Victim Support Scotland
Victim Support Scotland

Charity registered in Scotland SC002138

Victim Support Scotland is the lead voluntary organisation in Scotland helping people affected by crime. It provides support, practical help and essential information to victims, witnesses and others affected by crime. The service is free, confidential and is provided by trained volunteers through a network of community based victim services and court based witness services.


Current vacancies

Support Coordinator (Fife)

  • Full time
  • £24,232
  • Central and Fife, based in Glenrothes
  • Closing 18th June 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met. Travel throughout Central Scotland and Fife essential.

This role will be subject to a PVG check. Primary location will be Glenrothes, Fife.

Shortlist

Locality Manager – Grampian, Shetland and Orkney

  • Full time
  • £30,708
  • Grampian, Shetlands - based in Aberdeen
  • Closing 18th June 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

Discover more about working for Victim Support Scotland

Your role

Based in Aberdeen this post will have geographical responsibility for Grampian, Shetland and Orkney.

Reporting directly to the Head of Service Delivery, you will be responsible for a team of Co-ordinators who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at local court and community-based services. You will be responsible for ensuring, within your services, that VSS’s organisational objectives are being implemented at a local level and have a role in business planning to ensure that all service users within your local area are aware of, and have access to, the support they need. You will be responsible for all aspects of people management for staff in your area, ensuring that employees and volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs.

This post will be subject to a PVG check.

Shortlist

Support Co-ordinator

  • Part time
  • £24,232 pro-rata
  • Shetland
  • Closing 25th June 2021

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

Some out of hours work will be necessary including working some evenings.

This role will be subject to a PVG check.

Shortlist
Closed vacancies
This vacancy has now closed

HR Administrator

  • Full time
  • from £20,770
  • Based in Glasgow or Edinburgh (working from home at present)
  • Closing 23rd March 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all employees and volunteers.

Reporting to the People Development Business Partner, you will be responsible for providing administration support in all of the People Development team’s functions, which include: recruitment and selection of employees and volunteers; HR service support to the organisation, including payroll, pensions and benefits, contracts and notices, absence management, and submitting PVG and disclosure applications; employee relations; volunteer engagement; learning and development; workforce health and wellbeing; workforce equality and diversity; workforce recognition and reward.

This role will be subject to a Basic Disclosure check.

Shortlist
This vacancy has now closed

Support Centre Supervisor

  • Part time
  • from £24,232 pro-rata
  • Based in Glasgow
  • Closing 5th April 2021

Scotland’s leading charity supporting victims of crime has a number of exciting and varied opportunities for talented individuals who are looking for their next challenge as part of our team.

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

You will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide support centre function across VSS Support at VSS should be provided effectively and efficiently across the organisation, providing exactly the information our victims and witnesses, our service users, need, in the form they want, when they need it.

Proving a supportive experience to servicer users, you will work to ensure that all options of support and new support initiatives will be based on service user’s insights. Alongside your colleagues, you will be responsible for all aspects of a volunteer’s engagement within the Support Centre including their recruitment, induction, learning and development, ongoing performance management and support. You will ensure that volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs.

This post will be subject to a Standard Disclosure check.

Shortlist
This vacancy has now closed

Service User Participation & Research Officer

  • Full time
  • up to £27,398
  • Initially home based then Edinburgh or Glasgow office (depending on Covid restrictions.)
  • Closing 23rd April 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

This is an exciting opportunity to join the Performance and Quality Team to progress and achieve strategic goals and improve services for victims and witnesses affected by crime. The role of the Service User Participation & Research Officer will work closely with Operations to enhance the victim centred approach for service delivery. This role will assist in the development of systems to measure and evaluate the impact of our services and will also support various initiatives ensuring all victim groups are represented.

VSS aims to encourage service user participation in all areas of our organisation.

You will be responsible for leading on researching how victims and witnesses of crime are identified and supported across Scotland, ensuring that no group affected by crime is marginalised or unrecognised. This will involve you working with others to influence those responsible for criminal justice.

