Top job! Operations Lead

  • Full time
  • £38,139
  • Edinburgh
  • Closing 17th November 2019

  • Advertised from 22nd October 2019
  • 35 hours a week. Temporary (12 months)


About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role

The Skylight Operations Lead is a new, senior position in our Edinburgh service. You’ll play a key role in ensuring the leadership of the Edinburgh team reflects our culture and values. Working across a multi-disciplinary team, you will utilise project management approaches to ensure the delivery of complex services. This is a role requiring a proactive approach and an ability to see the big picture when working with key stakeholders, both internally and externally. You will also provide organisational and administrative support to the Director, deputising when necessary. This is a big opportunity for someone with the confidence to make a new role their own.

Knowledge/Skills and Experience:

About you

Naturally in such a key position, we’re looking for someone who drives success. You will be known for your proactive approach and first class organisational skills. An ability to manage projects is essential along with experience of inspiring teams and translating strategic goals into high quality operations. This is a great new role in a fantastic team!


As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy

· Mandatory pension scheme, with an employer contribution of 8.5%

· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

Application notes

How to apply

If this sound likes the opportunity for you, please apply online. The job description is available on our websiteby clicking on the 'Vacancy Details' button.

If you’d value a confidential conversation with the Director of Skylight Edinburgh about this post, please email

If you need to request an application in an alternative format, please contact the HR Team on 020 7426 3864 / 020 7426 3819 / 020 7426 3814 or e-mail

Closing date: Sunday 17 November 2019 (11.59pm)

Interview date: Week commencing 25 November 2019

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit:

To see our work in action please visit:

Registered Charity Numbers: E&W1082947, SC040094