Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is the role

This is an exciting opportunity to join our team as a Support Co-ordinator , working 35 hours per week.

Primary location: Motherwell, however you will be expected to cover all areas of Lanarkshire (Hamilton court, Airdrie court, Lanark court, Motherwell and Paisley court and community) locality.

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance. Analytical skills, must be able to understand, collect, analyse, report and present data. The ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.

Further details of this role are available in the job description - Support Co-Ordinator - job description - Victim Support Scotland

Please note - This post will be subject to a satisfactory PVG check, references, and proof that you have the right to work in the UK.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

Reporting directly to the Head of Service, you will be responsible for a team of Co-ordinators who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at local court and community-based services. You will be responsible for ensuring, within your services, that VSS’s organisational objectives are being implemented at a local level and have a role in business planning to ensure that all service users within your local area are aware of, and have access to, the support they need. You will be responsible for all aspects of people management for staff in your area, ensuring that employees and volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs.

Location:Inverness office, with travel across the locality and further afield being an expectation of this role.

We offer a 28 hour working week. You will also join a rota of Service Managers to provide remote management support around the country on an on-call basis. You will receive an additional allowance for this.

Primary location: Inverness, however be able to travel throughout Highlands and Islands Locality essential (this includes Elgin, Inverness, Tain, Wick, Fort William, Portree, Stornoway, Lochmaddy, Oban, and Orkney, Shetland and the Outer Hebrides (Western Isles).

Work pattern:Monday - Friday 8AM - 8PM & Saturday 10AM - 4PM (the work pattern can be in between these hours, further details can be discussed at interview stage)

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a proven track record in managing and supporting the delivery of high-quality support and staff within our community and court services across the Highland area. You must have a degree qualification or demonstrable equivalent experience, continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets, ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive, regular training, supervision and opportunities to expand your skills including learning about the criminal justice system.

As well as being responsible for your team, you will have lead responsibility for safeguarding across the Locality Manager team. In this capacity, you will work closely with the Head of Service Delivery and peers to actively contribute to the continuous improvement of our safeguarding across the locally delivered services.

Further details of this role are available in the job description

Please note - This post will be subject to a satisfactory PVG check and two satisfactory references.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days (Pro-rata) for this post and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

Interested in leading and supporting the business functions of the ALLIANCE?

The ALLIANCE has an opportunity to join our Corporate Services team as a Finance and Corporate Services Manager, with management responsibility for finance, HR, office management, facilities and IT.

You will provide high level administrative, strategic planning and operational support; manage financial matters and help with budgets and financial projections; help develop policies, rules and guidelines for the whole organisation; offer advice and support to senior management; prepare reports and submissions about the ALLIANCE's resources and operations and help with staff management.

You will have:

• Accounting qualification, ideally Chartered (ACCA)
• Proven experience of working in corporate services
• Previous experience of using Sage Line 50 accounts
• Ability to horizon scan to identify opportunities and risks
• Excellent organisational skills
• Experience of staff management within an organisation
• Experience of day-to-day management of the finance function
• Experience of managing the IT function within an organisation
• Experience of preparing budgets and quarterly management accounts, including variance analyses and reforecasting
• Experience of preparing and submitting VAT returns
• Experience of month end, quarter end and year end finances
• Demonstrable skills in business administration and leadership skills
• Excellent communication skills
• Experience of office management and ability to establish, oversee and develop the organisation’s infrastructure
• IT skills in word processing, spreadsheets, databases and financial packages
• Flexible approach

It would be desirable for you to have experience of:

• Understanding of membership organisations
• Experience of working with Boards and Committees
• Experience of working in the third sector

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave (equivalent of 30 days)
• 91 days public holiday (equivalent of 13 days) that can be taken flexibly
• Additional leave between Christmas and New Year
• Contributory pension scheme
• Open to flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Corporate rates for gym membership
• Time off in lieu
• Cycle Scheme
• Carer Positive Employer

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

Please note, this role is subject to a 6-month probationary period.

Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.

As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.

You can find out more about us at deafaction.org.

About you

We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.

We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.

You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.

Due to the nature of this role, its essential that you can drive and have access to a car.

*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.

You will be asked:

• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).

• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.

• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.

• To assess any new service users for the service and match them with staffs.

• To be involved in recruitment for new staff for the service.

• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.

• To assist service users with personal care tasks where appropriate.

• To be involved, as appropriate, with all household tasks, maximising service users’ participation.

• To record the day-to-day finances (where relevant) and household budgets of service users.

• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.

• To ensure the health, safety and security of individuals and their environment.

What is on offer? What do we offer?

• Occupational pension scheme with employer contributions of 6%.

• 32 days leave pro rata (including bank holidays) pro rata for part time.

• 24/7 access to an Employee Assistance Programme provided by Health Assured.

• In-house Mental Health First Aiders.

• Access to the Cycle to Work Scheme and IT Voucher Scheme.

• Ongoing support for learning and development through our PDR process

• Death in service benefit