Charity registered in Scotland SC008938
Child Contact Centre Practitioner (Sessional)
- Part time
- Sessional
- Glasgow and / or Kilmarnock (On site)
- Closing 3rd May 2024
Charity Information
Family Mediation West provides support to families affected by separation, divorce, and conflict. We have premises in Glasgow and Kilmarnock allowing us to offer services across the West of Scotland. We are affiliated to Relationship Scotland, who support a national network of 22 local service providers for individuals, couples and families experiencing relationship problems. The values and the standards of the organisation help to ensure effective support can be provided to help families through difficult times.
Job Information
We are seeking a highly motivated and enthusiastic individuals to help support a safe, welcoming, neutral and child friendly environment where children and young people can have contact with their parents. These roles have flexibility and sessional staff can be based in Glasgow, or Kilmarnock, or both.
Sessional workers will be working within centres and overseeing both Supervised Child Contact and Supported Child Contact. Sessions will require professional reporting, note taking, forming statistical records and evaluations of work undertaken; these aspects will form the basis of Court Reports and Progress Forms for each case. In addition, Child Contact Sessional workers will work in pairs and provide support should there be situations of conflict between parents and / or children. Sessional Workers will maintain a caseload of clients and will be responsible for ensuring that case discussions and case reviews are held regularly.
This role will include 12 weeks of supported training and shadowing with a senior practitioner. Ad hoc training courses will also be available for related courses that will enhance the service performance.
Charity Information
Family Mediation West provides support to families affected by separation, divorce, and conflict. We have premises in Glasgow and Kilmarnock allowing us to offer services across the West of Scotland. We are affiliated to Relationship Scotland, who support a national network of 22 local service providers for individuals, couples and families experiencing relationship problems. The values and the standards of the organisation help to ensure effective support can be provided to help families through difficult times.
Job Information
The postholder will be responsible for assisting the Charity Director in the delivery and the achievement of the financial aims and objectives. This post will support high professional standards and be compliant with current legislation, policy, and best practice. The main responsibilities for the function are to co-ordinate an effective financial day-to-day service across the charity and support the financial office administration. This role is very well supported by the Board of Trustees, the Charity Director, and a wonderful team at FM West. In addition, FM West works in conjunction with a third-party accounts’ provider and uses the accounts package Xero. FM West has an annual budget of (circa) £460,000; income is largely made up from 2 main statutory funds, and fees from solicitors for services.
This role might suit an up-and-coming manager looking for the first step into finance and administration management. Hours can be flexible by arrangement but must cover at least 3 days in the office (4 days is preferable for 4 hours per day).
Family Mediation West of Scotland provides support to families affected by separation, divorce, and conflict. They provide a range of services from their bases in Glasgow and Kilmarnock to ensure they can provide family mediation, family support, and children’s counselling across the west coast of Scotland. Their values help ensure effective support to families through some of their most difficult times. Family Mediation West is affiliated with Relationship Scotland who support a national network of local services.
We are now looking for a new Director who understands the sector, and its challenges, to transform and lead its service, develop its strategy, ensure best possible practice, and achieve effective financial management and funding. You will have an interactive relationship with the Trustees, the workforce, and the wider network as a strong advocate of the charity. You will support the Board and oversee the day-to-day management of the Service, supporting and bringing the staff together. Due to the nature of the work, it can be emotionally challenging so you should be a strong leader, resilient, emotionally mature with great people skills.
You should have demonstrable experience in building strong partnership with the ability to identify oopportunities for new initiatives and the diversification of the organisation’s services. You must be able to drive income and financial opportunities, including fundraising. You should be comfortable engaging with Relationship Scotland, the Care Inspectorate, Scottish Government, and local Council, as well as the service users. You will be expected to develop and maintain appropriate policies, practice and organisational procedures, so experience in governance and compliance is required.
The Charity’s greatest asset is its people who are from a wide background and who have disparate commitments which lead to the part time employment model so prevalent in the Sector. This demands flexibility which creates challenges. The quality of leadership is therefore paramount and the maintenance of oversight and concern with the day to day running of the Charity, delivery of its services and care for the welfare of its personnel, is vital.
Family Mediation West is a core service relied upon by individuals, families, solicitors, and the courts for personal mediation services for adults and children in the context of their families. The geographic area of influence is significant with two sites in central Glasgow and Kilmarnock. Within the area falls the Court jurisdictions of Glasgow, Dumbarton, Paisley, Greenock combining a significant population of some 1.8 million.
The Trustees’ view is the service can be grown further through greater awareness of its resource and its availability to both individuals, the legal profession, and Court Services.
The Service receives generous grant support in addition to raising equivalent of 50% of its operating costs through fees direct to users of the service.
We do believe the right candidate will grow the services offered both in volume and quality. The candidate should have a proven track record demonstrating, but not limited to:
• Commercial acumen
• Strategic planning
• Quality service delivery
• Developing and leading a team
• Financial management and budgetary control
This is a full-time position based primarily in the Glasgow office and the Director would be expected to attend the Kilmarnock centre twice a month or as required. It is not a board position although the Director would be expected to attend board meetings to brief Trustees on operational matters, and other relevant issues that may arise.
Maybe you have worked with families and children previously; maybe you have worked with child protection; maybe you have experience in the third sector. The Trustees are open to considering candidates who have vision to apply their skills in what may be a new area of work for them. If you strongly empathise with the mission of Family Mediation West of Scotland and have the relevant skills and experience, please get in touch.
Administration Officer
- Part time
- £23,169 pro-rata
- Glasgow and occasional holiday cover for our Kilmarnock Office
- Closing 11th November 2022
Family Mediation West of Scotland requires a part-time Administration Officer, 21 hours per week, to work with the Director, other managers, and practitioners. This key role is focused on providing administrative support for several different areas of service to children and families, including Children’s Contact Centres, Children’s Services, and Family Mediation.
Organisation profile:
Family Mediation West of Scotland provides support to families affected by separation, divorce and conflict. We have premises in both Glasgow and Kilmarnock, allowing us to offer our services – including Child-focused Mediation, Child Contact Centres, and Children’s services – across the West of Scotland. We are affiliated to Relationships Scotland, who support a national network of 22 local services for families, couples, and individuals experiencing relationship difficulties.
Children and Young Persons’ Practitioner
- Part time
- £31,305 pro-rata
- Family Mediation West, 19 Woodside Place, Glasgow G3 7QL.
- Closing 24th October 2022
We are looking for a part-time, skilled Children and Young Persons’ Practitioner. 14 hours a week.
This is an exciting opportunity to work within a Family Mediation Service supporting children whose lives have been impacted by parental divorce and/or separation. You will need to have experience working directly with children on a one-to-one basis. You will be confident in using a diverse range of models in talking to children. You will have a good theoretical knowledge of children’s ages and stages of development, as well as the ability to work with parents in the best interests of their child. You will be joining a dynamic team of family mediators and family practitioners to deliver an holistic approach to our young clients.
Child Contact Centre Practitioner (p/t)
- Part time
- £31,304 pro-rata
- CentreStage, 15 Elmbank Drive, Kilmarnock KA1 3AE
- Closing 24th October 2022
We require a part-time (15 hours per week) Child Contact Centre Practitioner to work from our Kilmarnock Office. These key roles are focused on working directly with families, following a separation or divorce. The principal aim is to facilitate contact in our Child Contact Centre between each child and the parent with whom they do not live. Working alongside the wider team, the role helps to provide a safe, welcoming, neutral, and child-friendly environment where children and young people can have contact with their parent.
Organisation profile: Family Mediation West of Scotland provides support to families affected by separation, divorce and conflict. Established 35 years ago, we have premises in both Glasgow and Kilmarnock, allowing us to offer our services – including child-focused mediation, child contact centres, and children’s services – across the West of Scotland. We are affiliated to Relationships Scotland, who support a national network of 22 local services for families, couples, and individuals experiencing relationship difficulties.
2 X Child Contact Centre Practitioners (p/t)
- Part time
- £31,304 pro-rata
- Based in 19 Woodside Place, Glasgow G3 7QL. (Occasional travel to our Kilmarnock base to provide holiday cover; travel expenses paid.)
- Closing 24th October 2022
We requiretwo part-time (16 hours per week) Child Contact Centre Practitioners to work mainly from our Glasgow Office. These key roles are focused on working directly with families, following a separation or divorce. The principal aim is to facilitate contact in our Child Contact Centre between each child and the parent with whom they do not live. Working alongside the wider team, the role helps to provide a safe, welcoming, neutral, and child-friendly environment where children and young people can have contact with their parent.
Organisation profile:Family Mediation West of Scotland provides support to families affected by separation, divorce and conflict. Established 35 years ago, we have premises in both Glasgow and Kilmarnock, allowing us to offer our services – including child-focused mediation, child contact centres, and children’s services – across the West of Scotland. We are affiliated to Relationships Scotland, who support a national network of 22 local services for families, couples, and individuals experiencing relationship difficulties.
