Role:

People Know How is looking for a National Helpline Intern to join our Reconnect team. The successful applicant will be responsible for working as part of a team, supporting our national helpline, Connecting Scotland. The helpline provides over-the-phone support to people all over Scotland to use devices like computers, laptops, tablets and smartphones, and ask questions about digital. The role supports our strategic aim of ensuring that everyone in Scotland is digitally included and has affordable data. We work towards this aim by managing a national digital support helpline and by providing one-to-one and group support in communities.

About People Know How

People Know How is a Scottish charity that aims to improve wellbeing across communities by supporting people to overcome barriers and thrive. We deliver services locally in Edinburgh and the Lothians and engage in research and campaigning to effect change on a national scale. We also provide a national digital support helpline. Our work supports all parts of the community including children, young people, families and adults.

People Know How is looking for a Project Coordinator to join our team and support schools in the East Lothian area. The successful applicant will be responsible for working as part of the Positive Transitions team, supporting children, young people and their families in the transition from primary to secondary school. The role supports our strategic aim of ensuring a positive school transition for all children across Scotland. Please note, this role is internally called Positive Transitions Coordinator.

About People Know How

People Know How is a Scottish charity that aims to improve wellbeing across communities by supporting people to overcome barriers and thrive. We deliver services locally in Edinburgh and the Lothians and engage in research and campaigning to effect change on a national scale. We also provide a national digital support helpline. Our work supports all parts of the community including children, young people, families and adults.

This is a full time (35 hours a week), permanent contract role with 8 weeks of holiday per year, 5% employee and 5% employer pension contributions. We offer hybrid working between our offices in Edinburgh and East Lothian, and working from home.

To see the full job description please download the Recruitment Pack below.

People Know How is looking for two Project Coordinators to join our team and support schools in the Edinburgh area. The successful applicant will be responsible for working as part of the Positive Transitions team, supporting children, young people and their families in the transition from primary to secondary school. The role supports our strategic aim of ensuring a positive school transition for all children across Scotland. Please note, this role is internally called Positive Transitions Coordinator.

About People Know How

People Know How is a Scottish charity that aims to improve wellbeing across communities by supporting people to overcome barriers and thrive. We deliver services locally in Edinburgh and the Lothians and engage in research and campaigning to effect change on a national scale. We also provide a national digital support helpline. Our work supports all parts of the community including children, young people, families and adults.

This is a full time (35 hours a week), permanent contract role with 8 weeks of holiday per year, 5% employee and 5% employer pension contributions. We offer hybrid working between our offices in Edinburgh and East Lothian, and working from home.

To see the full job description please download the Recruitment Pack below.

All Aboard is a canal boat and project run by People Know How in collaboration with Polwarth Parish Church. The boat hosts unique trips on Edinburgh's Union Canal for community groups and organisations to improve wellbeing, socialise and discover new experiences while surrounded by nature in the heart of the city. Through All Aboard we also offer unique volunteering opportunities to join our crew or become a helmsperson on the boat.

The All Aboard Project Coordinator will be responsible for the day-to-day management of the All Aboard canal boat, including coordinating activities and volunteering that take place on board. They will also oversee the maintenance and upkeep of the boat and organise and host events and activities for both project partners. In doing so, they will encourage positive engagement with the Union Canal across all ages to improve wellbeing and community cohesion.

About People Know How

We run services and campaigns in Scotland that place people at the centre, making their voices heard to improve their wellbeing, overcome barriers and solve social issues. We do this through collaboration with charities, universities, businesses, government and various other bodies.

The Administration Coordinator is responsible for supporting our rapidly changing organisation with key administrative tasks and adapting to new responsibilities based on the organisation's needs. The successful candidate will also be assisting the wider team in delivering support through our services and spaces. They will join our Spaces team and will support the Office Manager and the Chief Executive.

About People Know How

We run services and campaigns in Scotland that place people at the centre, making their voices heard to improve their wellbeing, overcome barriers and solve social issues. We do this through collaboration with charities, universities, businesses, government and various other bodies.

We’re looking for a Policy & Research Manager to join our Leadership Team. The successful candidate will be responsible for developing and implementing plans for research and policy work with stakeholders to ensure People Know How continues to deliver on its strategy, vision, mission, and values. The role includes supporting our political engagement through research, campaigns and influencing, and synthesising relevant existing and emerging research and analysis, developing and presenting credible policy recommendations.

People Know How is a Scottish social innovation charity based in Edinburgh and the Lothians. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential. People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We’re looking for a Board Treasurer and two new trustees to join our Board of Trustees at social innovation charity People Know How.

Our treasurer should have experience in finance, while the other two trustee positions will preferably have experience in or around finance, fundraising, marketing and the voluntary sector. However, we will consider all committed applicants regardless of experience.

