The Cost of Living crisis is unprecedented in social history and continues to have a devastating impact on the lives of many Stirling citizens. The need for advice, information and crisis intervention support around money, debt, shortages of fuel and food is huge and continues to grow.

The Cost of Living Support Worker is responsible for supporting volunteer advisers deal with the increase in casework / demand due to Cost of Living drivers.

The post holder will increase volunteer advisors capacity to deal with cost of living driven enquiries & support the main Bureau volunteer led generalist service to deal with the increased volume of enquiries.

The post holder will act as support and mentor to both office-based and remotely enabled advice volunteers ensuring they have the necessary support to deal with enquires effectively and efficiently.

General Responsibilities

• To act as the main point of contact and mentor for all advice volunteers seeking casework/advice support on Cost of Living driven enquiries
• To support bureau based & remotely enabled volunteers to assist in the delivery of the core advice service.
• To provide advice support for remote & bureau based volunteer workers particularly in relation to complex/crisis Cost of Living crises driven client enquiries.
• Provide advice for maximising income & support volunteer advisers in the provision of advice & assist people maximise their income by accessing such support as is available to them (e.g. benefits and grants).
• Provide advice & support volunteer advisers in the provision of advice for managing debt. Helping people identify their options and strategies, enabling them to get control of their borrowings or removing the burden of debt entirely.
• To undertake supervisory roles within the office – e.g. 2nd tier technical support on complex Cost of Living driven enquiries
• To communicate frequently with volunteer advisers to ensure they are satisfied, well-placed and any concerns are addressed.
• To help ensure the purpose of the Stirling CAB, its actions, policies, procedures and the role of the volunteer is clearly communicated, understood and implemented.
• To help represent and present the views of volunteers and volunteering related matters to senior management.
• Help ensure that the required monthly CAB statistics are provided to the Deputy Manager
• To carry out any other reasonable task requested by CAB management or required by the Board of trustees.

Accountability

• Provide written reports to monthly supervision sessions with Deputy Manager
• Attend annual appraisal
• Attend Annual General Meeting and quarterly reviews of role with CEO

We have an exciting opportunity for a Community Energy Advisor to join us on a fixed-term basis as part of the Govan Community Energy Team who provide education and information on all aspects of energy advice to local residents.

The key aims of the post will be to support our Govan residents to live in a warm and comfortable home at the lowest possible cost by maximising opportunities to reduce energy consumption and minimise heat loss. It will be essential that the candidates have a strong community presence and are able to build working relationships with local partners.

Duties and Responsibilities include:

• Educating people about their household energy consumption, heating controls and their energy bills
• Providing advice on fuel debt, benefit claims, income maximisation, advice on fuel tariffs, payment options and energy efficiency measures
• Carrying out home visits to gather information on energy use and provide advice on reducing energy consumption
• Collecting data on changes in energy consumption from home visits
• Work with the local community to deliver workshops, focus groups and events which provide advice on energy consumption

The GEL Partnership consisting of Govan, Elderpark and Linthouse Housing Associations, are seeking someone who has excellent communication skills, who can demonstrate empathy and use their problem solving skills to deliver a dynamic customer focussed service. Full training will be provided and the successful candidates will be assisted in attaining a recognised City and Guilds qualification.

Please note that the successful candidates will be employed by Elderpark Housing and will work collaboratively across the three Housing Association localities and Community Partner venues.

MND Scotland is the only charity in Scotland dedicated to supporting people with MND, their families, and friends.

Since being founded over forty years ago, MND Scotland has provided practical, financial and emotional support to anyone affected by MND whilst also funding essential research into finding effective treatments and a cure.

MND Scotland is funded entirely by donations and grants. The charity’s patron is Her Royal Highness, the Princess Royal.

Everything we do, and the way in which we do it, puts the MND Community at our core. The Welfare Rights Advisor’s role is to ensure provision of the advice and practical assistance needed to maximise the financial support available to individuals and families affected by MND.

