govan HELP: Family Support, Play Therapy, Adult Counselling, Training and Volunteering, and The Govan Pantry, providing a range of practical and therapeutic supports to children and families from the Govan area of the city (G51). We have close links with schools, social work and health colleagues in the local area and work collaboratively with organisations to achieve stronger outcomes for children and families. In addition, we work with a wide range of third sector partner agencies to build a more holistic package of support for families, tailored to their individual needs.
We know that the kinds of issues our families face can be wide ranging and include things like physical and mental health conditions, drug and alcohol addiction, housing and debt issues, domestic abuse, and trauma. These issues are further compounded by the impacts of poverty and deprivation which is widespread in the communities of Greater Govan. Our services aim to
alleviate many of the symptoms of poverty and deprivation, and we take a holistic approach to resolving the issues that families are struggling to cope with to ensure we can support families to achieve positive social, economic, and educational outcomes. Our services are often a lifeline for families who are facing complex and difficult circumstances and aim to respond to needs within the local community by developing local solutions that are aligned closely with needs.
More information on our services is available at govanhelp.org
Why become Treasurer at Govan HELP?
Trustees have an important role at Govan HELP. They share responsibility for governing us as a charity, setting our strategic aims and directing how we’re run on a day-to-day basis. Trustees’ activities also include vetting and administering funding applications and representing the organisation at events. The ultimate goal of Trustees is to ensure that everything we do maximises the benefit for our service users — that is, families in Govan.
As Treasurer, you will be the financial steward for Govan HELP, ensuring that our organisation’s financial resources are managed with integrity and transparency. Working closely with the Chief Executive Officer and the Chair, you will provide guidance all aspects of business management and finance matters, and help steer our organisation toward sustainable growth. This is both a leadership and support role that requires strategic thinking, diligence, and a strong commitment to community values.
We are a registered charity, so all Trustees must ensure we comply with current charity laws and guidelines as set out by the Scottish Charity Regulator (OSCR). You may find it helpful to look at OSCR’s guidance for charity trustees.
Are you eligible?
We aim to have a Board that is representative of our diverse stakeholder base and anyone can apply who believes they have the skills and experience. For the Treasurer role specifically we welcome candidates with skills and experience in:
While we welcome applications from all parts of society, we are particularly interested in receiving applications from candidates from black and minority ethnic (BAME) backgrounds, and those local to the Govan area.