This vacancy has now closed

Supporter Relations Officer

  • Full time
  • £17,669 – £19,632
  • Edinburgh
  • Closing 3rd December 2019


  • Advertised from 21st November 2019
  • 69295

Role

Marie Curie are here for people living with any terminal illness, and their families. Marie Curie offers expert care, guidance and support to help them get the most from the time they have left.

Our Marie Curie nurses and healthcare assistants work night and day, in people’s homes across the UK, providing hands-on care and vital emotional support. Our Marie Curie hospices offer specialist round-the-clock care. And Marie Curie support people throughout their illness by giving practical information, support from trained volunteers and being there when someone wants to talk.

Supporter Relations Team officers (SRO’s) provide fundraising and administration support across the Fundraising directorate. This involves managing supporter enquiries and registrations for fundraising appeals and campaigns, as well as the full range of fundraising events. SRO’s are required to deliver first class Supporter Service, both in terms of quality of service and in terms of supporter satisfaction.

In providing administrative support, SRO’s are called on to manage a number of ongoing activities simultaneously, resolving issues as they arise by communicating effectively and efficiently with colleagues across the charity. SRO’s also need to deal with external response handlers and fulfilment partners to ensure comprehensive and rapid supporter service.

Application notes

For more information and to apply please use the link below

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INTERVIEW DATE: 11thDecember 2019