About the role:
Enquire is the Scottish advice service for additional support for learning. The service is funded by the Scottish
Government and managed by Children in Scotland.
Our goal is to help parents, carers, professionals and children and young people understand pupils’ rights to extra
support in school and early years settings. Our vision is that all children in Scotland are supported, included,
and listened to throughout their education.
We are looking for an experienced and caring adviser whose primary responsibility will be responding to helpline
enquiries. The right candidate will have excellent listening skills and be able to explain complex information
in a clear and concise way, both over the telephone and in writing.
An understanding of the issues affecting children and young people with additional support needs and their families
and knowledge of the Scottish education system would be an advantage.
About Children in Scotland
Giving all children in Scotland an equal chance to flourish is at the heart of everything we do.
By bringing together a network of people working with and for children, alongside children and young people
themselves, we offer a broad, balanced and independent voice. We create solutions, provide support and develop
positive change across all areas affecting children in Scotland. We do this by listening, gathering evidence,
and applying and sharing our learning, while always working to uphold children’s rights.
Our range of knowledge and expertise means we can provide trusted support on issues as diverse as the people we work
with and the varied lives of children and families in Scotland.
Diversity
Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions
are based on fair, open processes, with appointment on merit. We welcome applications from everyone.
Further information
For an informal chat about the job, please contact Mark Patterson, Senior Advice and Information Officer by email on
mpatterson@childreninscotland.org.uk