People Know How is a Scottish social innovation charity based in Edinburgh and the Lothians. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential. People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

To be a trustee of People Know How is an exciting and rewarding role with a driven and entrepreneurial organisation. The role of a trustee is to ensure that People Know How fulfils its duty to its community and delivers on our vision, mission and values.

We know the most effective boards are ones that benefit from individuals from a diverse range of backgrounds, experiences and skillsets. We particularly welcome applications from those who are underrepresented on our board, including individuals from Black, Asian and minority ethnic communities and under 30s. We’re committed to supporting anyone joining the board and are mindful of the burden of representation for applicants from groups not currently represented on the Board.

Board meetings are held 6 times a year at flexible times to ensure maximum trustee availability. One meeting each year is allotted to strategic planning and lasts for half a day. The other 5 meetings last approximately 2 hours. Trustees may be asked to be a member of a Board Sub-committee, which meet on an ad hoc basis. The position of trustee is voluntary, but reasonable out-of-pocket travel expenses may be claimed.

Our current recruitment call will close at 12pm on Monday 21 August, with discussions with prospective trustees taking place 5-8pm on 22 and 23 August.

People Know How is a Scottish social innovation charity based in Edinburgh and the Lothians. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential. People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We’re looking for a Positive Transitions Service Manager to join our Leadership Team and manage our Positive Transitions service supporting children, young people and families in the transition to secondary school. The post-holder will be responsible for managing the Positive Transitions team and developing and implementing operational plans for service delivery and research to ensure People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategy, vision, mission and values.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We’re looking for a Communications Coordinator to join our Communications & Digital team. The post-holder will be responsible for delivering communications through writing news pieces and press releases, creating content for social media, supporting our events and working within our brand guidelines. They will support our Communications & Digital Manager and ensure People Know How continues to deliver the most productive and impactful difference to communities aligned to our strategic vision, mission and values.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We’re looking for a Fundraising Officer to join our Development team, delivering high-quality fundraising applications, generating income to meet annual fundraising targets from across the fundraising income stream, including trusts, foundations, community fundraising, and individual giving, helping to ensure People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategic vision, mission and values.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We have a unique opportunity for a Digital Support Technician to join our team. Over the last two years, we have undergone a digital transformation, implementing new systems and IT processes across the organisation. We are at an exciting stage in the organisation’s growth, with multiple sites across Edinburgh and East Lothian. The coordinator-level role will support the Communications & Digital Manager to maintain and support our staff and VIPs to use our IT systems.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We’ve got an exciting opportunity to join our team as Project Coordinator (All Aboard). The successful candidate will be responsible for the day-to-day management of the All Aboard project and canal boat, including coordinating activities and volunteering that take place on board. They will also oversee the maintenance and upkeep of the boat and organise and host events and activities for both project partners. In doing so, they will encourage positive engagement with the Union Canal across all ages to improve wellbeing and community cohesion.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We’re looking for a Youth & Family Coordinator to join our Positive Transitions team, supporting children, young people and their families in the transition from primary to secondary school across Edinburgh and East Lothian. The role supports our strategic aim of ensuring a positive transition for all children across Scotland.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We have a unique opportunity for an Office Administrator to join our team, during an exciting period of growth. The successful candidate will support the organisation with key administrative tasks, including minute-taking, record keeping, and providing hospitality to visitors to the organisation. They will join our Spaces team, with the opportunity to meet and liaise with new people and organisations across our sites. This post supports the Chief Executive and Office Manager.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

The Communications Coordinator is responsible for delivering communications with the support and supervision of the Communications & Digital Manager, to ensure People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategic vision, mission and values. This includes writing content for the web and social media, events support, photography and ensuring consistency across our channels.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

The Fundraising & Development Coordinator is responsible for fundraising (trusts & foundations, community fundraising and individual giving) with the support and supervision of the Development & External Relationship Manager, to ensure People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategy vision, mission and values.

We have partnered with Queen Margaret University to be part of their Graduate Apprenticeship Programme. The programme offers places for people who wish to study BA (Hons) Business Management, whilst continuing to work. As part of this programme you’ll study for four years, with one day a week is dedicated to studying and the other 4 to work.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

The Youth & Family Coordinator is responsible for working as part of a team, supporting children, young people and their families in the transition from primary to secondary school. The role supports our strategic aim of ensuring a positive transition for all children across Scotland.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

People Know How are looking for a Digital & Wellbeing Coordinator to join our team. They will be responsible for working as part of a team supporting people to be digitally and socially included as part of our Reconnect service. The role supports our strategic aim of ensuring that everyone in Scotland is digitally included and has affordable data.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

