This vacancy has now closed

PRS Tenant Support Officer

  • Full time
  • £32,364
  • Edinburgh
  • Closing 15th December 2019

  • Advertised from 20th November 2019
  • 12 months fixed term contract. 35 per week.


Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our innovative education, employment, housing and well-being services address individual needs and help homeless people transform their lives.

About the role

Crisis is currently recruiting for a PRS Tenant Support Officer in Edinburgh to assess, advise, and support people who are experiencing homelessness to identify, establish, and sustain tenancies in the private rented sector.

Postholder will be responding to city of Edinburgh council referrals to assess eligibility and assist people who are homeless to access and sustain Private Rented Sector tenancies. You will provide high quality information, advice and guidance about the appropriate services and support for people accessing the service, and work in partnership with these services where required.

About you

The ideal candidate will have excellent knowledge of housing and homelessness legislation in Scotland. To be successful in this role you will need to demonstrate the ability to advocate effectively and have experience working with vulnerable and disadvantaged groups. You will have demonstrable knowledge of the welfare benefits system and will be able to provide high quality information, advice, and guidance around housing, preferably to IAG qualification level 2, or a relevant coaching qualification.


As a member of the team you will have access to a wide range of employee benefits including:

  • Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
  • Mandatory pension scheme, with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

Application notes

If this sounds likes the opportunity for you, please apply via our website.

If you need to request an application in an alternative format, please contact the HR Team on 020 7426 3864 / 020 7426 3819 / 020 7426 3814 or e-mail

Closing date: 15 December 2019 (11.59pm)

Interview date: TBC

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit