Patient Advice & Support Service Worker

  • Part time
  • £24,799 pro-rata
  • Bishopbriggs
  • Closing 22nd November 2019

  • Advertised from 28th October 2019
  • 21 hours Fixed Term March 2021


Patient Advisers will work with the citizens advice bureaux in their local health board area and will also contribute to services provided throughout Scotland via a national PASS telephone advice line and by e mail and webchat via the national PASS website. The Patient Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; produce performance and monitoring reports; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS.

The post will be based in our Bishop Briggs office although the service is delivered throughout Greater Glasgow & Clyde and each patient advisor participates in the PASS National Helpline.

Current driving licence and access to a vehicle is essential for this post .

Application notes

For further details and application pack:

or by calling 0141 775 3220

Closing date: Friday 22nd November 2019 5pm.

Interview date: Week beginning 25th November 2019.

Please note this is a re-advertisement and previous applicants need not apply.

[The post is subject to the disclosure of criminal history information.]

East Dunbartonshire Citizens Advice Bureau is recognised as a charity by the Inland Revenue in Scotland and is committed to equality of opportunity.

Charity number: SC023348

Company No:SC232542 (limited by guarantee)