Session 1

• How has Covid affected your organisation? Your overall work. Your beneficiaries. Your funding.
• What has been your response? New or changed ways of working? New skills gained? New needs identified? Funds accessed or lost?
• Creating a powerful ‘case for support’ for your potential funders and supporters. Start from the Personal. Uses for the ‘case for Support’. How to aim the case for support for different audiences.
• Writing effective proposals and applications for funding: The basic components of a proposal. Filling in forms, and what to do when there is no form. Budget tips and full cost recovery. Bang for the buck.
• Evaluation and Monitoring for you and the funder: What data should be collected and how? How to show impact.

Session 2

• Communications with donors and supporters.
• Fundraising Strategy in uncertain times: Basic strategy questions. Suggested Template for strategy.
• Stewardship and donor care – the heart of fundraising: Principles of good stewardship. The donor journey?
• Acknowledgement and Thank you: Saying thank you properly. Recognition and benefits

This 2-part online course withJohn Bonnarcovers all you need to plan, structure and write effective and informative reports. You will gain the skills and confidence to producereports for today’s demanding workplace, helping you to write quickly, accurately and clearly.

Practical exercises and discussion throughout will give you a toolkit to use when report writing soyou will be able to:

• identifying the elements of an effective report;
• plan a report;
• develop the structure;
• decide on the content;
• identify the audience and use appropriate language;
• understand appendices and references; and
• overcome ‘writer’s block’.

This interactive online course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good questioning techniques, fundamental to handling difficult conversations and people.It will share the five steps to having great delivery conversations and how to adapt your approach to different people and scenarios.We explore how to create working environments where people feel empowered and engaged.

Organisations change and adapt over time, and never more so than in recent months. Therefore, it is important volunteering is reviewed so it matches the needs of your organisation and the expectations of current and future volunteers. This online course is interactive, blending practical examples and group discussions, which will allow you to consider and explore:

·Volunteering today - trends and developments.

·Volunteering in my organisation - what makes it ‘sticky’?

·The volunteer journey - making it long and interesting!

·Supporting volunteers - to help them give their best.

·Rewarding volunteers - celebrating success.

·Creating an action plan - developing volunteering in your organisation.

The intended objective of the course is for you to leave with a clearer understanding of the principles of data protection and the GDPR and provide sufficient knowledge to better navigate the path toward compliance.

This interactive online course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good questioning techniques, fundamental to handling difficult conversations and people.It will share the five steps to having great delivery conversations and how to adapt your approach to different people and scenarios.We explore how to create working environments where people feel empowered and engaged.

This online course will providean introduction tothe tools required to plan, deliver and evaluate effective training.Anne Whitefordwill guide you through the 3 sessions so you willgain the confidence to design and deliver learning to individuals and small groups.

Session 1

Managing Learning Experiences

• The Training Cycle.
• How Adults Learn: The Kolb Learning Cycle; Learning Styles.

Developing a Learning experience

• Training Methods: Tools; Icebreakers; Energisers.
• Review and Evaluation: Kirkpatrick's 4 levels of evaluation.

Session 2

Managing Groups

• The group process.
• Group dynamics.

Leading groups to facilitate learning

• Skills and characteristics of trainers and facilitators.
• Managing challenging situations.

Session 3

Putting it into practice

• Developing a training event in teams.
• Presentation to the other groups.
• Review of the task.
• Review of the learning.

This interactive online course covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good questioning techniques, fundamental to handling difficult conversations and people.It will share the five steps to having great delivery conversations and how to adapt your approach to different people and scenarios.We explore how to create working environments where people feel empowered and engaged.

In today’s climate it is essential individuals manage the demands on their time and know how toorganise their daily tasks to reduce stress.Thisonline course has everything you need to take control of your time by exploring what helps and hinders achieving priorities and presents tips and techniques on how to improve the use of the time available. You will learn:

• how time management can help with productivity;
• how and when to say “no” without offending;
• how to establish short and long term goals to achieve results;
• how to sustain these improvements

What’s the big deal with minutes anyway? Minutes are a record of what takes place at a meeting and ensures nothing is lost or forgotten - you will learn how totake, prepare and present minutes.

No need to write like the wind and capture every word - minutes don’t have to be verbatim but they have to record certain facts. You will explore what must be recorded: participants, decisions, actions…

Time is precious, so make every second count - think like a Scout and be prepared! The trainer will discuss the meeting cycle and what to prepare before your meeting takes place.

Minutes don’t have to be long, complicated or in fancy language but they need to record clearly and simply...you will examine the most difficultaspects of taking minutes and how best to address them.

Anyone can scribble a rough outline of a meeting, right? Yes, but to take good notes and create minutes that provide an accurate reflection requires a particular set of skills - the trainer will show you!

The good, the bad and the ugly - you’ll examine good and bad minutes, which will help you follow best practice and avoid common mistakes.