This post will be subject to a PVG check.

Shortlist
This vacancy has now closed

Support Co-ordinator

  • Full time
  • £24,232
  • Central Scotland and Fife. Primary location Glenrothes
  • Closing 30th April 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met. Travel throughout Central Scotland and Fife essential.

This role will be subject to a PVG check.

Shortlist
This vacancy has now closed

Support Co-ordinator

  • Part time
  • £24,232 pro-rata
  • Grampian, Orkney and Shetland Locality. 40 Union Terrace, Aberdeen, AB10 1NP
  • Closing 28th April 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

This role will be subject to a PVG check.

Shortlist
This vacancy has now closed

Support Co-ordinator

  • Full time
  • £24,232
  • Grampian, Orkney and Shetland Locality. 40 Union Terrace, Aberdeen, AB10 1NP
  • Closing 10th May 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

This role will be subject to a PVG check.

Shortlist
This vacancy has now closed

Trustees

  • Management Board
  • Unpaid
  • Scotland
  • Closing 31st May 2021

Do you want to help one of Scotland’s leading charities support victims, families and witnesses affected by crime? If so, then why not join Victim Support Scotland as a trustee?

You may already have board experience, or this may be your first board appointment. As long as you have the right skills and a passion to make a difference, we want to hear from you!

Victim Support Scotland (VSS) is the country’s leading charity providing emotional and practical support to people affected by all types of crime. VSS’ recently launched strategy Empowering People Affected by crime: VSS Strategic Plan 2021-2026, outlines our vision to ensure that all people affected by crime – victims, witnesses and their families – are treated with dignity and respect and are at the heart of justice in Scotland.

Our new strategy outlines our mission that all those affected by crime receive the high-quality support and care they need to move forward with their lives. This strategy also sets out the organisation’s ambition to be inclusive and accessible, reaching all those who need us, being there every step of the way. The strategy builds on the foundations we have already created within VSS over the last few years. It also takes our ambitions a step further. However, there is much still to be done and VSS welcomes applications from experienced individuals who would like to join our Board of Trustees.

The role is rewarding, and you would play an important part in delivering our strategy and vision, to help people affected by crime take control and rebuild their lives in the aftermath of crime.

In particular, we are keen to appoint individuals with:

· Knowledge and understanding of the criminal justice system

· Knowledge and understanding of Scottish Charities

· Accountancy qualification or experience

Shortlist
This vacancy has now closed

National Volunteering Project Manager – 12 months fixed term

  • Full time
  • £33,379
  • Home and office based
  • Closing 21st May 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

This post is for a fixed term of 12 months to lead a national transformational project as part of VSS Victims and Witnesses First Strategy 2021-2026. The project is to significantly increase the number of Support and NSC Volunteers to deliver our recognised and funded volunteer model of service delivery. This large-scale recruitment is required to meet an increase in court business to address the backlog in court cases as a result of the impact of the pandemic.

Reporting to a Steering Group comprising the Director of Operations & New Business, the Director of Finance & Business Planning, the People Development Business Partner, and other organisational representatives, you will be responsible for the recruitment, onboarding, development, and accreditation of VSS volunteers across Scotland. You will manage a project team, and work closely with colleagues in service delivery, to ensure that volunteers are being supported and deployed to best meet the needs of service users across the whole of Scotland.

You will plan and manage the project, and continuously evaluate and monitor progress to ensure an effective combination of national and local activities to: advertise and promote volunteering opportunities; attract applicants with diverse backgrounds and wide ranging knowledge and experiences; rapidly recruit and select suitable volunteers; onboard and induct them; ensure effective learning and development to allow them to practice to our high standards; streamline the shadowing process; comply with national standards; and ensure robust and consistent assessment and accreditation

You will be responsible for carrying out an evaluation of the project at the conclusion, including being able to demonstrate that the volunteer transformation project has been successful in implementation and will continue throughout the duration of our strategy, meeting our objectives.

This role will be subject to a PVG check.

