The Redress Support Service is a new initiative that aims to remove barriers that Survivors might face in their
application for financial redress. The service employs a team of Link Workers who deliver emotional and
practical support to applicants as required during their application process. There is an option at the end of
the application process for survivors to access non-financial redress, which includes emotional support, and the
Redress Support Service will facilitate this where required.
In addition, the service provides a responsive, high quality, trauma-informed helpline for those engaged in, or
registered with, Scotland’s Redress Scheme.
Penumbra will employ an Operations Manager, who will work with the Alliance.
The Operations Manager will provide mentoring and guidance to a diverse team of Link Workers to ensure the needs of
applicants are met and service provided is run effectively. Promoting participation and inclusion is a core
value of the service, through working alongside people to deliver innovative, creative and personalised
interventions and opportunities.
As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be
joining a friendly team, who will give you a supportive environment to help you thrive in your role, including
all the training you need to feel confident and equipped.
We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans
every single day. We will support you on your own career path; developing new skills, accessing formal and
informal learning experiences and providing opportunities to put your continual progress into practice.