Reporting to the organisation’s Welfare Rights Lead, you will ensure that people with MND and their families have access to the benefits to which they’re entitled. Ensuring provision of the advice and practical assistance needed to maximise the financial support available to individuals and families affected by MND. You will work with people affected by MND to identify their entitlements, based on their individual circumstances, and submit appropriate applications. Liaising with public bodies, as required, assisting clients in navigating often complex application processes and ensuring speedy access to benefits. Reassuring people with MND that they are being supported through a difficult situation.

You will be a highly motivated individual, have experience in welfare and benefits, have excellent communication skills and enjoy new challenges. A clear understanding of statutory welfare and benefits systems and processes is essential. As well as an awareness of the barriers faced by people with significant illnesses in society. This will enable people with MND to spend their precious time building special memories with their families, rather than worrying about their finances.

If you are someone who works well under pressure, who can manage an often varied and time-sensitive workload and who believes in our vision of a world without motor neuron disease, then we would love to hear from you.

Together we will make time count.

Work for Scottish Huntington’s Association (SHA) and join a vibrant, values-led organisation founded by families for families impacted by Huntington’s disease (HD).

We are looking for an experienced Finance Officer to join our small but busy team based at our National Office in Paisley. This rewarding role offers the opportunity to share and develop your skills while contributing to our mission to ensure that every person in Scotland who is impacted by Huntington’s disease has access to the specialist care and support they need when they need it, regardless of where they live.

Your duties will include a range of finance-related processing tasks, such as income, expenditure and expenses.

With at least two years’ experience in a similar role, you will have a good working knowledge of SAGE Accounts or similar financial software packages. Although no formal qualifications are required, the candidate must have a clear understanding of accountancy principles including journal entries and the prepayments/accruals system. An excellent working knowledge of Microsoft Office packages including Excel, Outlook, Word and Teams is also essential.

Training and a full induction programme will be provided, and you will be supplied with a laptop to support hybrid working.

About the role

Reporting to the Senior Finance Officer, the Finance Officer is accountable for delivering an accurate trail of company income and expenditure and is responsible for a variety of activities.

The Finance Officer is a key team member in the operation of our Finance department, based at our National Office in Paisley. After induction and training is completed, the successful candidate must be competent working with minimal supervision in either office or working from home environments.

Key attributes for this position are excellent attention to detail, ability to follow SHA processes/procedures and skills to effectively prioritise workload whist working both methodically and accurately to meet tight deadlines.

About Scottish Huntington’s Association

It is an exciting time to join Scottish Huntington’s Association, now in the second year of Standing Tall:

A Strategy For Growth 2023 - 2028 to transform the care and support of Huntington’s families, expand specialist services and deepen involvement in research and clinical trials.

People impacted by Huntington’s disease need specialist services to cope with a severe and complex disease, the impact on families and a lack of awareness amongst health and social care providers and the wider public.

Scottish Huntington’s Association is the only charity in the country exclusively dedicated to providing expert and personalised support for those impacted by Huntington’s disease.

Our personalised support reduces unnecessary hospital admissions, supports carers and other family members; lowers household poverty; and alleviates wellbeing risks to children and young people living in Huntington’s families.

We are commissioned by NHS Boards and Health and Social Care Partnerships throughout the country to share our expertise with front line staff and build support for improved services and higher standards of care for every family impacted by this devastating disease. Scottish Huntington’s Association plays a full and active role in attracting the global research community to Scotland to work in partnership with us to improve the lives of families impacted by Huntington’s disease. At Scottish Huntington’s Association you will find a values-driven organisation, founded by families for families and recognised at national and international levels for its expertise and support. Our services are delivered through a nationwide network of Huntington’s Disease Specialists, Specialist Youth Advisors and Financial Wellbeing Officers. We offer a flexible working environment, contributory pension scheme, generous holiday entitlement and annual incremental pay increases to top of designated salary scale.

If you wish to apply to join a values-driven organisation, founded by families for families and recognised at national and international levels for its expertise and support delivered through a nationwide network of Huntington’s Disease Specialists, Specialist Youth Advisors and Financial Wellbeing Officers, please follow the application notes below.