Client Support Team Leader

  • Full time or Part time
  • £28,891 – £33,094
  • Various Locations
  • Closing 5th November 2019


  • Advertised from 10th October 2019
  • Full and part time hours are available.

Role

This role sits within Social Security Scotland, an Executive Agency of the Scottish Government.

We believe that Social Security is a human right and we are working to make sure people get what they are entitled to whilst being treated with dignity, fairness and respect.

In addition to our headquarters and administrative base we will be delivering our services in local communities across Scotland. This role provides an exciting opportunity to lead and develop the face to face service that will support clients who need it, when they need it, through outreach, home, hospital or prison visits.

The opportunities in this role will vary from; leading and developing a team of mobile advisors, providing day to day operational support to delivering a positive client experience.

We are looking to recruit a diverse workforce and posts will be available in locations across the whole of Scotland including the islands. Applicants from all areas are encouraged to apply.

This position would be ideal for someone who can work independently, has excellent inter-personal skills, leads by example, is passionate about people and is focused on providing an excellent service to Scotland’s citizens.

We are looking to recruit a diverse workforce and posts will be available in locations across the whole of Scotland including the islands. Applicants from all areas are encouraged to apply.

The base location for these 4 posts are 1 x Argyll & Bute (Oban) , 1 x Inverclyde,

1 x Scottish Borders and 1 x West Lothian. The role requires extensive and regular travel across the local authority area, including all the islands and remote areas. A driving licence is required or alternative means of fulfilling the requirement for daily travel across a wide area provided

Further details are available for download below.

Application notes

To apply go to: socialsecurity.gov.scot/work-with-us/current-vacancies

Closing Date: 05 November 2019 at midnight


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