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- Advertised from 3rd October 2022
- 35 hours per week. Permanent.
Role
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
We have an exciting opportunity within Crisis’ Best Practice team in which you will be instrumental in identifying and promoting the solutions to homelessness.
As Peter, the manager of the team says ….
This role will give you the opportunity to make a real difference. You will work with amazing colleagues and have the opportunity to influence national approaches to homelessness. For example, over the last few years our team has:
- Worked with the police to support them to move from an enforcement to support approach toward rough sleepers
- Helped the DWP to introduce a homelessness toolkit for work coaches to help them identify clients at risk of homelessness, and to get them the right support
- Published a guide to homelessness prevention demonstrating 75 ways or ending homelessness
- Provided grant funding to smaller charities to enable them to develop and test new approaches
Your specialism will be to develop the solutions to ending homelessness through a housing led approach. Housing led, or what is known as ‘rapid rehousing’ is an approach to ending someone’s homelessness by moving them into their own home as soon as possible.
You will lead on developing Crisis’ understanding of new and emerging solutions to homelessness and to proactively create opportunities to test these and promote learning, especially (but not only) in Scotland.
About the role
Scotland has made huge strides in tackling homelessness, but more needs to happen and we know the best way of ending homelessness is by preventing it from happening in the first place. Crisis are pleased to support the change planned by Scottish Government through proposals for a new Homelessness Prevention duty outlined in the Programme for Government 21/22.
We know, however, that we can’t prevent all cases of homelessness, so when people do lose their home, they need a rapid response to find somewhere safe and secure to live. This means mainstream accommodation – in houses and flats in ordinary communities.
By protecting all households from homelessness through the law, and by using effective rapid rehousing methods, we can ensure no one is left living in emergency accommodation. With sufficient housing, legal reform, and other bold policy choices, rapid rehousing will be crucial in ending homelessness.
As a Best Practice Lead based in Scotland with a focus on housing led approaches, you will work to identify good practice already happening and show how services can be designed to ensure that a housing-led system provides stable, appropriate accommodation and any necessary support as quickly as possible to people who are homeless or at risk of it.
About you
To be successful in this role you will have great networking skills and be good at making relationships across different sectors. You’ll be inquisitive and passionate about change and seeing homelessness ended, with a drive and energy to shape the role to do this.
You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there. You’ll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK, but especially in Scotland. You’ll know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.
We believe diversity is a strength and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
- Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Application notes
If this sound likes the opportunity for you, please visit our website to apply.
Closing date: Sunday 16th October 2022 (at 23:59)
Interviews will be held during the week commencing 24th October 2022.
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.ukand our Recruitment team will contact you to discuss how we can help.
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Senior Trusts and Foundations Manager
- Full time
- £45,481
- Hybrid: Edinburgh, Scotiabank House (with flexibility to work from home)
- Closing 31st August 2025
If the opportunity to lead and grow Shelter Scotland's Trusts & Foundations programme sounds like the kind of challenge you'd relish, then join us as a Senior Trusts and Foundations Manager. We'll provide the infrastructure, the strategy and the rewards, including flexible working. All you need to bring is knowledge of fundraising best practice across Trusts and lottery disciplines and proven experience of achieving ambitious income targets.
Shelter's Income Generation team is primarily London-based. This exciting role however, will be based in Shelter Scotland's Edinburgh office, with a reporting line into the Head of Trusts and Foundations, based in London. Collectively, the Income Generations Directorate will raise close to £40m to support Shelter's work across a diverse range of income streams, including Retail, Individual Giving, Community & Events and High Value Partnerships, which incorporates Trusts & Foundations.
The Trusts team specifically aims to raise close to £3 million in 2025-26, over a quarter of which is income from Scottish Trusts and lottery donors.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
Your challenge? To act as an external face for the charity and meet agreed annual and long-term financial targets by cultivating high value partnerships with UK and Scottish grant-makers to fund Shelter's work in Scotland. You'll also work closely with our Directorate Leadership Team in Scotland to develop compelling and strategic funding propositions and ensure the high quality stewardship of all Trusts and lottery donors.
Finding opportunities to deepen partnerships and secure new grants that could transform our income base will be important too.
You will also line managing a Fundraising Manager and foster a collaborative and results-focused working ethos by providing effective management and support to them.
