Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc. The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am.

The service operates from our GAMH Head Office- Glasgow by the Green.

Key Skills:

Good communication skills to be able to work effectively with referrers and individuals using the service. Compassionate listening, be able to alleviate individual’s feelings of distress. Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate. Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate. SVQ 3 or equivalent or willingness towards achieving this qualification is essential.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applicants from all sections of the community. Accordingly, if you have any requirements regarding your application, please contact Laura Middell on 0141 552 5592.

Appointment is subject to receipt of two satisfactory references. All staff will have Protection of Vulnerable Groups (PVG) Scheme Membership/Enhanced Disclosure Scotland check completed before any client contact commences.

Are you passionate about making a positive impact on people’s lives, with experience in health & social care and a focused drive for quality and continual improvement? If this sounds like you, then this could be the role you have been waiting for!

We have an exciting opportunity for a quality focused individual to join Cornerstone as a Quality Improvement Officer on a full-time, permanent basis.

This role can be based in any of our main offices (Aberdeen, Dundee or Glasgow), or part of our hybrid working model. If opting for hybrid, we would need you to live within a reasonable commute of Aberdeen, Dundee or Glasgow. There will be occasions that we'll need you to travel to other Cornerstone branch locations (travel expenses would be reimbursed as set out in Cornerstone’s expense policy with travel reimbursed by HMRC legislation).

The Role

Cornerstone is one of Scotland's largest charities with over 40 years' experience providing great care and support for adults and children with various support needs across Scotland.

As an integral part of our Continuous Improvement team, you’ll drive positive change across the organisation by providing expert guidance and support on all quality improvement initiatives.

You’ll uphold all legal, regulatory requirements, and standards while promoting a culture of continuous learning whilst driving innovation and improvement.

Please see the Role Profile attached to our advert for a full list of duties and responsibilities.

About You

What we'll need you to bring: -

• Proven experience of working within the Health & Social Care sector
• Have confidence in complex situations, using your communication skills to effectively raise concerns and find constructive solutionKnowledge and experience of providing high quality support services in a person-centred environment that empowers individuals to reach their potential
• A strong understanding of the Health and Social Care Standards, relevant legislation and regulations.
• The ability to analyse and interpret statistical data
• Excellent time management and organisational skills
• A creative, innovative and imaginative approach to tasks and adaptable to change
• The ability to produce high-quality, accurate work to strict and tight deadlines
• Effective negotiation and team working skills with the ability to work on your own initiative
• Good administrative skills
• A professional care or health qualification

If you’re up for the challenge and think you have what it takes, then apply, we'd love to hear from you.

Have any questions? Contact Gillian McPake, our Head of Continuous Improvement and Leaning at gillian.mcpake@cornerstone.org.uk.

Shortlisted candidates will be invited along to an interview on 5th or 7th June 2023.

The successful candidate will need to undertake a Standard Disclosure check through Disclosure Scotland.

Who we are:

The National Autistic Society is the UK’s leading charity for autistic people. Since 1962, we’ve been transforming lives, changing attitudes and helping to create a society that works for autistic adults and children.

We transform lives by providing support, guidance and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Autistic people turn to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

We change attitudes by improving public understanding of autism and the difficulties many autistic people face. We also work closely with businesses, local authorities and government to help them provide more autism-friendly spaces, deliver better services and improve laws.

We have come a long way but it is not good enough. There is still so much to do to increase opportunities, reduce social isolation and build a brighter future for people on the spectrum. With your help, we can make it happen.

What we can offer you:

• Auto-enrolled pension scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits (cycle to work scheme, season ticket loan, shopping discounts etc)
• Healthcare Cash Plan & Life Assurance
• A portfolio of salary sacrifice and other flexible benefits at reduced costs
• Access to a 24-hour employee assistance programme & an Headspace App

Who we are looking for:

An exciting opportunity has arisen to join our team in Scotland as a Policy and Public Affairs Officer. This can be a home-based role but will require regular travel to the National Autistic Society Scotland’s office in Glasgow and the Scottish Parliament in Edinburgh.

The Policy and Public Affairs Officer will work to influence government policy and create positive change for autistic people and their families.

