Are you passionate about helping people to live a better life? Do you want to work for a charity where your health
and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team
where you will be supported to develop creative and flexible ways of working?
At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is
important for us to find people who share our values, which are:
- Empathy (listen to and understand an individual’s needs and circumstances)
- Respect (treat others the way
they wish to be treated)
- Integrity (be honest and have strong moral principles)
- Caring (show
kindness and concern for others)
LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of
negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can
build on their strengths and aspirations in order to live their best possible lives. We support people through a
range of models including:
- Personal development and employability programmes
- Self-help coaching
- Supported
accommodation
- Care at home
- Housing support
- Befriending
- Social cafes
The Service
Fife Visiting Support Service comprises three distinct visiting support teams, each of which is headed up by a Team
Leader who holds operational responsibility for day-to-day delivery.
- Short Term Housing Support: This outcomes-based service is commissioned by Fife Council and provides visiting
housing support to people living across all Fife localities. The service is available for up to 6 months and is
delivered flexibly to meet the changing needs of the people we support.
- Care at Home / Supported Living:
This service is commissioned by Fife Health and Social Care Partnership and provides individually-tailored
visiting support to people living across Fife. This is a longer-term service with individual support packages
funded through social work spot contracts. As well as enabling people to live as independently as possible in
their own homes, we also work with people to reduce social isolation through encouraging engagement with
opportunities available in local communities. Where required, we provide personal care.
- Resettlement:
This service supports people who have come to Fife through the UK resettlement scheme. Primarily based in
Leuchars, the staff team provide flexible support to help people settle within their new communities and to
access all services for which they are eligible.
Across these three teams, we currently provide visiting support to over 200 people aged 16+ in Fife, helping them to
sustain their homes through the development of independent living skills. We also support people to engage with
opportunities available within their local communities, reducing isolation and supporting the achievement of
individual outcomes. All service provision is underpinned by our trauma-informed approach.
We support people from a diverse range of backgrounds and with a wide range of support needs, including but not
limited to:
- mental health issues
- homelessness
- substance misuse issues
- physical
disabilities
- sensory impairments
- lack of experience in managing a tenancy due to young
age
The Job
As a key member of the LinkLiving leadership team, the Service Manager will lead, develop and direct our Fife
Visiting Support Services in line with LinkLiving’s vision, strategic objectives and values and achieve positive
outcomes for the people who we support.
The Service Manager will use their knowledge of trauma-informed approaches to social care practice to lead, motivate,
develop and supervise a team of support staff who provide professional person-centred services to vulnerable and
excluded people.
The Service Manager will participate in a range of external networks for the benefit of service users, acting as an
ambassador for the whole organisation internally and externally, and will negotiate effectively with external
funding partners to secure funding for service consolidation and development.
The Service Manager will manage a complex budget of Local Authority funding streams along with grant making trust
income and will manage a complex and extensive range of stakeholders.
Leading by example, the Service Manager will respond to a review of needs, gaps and best practice, maximise service
user involvement and choice, and oversee support services to service users in line with service delivery and
regulatory standards requirements. The Service Manager will be required to be the (Care Inspectorate) Registered
Manager for the services and, as a member of the LinkLiving Management team will be required to participate in
an out of hours on-call rota for LinkLiving.
About You
You are a dedicated professional who holds a SSSC-recognised practice qualification at SCQF Level 9. You either
possess or are committed to achieving a Management qualification (e.g. SVQ4 Care Services Leadership and
Management at SCQF Level 10) within required timescales.
Your leadership abilities shine through your experience of leading or contributing to management teams within the
care/support service sector. You possess a comprehensive understanding of the Social Care/Housing Support Sector
and are well-versed in the issues affecting service users, including legislative matters.
Your expertise extends to at least one specialised area of care/support, such as mental health, trauma, or child
protection. With a non-judgmental attitude and a commitment to diversity, you excel in managing resources,
setting clear objectives, and driving performance.
Your analytical mindset allows you to review situations adeptly, recommending appropriate actions to address
challenges. You are adept at fostering effective relationships and partnerships with voluntary and statutory
agencies, coordinating and prioritising resources effectively.
Your written communication skills are of a quality that ensures clear and concise reports and funding applications.
You embrace a proactive approach to your own learning and development, reflecting our organisation's
commitment to continuous improvement.
Your dedication to service user involvement is evident through your proactive approach, ensuring their voices are
heard and valued. Flexibility is second nature to you, as evidenced by your willingness to work flexibly to meet
the needs of the service which may include evenings, weekends, and public holidays, you embody reliability and
practicality, bringing a flexible and resilient approach to your work each day. Ideally you will have a current
driver's license and access to a car and the ability to travel between services as required.
For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job
Specification in the Job information Pack below.
What’s in it for you?
The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:
- Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and
discretionary non-consolidated pay awards, subject to terms of the scheme
- 35 days’ holiday per year
(inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’
service
- opportunity to buy and sell holiday
- enhanced company sick and family friendly
pay
- access to paid SVQ qualifications and a wide range of learning and development
opportunities
- funded Disclosure Scotland and Scottish Social Services Council
memberships
- defined contribution pension scheme with generous employer contributions plus salary
exchange and additional voluntary contribution options
- access to an Electric vehicle leasing scheme,
subject to the terms of the scheme
- life assurance scheme providing death in service benefits to named
beneficiaries
- healthcare cash plan for employees (and dependents) to support health and wellbeing plus
discounts on shopping, restaurants, and other services
- employee assistance programme for employees and
their immediate household dependants to support health, mental and financial well-being
- annual flu
vaccination
- access to a savings and borrowing scheme
- cycle to work scheme
- monthly bus
pass scheme
- season/travel ticket loan and much more!
For a full list of benefits available to employees, please see the following link -
linkliving.org.uk/work-with-us
Successful applicants will be required to apply for registration with SSSC within 3 months of their start
date and be registered within 6 months.
This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new
PVG scheme membership or scheme record update.