This online course is packed full of content to help you understand the importance of good financial management.

Budgeting:Why we need a realistic budget; Thinking about the different types of costs; Setting budgets; Making sure it all stacks up.

Full cost recovery:Why we need to use full cost recovery; Practical use of FCR; How this can be used for costing services.

Budget monitoring and reporting:Monitoring – actual v budget; What do variances tell us; Reporting to the Board; Using budget monitoring internally.

Cashflow projections:Purpose of cashflow projections; Constructing a simple cashflow; Cashflows as an options’ appraisal tool.

Twitter, Facebook and blogging don’t have to be a mystery any longer - this online course will help youdevelop the skills to use these core social channels more confidently and effectively. Whether it is part of your role, or you just want to be more social media savvy,it has never been more important to communicate well online.Using online tools, group discussions and lots of practical exercises you will look at:

·Twitter ·Blogging ·Video & audio ·Facebook

You will also look at creating a social media strategy - everypost, reply, like, and comment should serve a purpose!Having asocial media strategy you will have everything you plan to do, and hope to achieve, at hand! It will guide you and let you know whether you're succeeding or failing at your objectives.

This online course is packed full of content to give you an overview of annual accounts and external reporting.

Financial reporting requirements:Statutory reporting requirements; Audit/independent examination levels; Format of accounts and thresholds – Receipts & Payments or SORP-compliant.

Understanding financial statements:Format of the annual accounts; Overview of a set of SORP-compliant accounts; Statement of Financial Activities (SOFA); Balance sheets and notes to financial statements.

The Trustees Annual Report:Format and content; How it links to the financial statements; What makes a good TAR.

Reserves:What’s included in reserves; Building up reserves; The reserves’ policy.

Reporting to regulators:Reporting to OSCR; Reporting to Companies House; Notifying changes; Sharing information with the public.

Why the training will help individuals and organisations take climate action

As an individual you'll find the training empowers you to take practical action on climate change, and develop skills and experience you can apply in the workplace, no matter what your role or what level of an organisation you work at. And you'll have the opportunity to be certified as Carbon Literate - great for your CV as well as continued professional development.

If you and your organisation are in the early stages of considering your climate change impacts and planning for net zero, this training provides a fantastic opportunity to get you started.

The third sector plays a crucial role in supporting communities and individuals across a spectrum of activity, and voluntary organisations are adept at providing practical advice on what individuals can do to make a difference. Organisations with a Carbon Literate workforce will find they can develop more efficient and cost-effective operation.

Why the training will help individuals and organisations take climate action

As an individual you'll find the training empowers you to take practical action on climate change, and develop skills and experience you can apply in the workplace, no matter what your role or what level of an organisation you work at.

And you'll have the opportunity to be certified as Carbon Literate - great for your CV as well as continued professional development.

If you and your organisation are in the early stages of considering your climate change impacts and planning for net zero, this training provides a fantastic opportunity to get you started.

The third sector plays a crucial role in supporting communities and individuals across a spectrum of activity, and voluntary organisations are adept at providing practical advice on what individuals can do to make a difference.

Organisations with a Carbon Literate workforce will find they can develop more efficient and cost-effective operations.

Dates for this course are noted below:

• Tuesday 21 June, 10.00-12.30 - Tuesday 28 June, 10-12.30
• Wednesday 27 July 14.00 - 16.30 - Wednesday 3 August 14.00 - 16.30
• Tuesday 23 August 10.00 - 12.30 - Tuesday 30 August 10.00 - 12.30
• Wednesday 21 September 14.00 - 16.30 - Wednesday 28 September 14.00 - 16.30
• Friday 28 October 10.00-12.30 - Friday 4 November 10.00-12.30
• Monday 21 November 14.00 - 16.30 - Monday 28 November 14.00 - 16.30
• Tuesday 13 December 10.00-12.30 - Tuesday 20 December 10.00-12.30
• Wednesday 18 January 14.00 - 16.30 - Wednesday 25 January 14.00 - 16.30
• Thursday 9 February 10.00-12.30 - Thursday 16 February 10.00-12.30
• Friday 3 March 10.00 - 12.30 - Friday 10 March 10.00 - 12.30

As an individual you'll find the training empowers you to take practical action on climate change, and develop skills and experience you can apply in the workplace, no matter what your role or what level of an organisation you work at. And you'll have the opportunity to be certified as Carbon Literate - great for your CV as well as continued professional development.

If you and your organisation are in the early stages of considering your climate change impacts and planning for net zero, this training provides a fantastic opportunity to get you started.

The third sector plays a crucial role in supporting communities and individuals across a spectrum of activity, and voluntary organisations are adept at providing practical advice on what individuals can do to make a difference. Organisations with a Carbon Literate workforce will find they can develop more efficient and cost-effective operations.

This online course will help you to understand the components of a Service Level Agreement (SLA). It will provide an understanding of various tools and their application, and teach you how to create and develop an SLA.

You will take away a number of tools to use in real-life bidding and negotiation situations. The course is packed full of content that looks at:

• turning Best Value to your advantage

• capitalising on your strengths and unique selling points

• pros and cons of types of contract – “spot purchase”, “block purchase” and “unit purchase”

• the contents of a contract

• drafting a service specification

• preserving quality

• an introduction to Full Cost Recovery

• negotiating practice

• mastering the jargon

You will also leave with an understanding of the following:

• structuring Business Plans
• strategy management V ops management
• Outcomes and outputs
• defining the board’s role in strategy planning
• scoping
• strategy and implementation

This interactive online course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good questioning techniques, fundamental to handling difficult conversations and people.It will share the five steps to having great delivery conversations and how to adapt your approach to different people and scenarios.We explore how to create working environments where people feel empowered and engaged.

This online course will providean introduction tothe tools required to plan, deliver and evaluate effective training.Anne Whitefordwill guide you through the three sessions so you willgain the confidence to design and deliver learning to individuals and small groups.

Session 1

Managing Learning Experiences

• The Training Cycle
• How Adults Learn: The Kolb Learning Cycle; Learning Styles

Developing a Learning experience

• Training Methods: Tools; Icebreakers; Energisers
• Review and Evaluation: Kirkpatrick's 4 levels of evaluation

Session 2

Managing Groups

• The group process
• Group dynamics

Leading groups to facilitate learning

• Skills and characteristics of trainers and facilitators
• Managing challenging situations

Session 3

Putting it into practice

• Developing a training event in teams
• Presentation to the other groups
• Review of the task
• Review of the learning

This interactive online course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good questioning techniques, fundamental to handling difficult conversations and people.It will share the five steps to having great delivery conversations and how to adapt your approach to different people and scenarios.We explore how to create working environments where people feel empowered and engaged.