Administration Officer
- Full time
- £23,169
- Glasgow Office (19 Woodside place G3 7QL)
- Closing 26th August 2022
Role:Family Mediation West of Scotland requires a full-time Administration Officer, 35 hours p.w. to work with the Head of Professional Services, other managers, and practitioners. This key role is focused on providing administrative support for several different areas of service to children and families, including Children’s Contact Centres, Children’s Services, and Family Mediation.
Organisation profile:
Family Mediation West of Scotland provides support to families affected by separation, divorce and conflict. We have premises in both Glasgow and Kilmarnock, allowing us to offer our services – including child-focused mediation, child contact centres, and children’s services – across the West of Scotland. We are affiliated to Relationships Scotland, who support a national network of 22 local services for families, couples, and individuals experiencing relationship difficulties.
Family Mediation West of Scotland is a registered Scottish Charity, No. SC0098938, and a Company Limited by Guarantee, No. 103933.
Administration Officer (Glasgow)
- Part time
- £22,374 pro-rata
- Currently working from home remotely; in future hybrid - office and home
- Closing 18th April 2022
We are seeking an experienced Administration Officer for our Glasgow city-centre office. This is a challenging and rewarding people-focused role that is integral to our service provision.
Good organisation and client-facing skills are essential, and experience in database work and the Xero finance platform would be advantageous.
Family Mediation West provides support to families affected by separation and divorce. We deliver our services – including child-focused mediation, child contact centres, children's support services, and parenting apart sessions – from our bases in Glasgow and Ayrshire, covering 10 local authority areas in the West of Scotland.
We are affiliated to Relationships Scotland, who support a national network of 22 local services supporting families, couples, and individuals experiencing family relationship difficulties.
About the employer
Family Mediation West is committed to equal opportunities, both in service provision and employment.
Charity number: SC008938
Registered Office: 19 Woodside Place, Glasgow G3 7QL
Our mission
Family Mediation West of Scotland provides professional support to families affected by separation and divorce.
Our goal is to help enable children to have the best possible life-chances by hearing their voices and supporting them and their families through some of the most difficult and challenging times of their lives.
Our vision is to reach more clients who need our support, as well as to continually widen and deepen the range of services we provide.
Our highly-trained staff deliver our services – including supervised and supported child contact, children's support services, child-focused family mediation, systemic family therapy, hearing the voice of the child, and parenting apart sessions – from our bases in Glasgow and Ayrshire, covering 10 local authority areas in the West of Scotland. We work closely with the courts, family lawyers, social work, and other allied professionals.
Legislation has been enacted which will imminently see our Child Contact Centres subject to formal Regulation by the Care Commission, for which we are currently preparing.
We are affiliated to Relationships Scotland, the umbrella body for a Scotland-wide Network of 22 local services, working in all local authority areas to support children, families, and individuals experiencing family relationship difficulties.
We have been supporting children and their families since being established in 1987. Through our holistic range of services, we help families to create a plan for the most stable possible future for their children in moving forward from separation or divorce.
The role
Family Mediation West of Scotland has a well-established and committed Board of Trustees with a wide range of skills and backgrounds. We are seeking to expand the Board and its capacity by appointing three new Trustees. We would welcome applications from all social groups, including people with lived experience of separation or divorce.
We would be particularly interested in people with:
• Leadership experience in Scotland’s voluntary sector, especially in children and family related service areas
• Knowledge of how to grow a client base and service capacity in the voluntary sector
• Marketing, PR, and advertising skills
• Fundraising skills
• Experience of working within the context of Government Regulation
• Experience of working within a federal network of voluntary sector agencies
Ideally, candidates would be:
• Committed to helping give children experiencing less than ideal family situations the best possible life-chances
• Able to contribute to a strategic approach to the governance, policy, and planning of a growing charity
• Skilled in helping us reach more people within our catchment area who need our support
• Able to commit appropriate time to quarterly Board meetings, including preparation, following up on agreed actions, and very occasional extra, subject-specific meetings (total of 5-6 days per annum)
• Awareness of and interest in the needs of children and families going through the painful experience of separation or divorce
We are looking for a part-time, skilled Children’s Support Worker. 14 hours a week.
This is an exciting opportunity to work within a family mediation service supporting children whose lives have been impacted by parental divorce and/or separation. You will need to have experience working directly with children on a one-to-one basis. You will be confident in using a diverse range of models in talking to children. You will have a good theoretical knowledge of Children’s ages and stages of development, as well as the ability to work with parents in the best interests of their child. You will be joining a dynamic team of family mediators and family practitioners to deliver a holistic approach to our young clients.