People Know How have a unique opportunity for a VIP Coordinator to join our team. You’ll be responsible for supporting and managing VIPs (Volunteers, Interns and Placement students) through recruitment, induction, training and continuous professional development. The role will support ongoing improvements to ensure we have a team best equipped and supported to ensure People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategy vision, mission and values. This role includes developing positive collaborative relationships with all stakeholders.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

People Know How are looking for a Reconnect Service Manager to join our team. You’ll be responsible for ensuring effective and efficient management of our Reconnect service supporting adults and families in Edinburgh and East Lothian to help them to improve wellbeing by increasing digital and social inclusion. The successful candidate will manage the team and oversee the service's core projects, ensuring that People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategy, vision, mission and values.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

People Know How have a unique opportunity for a Service Manager to join our team. You’ll be responsible for ensuring effective and efficient management of our Positive Transitions service supporting children, young people and families across Edinburgh and East Lothian in the transition to secondary school. The successful candidate will manage the team and oversee the service's core projects, ensuring that People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategy, vision, mission and values.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We have a unique opportunity for an Office Manager to join the People Know How team. You will be responsible for ensuring effective and efficient administration and finance processes, managing buildings and spaces, along with supporting the Chief Executive and Board to ensure People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategy, vision, mission and values.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

People Know How have a unique opportunity for a Development & External Relationship Manager to join our team. You’ll be responsible for developing and implementing plans for developments and external relationships with stakeholders from third, business, academic and public sectors; to ensure People Know How continues to deliver the most productive and impactful difference to communities aligned to the strategy, vision, mission and values. The role includes leading on funding and income generation.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

The Facilities Support/Receptionist role will support the facility management of the building at 525 Ferry Road; providing reception cover at the front desk; Monday to Friday from 5pm to 8pm.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We are pleased to support Edinburgh Palette in the management of 525 Ferry Road, a modern 100,000 square foot office building providing studio space to creatives, businesses, social enterprises and charities.

We have a unique opportunity for a group-focused Youth & Family Worker to join our Positive Transitions Team within the Pupils Know How project. You’ll work from our new Musselburgh base and deliver science groups across East Lothian and North East Edinburgh. Positive Transitions is an established service in schools, offering an early intervention service to encourage and enable vulnerable children, young people and families, and to support them to feel understood and valued, developing their potential (gaining self-esteem and confidence), and overcoming personal, school and learning challenges. In the last three years, Positive Transitions has supported over 2,500 children, young people and families. We are an authorised supplier on the Framework Agreement for the Pupil Equity Fund and we have recently secured funding from The National Lottery, BBC Children in Need, the Robertson Trust and NHS Lothian. The successful candidate will be supported by the Team Leader.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We have a unique opportunity for a group-focused Youth & Family Worker to join our Positive Transitions Team within the Pupils Know How project. You’ll work from our new Musselburgh base and deliver groups across East Lothian. Positive Transitions is an established service in schools, offering an early intervention service to encourage and enable vulnerable children, young people and families, and to support them to feel understood and valued, developing their potential (gaining self-esteem and confidence), and overcoming personal, school and learning challenges. In the last three years, Positive Transitions has supported over 2,500 children, young people and families. We are an authorised supplier on the Framework Agreement for the Pupil Equity Fund and we have recently secured funding from The National Lottery, BBC Children in Need, the Robertson Trust and NHS Lothian. The successful candidate will be supported by the Team Leader.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We have a unique opportunity for a group-focused Youth & Family Worker to join our Positive Transitions Team within the Pupils Know How project. You’ll work from our Edinburgh base and deliver groups across the city. Positive Transitions is an established service in schools, offering an early intervention service to encourage and enable vulnerable children, young people and families, and to support them to feel understood and valued, developing their potential (gaining self-esteem and confidence), and overcoming personal, school and learning challenges. In the last three years, Positive Transitions has supported over 2,500 children, young people and families. We are an authorised supplier on the Framework Agreement for the Pupil Equity Fund and we have recently secured funding from The National Lottery, BBC Children in Need, the Robertson Trust and NHS Lothian. The successful candidate will be supported by the Team Leader.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.

We have a unique opportunity for a Fundraising & Development Officer to join our team, and deliver our dynamic post-COVID-19 strategy; to support people and communities now and in the recovery period. Alongside this, they will also be responsible for development and fundraising activities undertaken by People Know How, developing networks and relationships, identifying opportunities, drafting applications and tenders, collaborating with team and reporting to funders. The successful candidate will work directly with the Chief Executive.

People Know How is a Scottish social innovation charity based in Edinburgh and East Lothian. We work with people and communities to develop innovative strategies and services to address social issues both locally and nationally. Our aim is to support and empower both individuals and organisations to mobilise their assets and realise their true potential People often don’t realise that they know how, and that’s where we come in – unlocking ideas for a better future, today. We call this social innovation.