Residence Manager

  • Full time
  • £38,000 – £42,000
  • Broughty Ferry
  • Closing 17th May 2021


  • Advertised from 3rd May 2021
  • & benefits

Role

Scottish Veterans’ Residences (SVR) was established in 2019 following the merger of SVR and Scottish Veterans’ Housing Association. Its antecedents date back to 1910 and it is Scotland’s oldest military charity. It undertakes charitable giving and provides supported accommodation for homeless Veterans and former members of the Merchant Marine who are in need. Supported accommodation is provided from 3 Residences; Whitefoord House in Edinburgh; Rosendael in Broughty Ferry, Dundee; and Bellrock Close in Glasgow.

Rosendael is a Registered Housing Support Service in Broughty Ferry, which can accommodate 44 residents in single en-suite rooms with a full catering service. As well as person-centred support, the service offers a range of recreational activities and a counselling service.

SVR is a Registered Social Landlord and is regulated by the Scottish Housing Regulator, the Care Inspectorate, and the Office of the Scottish Charity Regulator. Further details of the Charity’s work can be found at: svronline.org.

Responsible for the day-to-day management of Rosendael, including the safety, health, comfort and welfare of the Residents and the maintenance of good order within the Residence in line with Health and Social Care Standards.

Main Responsibilities

  • Reporting to the Chief Executive, you will be accountable to the Executive Management Team and the Governing Body for the quality and delivery of the overall service offered at Rosendael. This is to be in accordance with the Vision, Values and Mission of SVR and, of the relevant regulatory and statutory bodies.
  • To provide a service which assesses the support and accommodation needs of potential residents and, where the service is deemed appropriate, assist residents to maintain their Occupancy and Support Agreement.
  • To lead, engage and motivate the Rosendael multi-disciplinary team and to act as a member of the SVR Senior Management Team.
  • To manage and motivate the Rosendael staff team delivering specialised services to residents by coordinating & monitoring their workload and performance to deliver a comprehensive service to residents. This includes promoting an environment of successful and mutually supporting team working.
  • To manage all external providers and contractors within the level of financial control delegated at that time.

Application notes

A full job description and application form are attached below.


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