Advice Worker

  • Full time
  • £22,209 – £23,788
  • Edinburgh
  • Closing 26th June 2021

  • Advertised from 28th May 2021
  • 35.75 hours per week (full time)


This Post is based within our Advice Team in Edinburgh and will operate as part of the wider benefits advice and income maximisation service funded by the Edinburgh Integration Joint Board.

The Advice Worker will provide income maximisation through advice on welfare benefits, debt and tribunal representation to people actively engaging with the substance recovery hubs in South East and South West Edinburgh. The Recovery Hubs are a one-stop shop service offering a full range of drug and alcohol treatments and supports provided by the NHS, social work staff and the voluntary sector.

The model of provision will, typically, involve a half day of direct client contact, followed up with a further half-day casework. The direct client contact will usually take place in outreach locations in the community, with the casework undertaken at CHAI’s main office or appropriate venues. With social distancing measures in place, the Advisor will deliver advice on the phone until it is safe to resume face to face appointments. Casework will also be undertaken from home when possible.

This post is funded until 31st March 2023 but may be subject to continued funding.

Application notes

A full job description and application forms are attached below.