Helpline Worker

  • Part time
  • £19,771 pro-rata
  • Edinburgh
  • Closing 27th November 2019

  • Advertised from 6th November 2019
  • 16 hours per week


We are looking to recruit a Helpline Support Worker to work alongside a team of staff and volunteers to provide confidential emotional support and information to people affected by imprisonment, and the practitioners working alongside them.

If you have experience of using different communication channels including telephone, email, and/or web chat, alongside great customer service skills, and would like more information about the role, telephone 0131 557 9800

Application notes

Closing date: 12pm Wednesday 27 November 2019

Interviews: Thursday 5 December 2019

To download an application pack see below or go to