The successful candidate will raise awareness of National Autistic Society Scotland amongst key political stakeholders, develop and deliver the organisation’s public affairs activity, and support the development of the strategic relationships we need to influence nationally. The Policy and Public Affairs Officer will also work alongside the Media and Communications Officer to support campaigning activities in Scotland and promote our public affairs activity to external audiences.

The successful candidate must have proven understanding of policy or parliamentary work, including knowledge of government and parliamentary structures. They must be comfortable analysing information, grasping complex policy issues and communicating these in an accessible way. They should be educated to degree level in an appropriate discipline or have a proven track record in the policy or political field. An understanding of voluntary sector and/or disability issues is desirable, as is a knowledge and understanding of campaigning methods.

Enable Works are the leading Scottish organisation delivering high quality employability services for people who have learning disabilities.

Working on UK Government Shared Prosperity’s Multiply Service, you will deliver a structured and comprehensive curriculum that covers all relevant topics required to achieve up to SCQF Level 5 in Numeracy, ensuring the course content is engaging, easy to understand and caters to various learning styles.

Group Sessions: Plan and conduct group sessions, where clients can interact with each other, collaborate on problem-solving exercises, and learn through discussions.

1-2-1 Sessions: Offer personalised one-on-one sessions to address individual needs and challenges. This will allow you to tailor the learning experience to each client's specific requirements.

Assessment: As an Assessor, evaluate the progress of your clients regularly through assignments, quizzes, and tests. Provide constructive feedback to help them improve.

Digital Skills Training: Integrate digital skills training into your courses, as they are becoming increasingly important in today's world. Cover topics like basic computer operations, internet usage, and relevant software applications.

Money Management: Teach clients about effective money management techniques, budgeting, saving, and making informed financial decisions.

Communication: Maintain open and clear communication with clients to understand their needs, address any concerns, and provide support when necessary.

Continuous Improvement: Regularly review and update your course content to align with the latest industry trends and best practices.

An Assessor qualification is desirable for this role.

Please make sure to submit a strong supporting statement with your application.

Main Duties and Accountabilities

• Providing high quality support:
• Delivering effective and meaningful training sessions to groups and in 1-1 settings
• Active case management to ensure person-centred success
• Delivering support with fidelity to the individual project model
• Maintaining positive relationships with participants and their circles of support to ensure inclusive success
• Managing professional relationships with stakeholders and employers to create opportunities for participants

Delivering projects to plan:

• Keeping accurate and up-to-date records ready for audit
• Recording and gathering project information in line with project timescales and work plan
• Handling and storing project information in line with Enable Scotland’s data protection policy
• Reporting accurately on project activity when requested and in line with project timescales

Meeting performance expectations:

• Active case management to ensure participants are achieving success
• Meeting and exceeding individual project expectations
• Innovating and collaborating across your team to support wider Enable Works performance

Contribution to strategy:

• Sharing best practice and opportunities with Enable Works colleagues
• Positive and flexible response to changes in work plans
• Collaborative approach to team and departmental delivery
• Managing your time/caseload efficiently in order to respond to additional duties as required
• Supporting the training and marking of accredited staff training
• Representing Enable Works and Enable Scotland with an understanding of departmental and organisational strategies

About You

We really need you to have these skills

• Experience in training facilitation and delivery
• Confident communicator used to working with groups
• Ability to manage your own workload and prioritise as needed
• Strong attention to detail
• Professional presentation and personality
• Some knowledge of the local community
• Ability to work with people at any age who have challenging barriers to employment
• IT literacy
• Comfortable working towards targets
• A natural, professional relationship builder
• A full driving licence and access to own car

Why?

Our vision is that every person in Scotland is able to access the support they need to find a high quality job that pays them well and your drive and commitment to this job will help them get there. You will recognise each client's individual skills and aspirations and work with them to develop skills for life.

Our culture is autonomous so that means we trust you to make the right decisions for your clients, therefore you need to manage your workload well and be accountable for your time. Attention to detail is important as it means you can work accurately and follow instructions.

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

• Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
• Employee Assistance Programme
• Cycle to Work Scheme
• Season Ticket Loans

Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.