About you
With a proven track record of securing five and six figure gifts from Scottish high value Trust donors, you will be comfortable working towards ambitious income targets. You'll demonstrate strong commercial awareness and good knowledge of the Trusts market in Scotland. You'll also need the ability to quickly develop an understanding of how to position Shelter as a partner for major grant-makers. Adept at building and managing complex and high-value customer and internal relationships, you will have some line management experience too.
This is a senior role within the Trusts team so you will be expected to contribute to shaping the strategy and direction of the Trusts team in general and lead specifically on the Trusts fundraising strategy in Shelter Scotland.
You will need to be proactive, creative and innovative, with the ability to respond positively to change and a willingness to challenge the status quo and introduce new ideas when appropriate.
Marketing and Communications Officer
- Part time
- £28,083 – £32,904 pro-rata
- On site: Edinburgh
- Closing 30th August 2025
Fresh Start provides support to people moving on from or those at risk of homelessness.
Since 1999 Fresh Start’s core mission has been supporting people to “make a home for themselves” as they move on from homelessness. Typically, people have been living in temporary accommodation and have been allocated unfurnished, poorly equipped or decorated local authority properties. Our services give people immediate support at a critical transition point in their lives and provide longer term support enabling them to sustain their new tenancies and settle in their new community. Over the last 5 years our work has developed further to incorporate services focusing on the prevention of homelessness through tackling poverty and inequality.
Our 4 areas of focus cover:
(1) Move-In support services: a collection of services supporting people transitioning from homelessness and temporary accommodation.
(2) Empowerment and Poverty Prevention Services which support people develop skills, knowledge and social network so that they are better equipped to deal with the issues and difficulties they face.
(3) Food Support Services which respond to the current food crisis faced by many in Edinburgh and allow individuals and families to access food in a dignified manner.
(4) People-led, Place-based Community Development through Fresh Start leading role and involvement in key policy making groups and in pushing for system change through learning.
We are seeking a creative and driven Marketing and Communications Officer to support Fresh Start’s fundraising team, to promote the range of services delivered by the organisation and to help raise its profile. In this role you will create and deliver engaging content across various social media channels, implement broader marketing activities, and manage the production of marketing materials ensuring all creative outputs align with Fresh Start brand guidelines and organisational Aim, Mission, and Values.
We are looking for someone who is creative, proactive, enthusiastic and team minded. Someone able to listen to colleagues’ varying needs; contribute ideas and work collaboratively to create solutions. You should be comfortable at organising your own time and adapting to priorities.
Are you an experienced leader with a strong understanding of the housing and homelessness landscape in Scotland? Then join Shelter Scotland as our Community Manager West and play a vital role in delivering real impact for individuals and communities facing the housing emergency.
About the role
The Community Manager leads our work with and within communities across the West of Scotland. This place-based approach to driving practice, culture and systems change is currently focused on Glasgow, where we have an office anchoring us in the community from where we can express our housing and homelessness expertise.
Role specifics
We’re looking for a confident and compassionate leader with a strong understanding of the challenges caused by poor housing and homelessness. You’ll bring excellent management skills, with experience in leading teams, delivering services and managing budgets. A skilled communicator and relationship-builder, you’ll be comfortable engaging with stakeholders, using insight and data to influence change and improve performance. You’ll take a strategic approach to building partnerships, aligned with local priorities, and be committed to working flexibly to support the growth and impact of our community model. Most importantly, you'll lead the delivery of Shelter Scotland’s Communities West offer – ensuring real, lasting change for individuals and communities, shaped by the voices of those with lived experience of the housing emergency.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
There are three Community Teams - North, West and East. These teams of housing rights workers engage with and activate communities in delivering insight and evidence and targeted interventions, to address local issues and contribute towards the Shelter Scotland Housing Emergency campaign for structural change.
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Community Fundraiser & Volunteer Coordinator
- Full time
- £28,274
- On site: Edinburgh
- Closing 22nd August 2025
This role is central to creating a profile for the organisation in the local community. Through volunteering and local fundraising, you’ll support the profile and reputation of Four Square as homeless charity, a social enterprise and a key player in our community.
You will be highly motivated and approachable. As an ambassador for the organisation you’ll quickly establish trust with volunteers and local supporters and potential funders. You’ll tell our story and gather the stories of people we’ve helped.
Please note: this is an on-site position.
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