The Cost of Living crisis is unprecedented in social history and continues to have a devastating impact on the lives of many Stirling citizens. The need for advice, information and crisis intervention support around money, debt, shortages of fuel and food is huge and continues to grow.

The Cost of Living Support Worker is responsible for supporting volunteer advisers deal with the increase in casework / demand due to Cost of Living drivers.

The post holder will increase volunteer advisors capacity to deal with cost of living driven enquiries & support the main Bureau volunteer led generalist service to deal with the increased volume of enquiries.

The post holder will act as support and mentor to both office-based and remotely enabled advice volunteers ensuring they have the necessary support to deal with enquires effectively and efficiently.

General Responsibilities

• To act as the main point of contact and mentor for all advice volunteers seeking casework/advice support on Cost of Living driven enquiries

• To support bureau based & remotely enabled volunteers to assist in the delivery of the core advice service

• To provide advice support for remote & bureau based volunteer workers particularly in relation to complex/crisis Cost of Living crises driven client enquiries.

• Provide advice for maximising income & support volunteer advisers in the provision of advice & assist people maximise their income by accessing such support as is available to them (e.g. benefits and grants).

• Provide advice & support volunteer advisers in the provision of advice for managing debt. Helping people identify their options and strategies, enabling them to get control of their borrowings or removing the burden of debt entirely.

• To undertake supervisory roles within the office – e.g. 2nd tier technical support on complex Cost of Living driven enquiries

• To communicate frequently with volunteer advisers to ensure they are satisfied, well-placed and any concerns are addressed.

• To help ensure the purpose of the Stirling CAB, its actions, policies, procedures and the role of the volunteer is clearly communicated, understood and implemented.

• To help represent and present the views of volunteers and volunteering related matters to senior management.

• Help ensure that the required monthly CAB statistics are provided to the Deputy Manager

• To carry out any other reasonable task requested by CAB management or required by the Board of trustees.

Accountability

• Provide written reports to monthly supervision sessions with Deputy Manager

• Attend annual appraisal

• Attend Annual General Meeting and quarterly reviews of role with CEO

By joining Scottish Huntington’s Association (SHA) as a Community and Events Fundraising Officer you can play a full and active role in securing income to improve the lives of families impacted by Huntington’s disease.

Scottish Huntington’s Association is the only charity in the country exclusively dedicated to providing expert and personalised support for those impacted by Huntington’s disease when they need it, regardless of where they live.

Organised, motivated and a confident communicator, you’ll be responsible for driving income and building relationships throughout the East Coast of Scotland, to ensure we have the funds needed to deliver our specialist services for every family impacted by this devastating disease. We welcome applicants from a variety of backgrounds including (but not limited to) account management, marketing, fundraising, event management, or sales, and candidates who are based in any of the following areas: Aberdeenshire, Dundee and Angus, Edinburgh and the Lothians, Fife or Perthshire.

From supporter stewardship, event management, delivering inspiring presentations, and managing volunteers, no week will be the same. The Community and Events Fundraising Officer (East Coast of Scotland) will be joining a hard-working and talented fundraising team, working closely with our Senior Community, Event & Individual Giving Fundraising Officer, Community and Events Fundraising Officer (West Coast of Scotland), our SHA Communications team, as well as the wider SHA team.

We are looking for an engaging, passionate and tenacious person who can deliver strong, cost effective and sustainable income growth for the charity, along with good copy writing, admin and organisational skills, experienced at developing relationships, and can manage a busy and varied workload. This is a chance for you to channel your varied skills, qualities, and passion for relationship building to improve the lives of families impacted by Huntington’s disease in Scotland.

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. SHA is committed to equality of opportunity and to providing a service that is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer, or member of staff is unfairly treated on the grounds of offending background.

You will work from home with periodic travel throughout the East Coast of Scotland. There will also be occasional travel required for organisation-wide meetings.

This role will require occasional weekend and evening working for which time off in lieu will be agreed.

In addition to a competitive salary, we offer benefits including flexible working practices, and a generous leave allowance totalling 37 days (25 days Annual leave and 12 days public holidays). Upon 5 completed years of service, you will receive an extra day for each completed year up to a maximum of 5 days, and the the opportunity to opt into our competitive pension scheme.

