This vacancy has now closed


  • Full time
  • £17,000 – £18,500
  • Edinburgh
  • Closing 16th January 2020

  • Advertised from 3rd January 2020
  • Salary commensurate with experience. Permanent. 35 hours per week.


The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens.

We are currently recruiting for a full time receptionist on a permanent basis.

This is a great opportunity to join our Administration team and play a key role in providing a friendly and welcoming environment for all our visitors at the reception as well as a central telephone function for Citizens Advice Scotland (CAS). As a part of the role, you will also maintain all bureaux information on CAS internal systems and CAS website.

Please note that this role will have specific working hours from 9am to 5pm.

For more information, please refer to the Job Pack which can be downloaded using the links below or on our website.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions, including a total of 40 days leave (including public holidays) and a pension scheme with an 8% employer contribution. We have a flexitime scheme which enables our employees to work flexibly in line with organisational requirements, and as an inclusive employer we are happy to consider other flexible working arrangements where appropriate. For more details of some of the other benefits on offer to our employees, please see the section on Employee benefits in the Job Pack.

Application notes

Closing date: Thursday, 16 January 2020, 5pm.

Interviews: Tuesday, 28 January 2020

To apply for this role, please send completed copies of the Personal Details Form, along with your current CV to:

In addition, we ask you to provide a short written statement (maximum of two pages) with examples which demonstrate how you meet the requirements of the post, as set out in the job description and person specification.

You can find all necessary forms below or on our website:

Equality & diversity monitoring

To help Citizens Advice Scotland monitor equality and diversity statistics please return the Equality & Diversity Monitoring Form separate from your other application documents by emailing it to:

About the employer

Citizens Advice Scotland is an Equal Opportunity Employer.

The Scottish Association of Citizens Advice Bureaux – Citizens Advice Scotland. Scottish charity (SC016637) and company limited by guarantee (89892)