CHAI
CHAI

Charity registered in Scotland SC027594

Community Help & Advice Initiative (CHAI) delivers a range of social welfare and housing support services to residents of West and South Edinburgh.


Current vacancies

Income Maximisation Advisers x 2

  • Full time
  • £22,209 – £23,788
  • Edinburgh
  • Closing 1st November 2021

Do you enjoy helping people out of difficult situations? Are you a people person who can advocate on people’s behalf if they are unable to do so? Would you like to help people get more money and be less stressed?

We are looking for 2 income maximisation advisers who will work directly with people to improve their financial situation. If you have experience of providing benefit and/or money advice then we would love to hear from you.

These posts are based within our Advice and Employability Team in Edinburgh and are part of the wider income maximisation service funded by the Edinburgh Integration Joint Board. We are a supportive team of people who really care about uplifting our communities and helping individuals and families thrive.

At present most of these services are provided via telephone appointments from home but some services may start to be operating face to face advice soon. We will continue to work in a blended manner i.e., a mixture of working from home, outreach locations and from our offices all in a safe and socially distanced manner.

Please clearly state what post you are interested in on the application form.

Recovery services post

This Advice Worker will help maximise income through advice and case work on benefits and debt to people actively engaging with the substance recovery hubs in South East and South West Edinburgh. The Recovery Hubs are a one-stop shop service offering a full range of drug and alcohol treatments and supports provided by the NHS, social work staff and the voluntary sector. Referrals come from the partners within the network such as Social workers, Community Psychiatric nurses and support workers and close liaising with these professionals is necessary to ensure that the clients receive a smooth service.

Ideally, we would like someone who has work experience or knowledge of working within substance misuse services and the ability to work alongside other professionals providing this service. Experience of providing benefits and debt advice would greatly help but suitable transferable skills and a quick learning aptitude will also be considered.

GP surgery and mental health post

This post provides additional benefit and debt advice provision across 3 GP surgeries in South West Edinburgh and will require the advice to be provided within the GP surgery but will be subject to all current Covid safety guidance. There will also be one additional day providing benefit and debt advice within a mental health team. This is a great opportunity for someone who can develop good working relations with other professions and enjoys problem solving for people.

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Closed vacancies
This vacancy has now closed

Money Advice Support Worker

  • Full time
  • £20,085 – £22,248
  • Edinburgh
  • Closing 26th April 2021

The Money Advice Support Worker will work alongside advisors, assisting clients undertaking a variety of practical steps that are required to maximise their income, manage their finances, and access formal debt solutions. The Worker and Adviser will agree individually tailored support plans to ensure that support provided meets the needs and requirements of each service user. Support will be case-centred, and the Worker will be expected to recognise and assist with referrals to an appropriate service when a the client has additional support needs.

We strongly encourage applications from candidates from the local community and possibly with lived experience of money advice, welfare and/or needing extra support.

To find out more about the role, please download the Job Description below.

Shortlist
This vacancy has now closed

Advice Worker

  • Full time
  • £22,209 – £23,788
  • Edinburgh
  • Closing 26th June 2021

This Post is based within our Advice Team in Edinburgh and will operate as part of the wider benefits advice and income maximisation service funded by the Edinburgh Integration Joint Board.

The Advice Worker will provide income maximisation through advice on welfare benefits, debt and tribunal representation to people actively engaging with the substance recovery hubs in South East and South West Edinburgh. The Recovery Hubs are a one-stop shop service offering a full range of drug and alcohol treatments and supports provided by the NHS, social work staff and the voluntary sector.

The model of provision will, typically, involve a half day of direct client contact, followed up with a further half-day casework. The direct client contact will usually take place in outreach locations in the community, with the casework undertaken at CHAI’s main office or appropriate venues. With social distancing measures in place, the Advisor will deliver advice on the phone until it is safe to resume face to face appointments. Casework will also be undertaken from home when possible.

This post is funded until 31st March 2023 but may be subject to continued funding.

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This vacancy has now closed

Fundraising and Development Manager

  • Full time
  • £29,300 – £32,000
  • Edinburgh
  • Closing 31st August 2021

CHAI is seeking to recruit a Fundraising and Development Manager who will support the development and implementation of a sustainable development and fundraising strategy for growth. The Fundraising and Development Manager will work closely with the Project Executive to generate income, with a focus on securing grant income and building new partnerships with Trusts, Foundations, and statutory bodies, and within the corporate sector, to support the current activities of CHAI and ensure long-term growth and development.

This position will play a vital role in continuing CHAI’s strong track record of securing funds from trusts and foundations and statutory through grant applications and tenders, as well as leading on the growth and future development of new income streams from corporate partnerships.

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This vacancy has now closed

Advice Worker (Maximise! Project)

  • Full time
  • £22,209 – £23,788
  • Edinburgh
  • Closing 23rd September 2021

This Post is based within our Advice Team in Edinburgh and will operate as part of our Maximise! project working in partnership with Children 1st.

The aim of the service is to address the financial and social pressures on families and individuals in order to promote a more stable and supportive family environment for the children attending school – and thereby supporting pupil attainment. The project works with families across all schools in Edinburgh but has a particular focus on Care Experienced children and families.

The model of provision will, typically, involve a half day of direct client contact, followed up with a further half-day casework. The direct client contact will ordinarily take place in schools and outreach locations in the community, with the casework undertaken at CHAI’s main office or appropriate venues. With social distancing measures in place however, the Advisor will deliver advice on the phone/online until it is safe to resume face to face appointments. Casework will also be undertaken from home when possible.

Purpose of the Job

  • The Advice Worker will provide advice, information and representation to families at schools in Edinburgh, with the aim of addressing income, debt and housing issues.
  • The Advice Worker will assist in the promotion and development of Maximise! Services within schools
  • The Advice Worker will work to support the City of Edinburgh’s ‘1 in 5’ Programme and the Scottish Government’s Child Poverty Strategy in order to address health and social inequalities and promote pupil attainment.

For further information about the role, please download the Job Description below.

Shortlist
This vacancy has now closed

Administrative Assistant

  • Part time
  • £18,590 pro-rata
  • Edinburgh
  • Closing 24th September 2021

PURPOSE OF THE JOB

  • To assist with the provision of administrative support to the Community Help & Advice Initiative.
  • The Administrative Assistant will be responsible for providing admin support support to all service delivery area’s.

PRINCIPAL TASKS

  • To answer calls, book appointments or signpost accordingly
  • To ensure that the agency records, files reports etc are kept in order and properly maintained.
  • Word processing of correspondence, reports etc.
  • To upload incoming mail to Advice Pro and set follow on tasks for advisors
  • Dealing with appropriate telephone calls and personal enquiries in a confidential manner.
  • Photocopying/scanning and collating documents as required.
  • To facilitate and arrange meetings as required
  • To carry out other reasonable duties deemed necessary determined by the Board.

ESSENTIAL

  • Good IT skills, including word, and excel
  • Good telephone manner.
  • Excellent Communication and inter-personal skills.
  • Understanding of filing systems.

DESIRABLE

  • Clean driving licence
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