This is an exciting time for the charity, now in the second year of Standing Tall: A Strategy For Growth 2023 - 2028 to transform the care and support of Huntington’s families, expand specialist services and deepen involvement in research and clinical trials.

About Scottish Huntington’s Association

People impacted by Huntington’s disease need specialist services to cope with a severe and complex disease, its impact on families, and a lack of awareness amongst health and social care providers and the wider public.

Scottish Huntington’s Association is the only charity in the country exclusively dedicated to providing expert and personalised support for those impacted by Huntington’s disease.

Our personalised support reduces unnecessary hospital admissions, supports carers and other family members; lowers household poverty; and alleviates wellbeing risks to children and young people living in Huntington’s families.

We are commissioned by NHS Boards and Health and Social Care Partnerships throughout the country to share our expertise with front-line staff and build support for improved services and higher standards of care for every family impacted by this devastating disease. Scottish Huntington’s Association plays a full and active role in attracting the global research community to Scotland to work in partnership with us to improve the lives of families impacted by Huntington’s disease.

If you wish to apply to join a values-driven organisation, founded by families for families and recognised at national and international levels for its expertise and support delivered through a nationwide network of Huntington’s Disease Specialists, Specialist Youth Advisors, and Financial Wellbeing Officers, please follow the application notes below.

MND Scotland is the only charity in Scotland dedicated to supporting people with MND, their families, and friends.

Since being founded over forty years ago, MND Scotland has provided practical, financial and emotional support to anyone affected by MND whilst also funding essential research into finding effective treatments and a cure.

MND Scotland is funded entirely by donations and grants. The charity’s patron is Her Royal Highness, the Princess Royal.

Everything we do, and the way in which we do it, puts the MND Community at our core. The Welfare Rights Advisor’s role is to ensure provision of the advice and practical assistance needed to maximise the financial support available to individuals and families affected by MND.

Reporting to the organisation’s Welfare Rights Lead, you will ensure that people with MND and their families have access to the benefits to which they’re entitled. Ensuring provision of the advice and practical assistance needed to maximise the financial support available to individuals and families affected by MND. You will work with people affected by MND to identify their entitlements, based on their individual circumstances, and submit appropriate applications. Liaising with public bodies, as required, assisting clients in navigating often complex application processes and ensuring speedy access to benefits. Reassuring people with MND that they are being supported through a difficult situation.

You will be a highly motivated individual, have experience in welfare and benefits, have excellent communication skills and enjoy new challenges. A clear understanding of statutory welfare and benefits systems and processes is essential. As well as an awareness of the barriers faced by people with significant illnesses in society. This will enable people with MND to spend their precious time building special memories with their families, rather than worrying about their finances.

If you are someone who works well under pressure, who can manage an often varied and time-sensitive workload and who believes in our vision of a world without motor neuron disease, then we would love to hear from you.

Together we will make time count.

Elderpark Housing are a community based housing association operating within Govan and the surrounding areas. We are committed to providing high quality homes and supporting those living within our communities to prosper. We have an exciting opportunity for the right person to join our team as Tenancy Sustainment Advisor on a part time permanent basis.

This is a key role within our Housing Management Team. The successful candidate will work closely with our Housing Manager and Housing Officers to assist and support our tenants fully in sustaining their tenancies by providing them with information and guidance whilst forming strong partnerships with external support agencies.

The ideal candidate will have experience in working with vulnerable people, identifying their needs and assisting them to achieve positive outcomes. They will have knowledge of developing and implementing tenancy sustainment strategies, promote equality and diversity at all times building trust whilst maintaining confidentiality.

We are looking for someone who can demonstrate empathy and care with a willingness to support our tenants with sensitive and complex issues. Our values are caring, reliable, fair, open, adaptable and so we are looking for someone who will live these values through the service they provide helping us in our vision to create ‘a vibrant neighbourhood where everyone can prosper’.

In return you will join an award winning organisation who are committed to investing in the development of employees, encouraging a positive work life balance, who actively promote the wellbeing of employees with excellent terms and conditions and pension offering. We are committed to equality and diversity and welcome applications from all sections of the community.