This vacancy has now closed

Top job! Director of Care Services

  • Full time
  • TBC
  • Glasgow
  • Closing 3rd January 2020

  • Advertised from 4th December 2019
  • Salary depending on experience. Permanent.


At Beatson Cancer Charity we support and enhance the treatment, care and wellbeing of current, former and future cancer patients and their families. We work in partnership with the NHS, The Beatson West of Scotland Cancer Centre and all related facilities. We also offer the wider community a unique opportunity to contribute to the fight against cancer in the broadest possible sense.

We are currently seeking a Director of Care Services to join our Senior Leadership Team to lead, develop, and implement a strategy for all direct care and volunteer service activities.

Our care services comprise of a comprehensive range of wellbeing and specialist services including complementary therapies, podiatry, hair and beauty, welcome and wellbeing support and specialist health and work support delivered by staff and volunteers throughout The Beatson West of Scotland Cancer Centre and in 6 satellite hospitals across the West of Scotland.

Key Responsibilities

As a member of the Senior Leadership Team, the Director of Care Services will have strategic and management responsibility for all Beatson Cancer Charity care services, staff and volunteers. The Director of Care Services will lead, develop, and implement a strategy for all direct care and volunteer service activities.

The postholder will provide leadership, direction and support to managers and staff in their area of responsibility. Furthermore, the postholder will be responsible for managing, monitoring and evaluating service delivery and ensuring the effectiveness and efficiency of all activities. The role will drive forward the development and impact of the Charity through a services strategy, enabling the Charity to increase its impact, whilst managing its costs, allowing the organisation to realise its long term strategic vision.

In addition, the post holder will develop strategies and approaches to capture evidence, learning and Knowledge drawing on good practice and policy from internal and external sources. Working closely with senior clinicians and managers within The Beatson West of Scotland Cancer Centre to identify current best practice in cancer care, opportunities for development and seek advice on investing our funds.

You will also develop and implement an impact and evaluation impact tool to monitor and enhance quality of practice, identify performance measures and analysis of relevant data and statistics.

Person Specification

• Educated to degree level with a professional qualification in a relevant field (i.e. social

sciences, education, health, nursing, psychology)

• At least ten years of experience in a relevant area.

• At least five years services management experience in a relevant area.

• Experience of developing strategy and managing budgets.

• Knowledge and experience of using relevant CRM systems, including contact management


• Excellent oral and written communication skills.

• Excellent relationship building and interpersonal skills.

• Excellent project and time management skills.

• Experience of managing production of high-quality written communications.

• Experience of delivering professional and impactful presentations.

• A commitment to continuous improvement.

• A positive attitude and flexible approach.

• An understanding of and commitment to equal opportunities, non-discrimination and


• Ability to work effectively as part of a team.

• A commitment to the vision, mission and ethos of the charity.

• Proven interpersonal skills.

• Experience of working with allied professionals or networked organisations such as social

work, community services, primary healthcare or hospital context.

• Member of relevant professional body.

• Valid and clean driving license.

Application notes

Closing date: Friday 3 January 2020

Interview date: Thursday 16 January 2020

If you are interested in this role and have the relevant skills and experience, please send a cover

letter and CV to

If you would like an informal discussion or a copy of the full job description, please contact

Kerry Munro, HR Business Partner on 0141 212 0505.

Beatson Cancer Charity is an Equal Opportunities employer and is committed to employing a wide

range of employees who are reflective of the diverse community that we support.