Shortlist
This vacancy has now closed

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

Reporting to and taking guidance from the National Volunteering Project Manager, you will provide administrative support for a large-scale volunteer recruitment campaign to ensure the smooth onboarding of these volunteers to VSS. This large-scale recruitment is required to meet an increase in court business to address the backlog in court cases as a result of the impact of the pandemic. This post is for a fixed term of 9 months and will be subject to a PVG check.

Shortlist
This vacancy has now closed

Service User Participation & Research Officer

  • Full time
  • £27,398
  • Initially home based then Edinburgh or Glasgow office (depending on Covid restrictions.)
  • Closing 4th June 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

This is an exciting opportunity to join the Performance and Quality Team to progress and achieve strategic goals and improve services for victims and witnesses affected by crime. The role of the Service User Participation & Research Officer will work closely with Operations to enhance the victim centred approach for service delivery. This role will assist in the development of systems to measure and evaluate the impact of our services and will also support various initiatives ensuring all victim groups are represented.

VSS aims to encourage service user participation in all areas of our organisation.

You will be responsible for leading on researching how victims and witnesses of crime are identified and supported across Scotland, ensuring that no group affected by crime is marginalised or unrecognised. This will involve you working with others to influence those responsible for criminal justice.

This post will be subject to a PVG check.

Shortlist
This vacancy has now closed

Scotland’s leading charity supporting victims of crime has a number of exciting and varied opportunities for talented individuals who are looking for their next challenge as part of our team.

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s).

Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users.

Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support.

Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

This post will be subject to a PVG check.

Shortlist
This vacancy has now closed

Support Coordinator (Ayrshire)

  • Full time
  • £24,232
  • Ayrshire
  • Closing 11th June 2021

Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

This role will be subject to a PVG check.

Shortlist
This vacancy has now closed

Scotland’s leading charity supporting victims of crime has a number of exciting and varied opportunities for talented individuals who are looking for their next challenge as part of our team.

Our mission at Victim Support Scotland (VSS) is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

You will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide support centre function across VSS. Support at VSS should be provided effectively and efficiently across the organisation, providing exactly the information our victims and witnesses, our service users, need, in the form they want, when they need it.

Providing a supportive experience to servicer users, you will work to ensure that all options of support and new support initiatives will be based on service user’s insights. Alongside your colleagues, you will be responsible for all aspects of a volunteer’s engagement within the Support Centre including their recruitment, induction, learning and development, ongoing performance management and support. You will ensure that volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs. Support Centre operational hours are 8am to 8pm during workdays, and so flexible rota working between these hours is a requirement of this role.

This post will be subject to a PVG check.

Shortlist
This vacancy has now closed

Scotland’s leading charity supporting victims of crime has a number of exciting and varied opportunities for talented individuals who are looking for their next challenge as part of our team.

Our mission at Victim Support Scotland (VSS) is to ensure that those affected by crime receive high quality support that will help them to recover from their experiences. We want victims and witnesses to be at the heart of everything we do so they have improved health and well-being, feel safer, more secure and informed and that we are an effective organisation, that makes a lasting difference. We aim to do this by adhering to our own organisational values of being supportive, striving for excellence and offering personalised and accessible services and these are reflected in the behaviours expected of all staff and volunteers.

You will be responsible for a team of volunteers delivering, implementing and evaluating the nationwide support centre function across VSS. Support at VSS should be provided effectively and efficiently across the organisation, providing exactly the information our victims and witnesses, our service users, need, in the form they want, when they need it.

Providing a supportive experience to servicer users, you will work to ensure that all options of support and new support initiatives will be based on service user’s insights. Alongside your colleagues, you will be responsible for all aspects of a volunteer’s engagement within the Support Centre including their recruitment, induction, learning and development, ongoing performance management and support. You will ensure that volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs. Support Centre operational hours are 8am to 8pm during workdays, and so flexible rota working between these hours is a requirement of this role.

This post will be subject to a PVG check.

Shortlist