Top job! Operations Manager

  • Full time
  • £32,000 – £35,000
  • Glasgow offices with flexibility
  • Closing 21st April 2021


  • Advertised from 1st April 2021
  • Permanent (Funded until March 2022, funding dependent thereafter)

Role

We are Scotland’s LGBT Inclusive Education charity, founded in 2015 and incorporated in 2018. We take an educational approach to tackling the prejudice, stereotypes and stigma that can lead to homophobic, biphobic and transphobic bullying behaviours. Our goal is to raise awareness, increase knowledge, and foster good relations through educational inputs designed to tackle prejudice and bullying, and advance social change and equality. To achieve this; we work with national decision-makers and partners, deliver services to educators and young people in schools and communities, and develop teaching and curriculum resources. Our national campaign for LGBT Inclusive Education in schools was successful in 2018 and resulted in Scotland becoming the first country in the world to adopt such an approach. Our core work now focuses on leading on the development and implementation of this educational framework. In addition, we provide community outreach focused on increasing understanding of equalities, rights, and addressing prejudice, and we support others with the skills to amplify their voices to make social change.

Role Overview and Responsibilities

Following receipt of our first core funding grant, an exciting opportunity has arisen for an Operations Manager to liaise with Directors on the organisational design of how we operate, our culture and to embed the systems we need to grow from a volunteer charity to building a team of staff to lead on our core work. This appointment is pivotal to the day to day operations of the charity, so you'll be passionate about diversity and inclusion; have a strong track record in HR and financial management, organised, diligent and able to think on your feet. You will be responsible for:

1. People, Culture and Talent Development

  • Responsible for contributing to how our culture is shaped, by engaging all stakeholders in the team to participate in its development.
  • Personal and professional development of our staff team, to attract and retain the best talent. You will also have an eye on succession planning for key posts as we scale and grow our team.
  • Overseeing, and developing additional HR policies and procedures, to ensure we are compliant with legislation.

2. Systems, Operations and Admin

  • You'll develop IT systems to ensure we are agile, efficient and compliant with GDPR. Our systems will make our external and internal communications effortless to enable flexible and remote working at all times, and support efficient project management. Key communication tasks will include regular newsletters to schools, stakeholders, and supporters.
  • We travel around Scotland delivering workshops and inputs in schools and communities - our diary is busy! You'll ensure bookings are organised, confirmed with all travel and events logistics in order. This will involve communicating with schools to ensure events are resourced and joining instructions are made clear, and responding to inquiries and service requests.

3. Finance, Governance and Reporting

  • Working alongside the Directors, Trustees and an outsourced bookkeeper, you'll monitor budgets and staff expenses and ensure that monthly management accounts are prepared in a timely and accurate manner. This also involves day-to-day expenses management.
  • You’ll work with the Directors to prepare a regular operations report for the Board of Trustees for quarterly board meetings.
  • Working with the Directors and Trustees, you’ll contribute to developing fundraising strategies and approaches for the charity.

What’s in it for you?

We are determined to apply the same TIE philosophy, which motivates and guides everything we do, to our team and workplace. Rather than take a top-down approach where we make all the decisions, the successful candidate will play a central role in shaping the culture, policies and initiatives, with others on the team. This will ensure we create a thriving and exciting workplace, where employees can flourish and reach their potential. Your voice matters.

We are:

  • A Living Wage accredited employer
  • A multi-award winning charity with a national reach
  • Committed to making a difference and achieving true social change
  • A modern organisation who will remain agile and open-minded to the needs of our team

We have:

  • An easily accessible management team and Trustees who are available to support you at all times
  • A modern and innovative workplace environment in Glasgow City Centre, with private and co-working space, and excellent transport connectivity links
  • A desire to create a workplace where everyone feels valued, and can flourish

We will:

  • Invest in your growth and development with your personal development plan - including regular skills and training specific to your passions with a progression pathway
  • Provide mandatory refreshed training opportunities, including in Child Protection and Safeguarding
  • Hold frequent listening sessions where you can voice your ideas, and help shape the direction of the organisation
  • Unequivocally prioritise your mental health and well-being with regular initiatives, including a full free employee subscription plan for Headspace
  • Support trade union membership - and we have a recognition agreement with UNISON, the public service trade union
  • Provide flexible working opportunities where applicable, including hybrid and multi-locational working

Salary:£32,000 - £35,000 per annum, paid in arrears on the last working day of each month.

Holiday Entitlement: 30 days paid holiday entitlement, with select public holidays in addition.

Pension:The charity provides an automatic pension scheme to employees.

Leave:Maternity, Paternity, Adoption, Parental and Bereavement leave.

Safeguarding:Time For Inclusive Education is committed to safeguarding and child protection. The successful applicant will be required to undergo a Disclosure Scotland check prior to an offer being confirmed.

Contract: Permanent, initially funded until March 2022 and dependent on renewed grant funding thereafter.

Person Specification

Essential Criteria

  • Experience in Human Resources management, practices, and procedures, including organisational development and design
  • Excellent oral and written communication skills
  • Highly motivated and proactive with strong organisational, diary management, and IT skills
  • Acute and meticulous attention to detail
  • Strong research and analytical skills
  • Ability to coordinate a nationwide programme of events
  • Competent in coordinating a communication strategy with beneficiaries, donors, and stakeholders
  • Ability to work as part of a team, and alone in a dynamic and fast-paced working environment
  • Proficient as a strategic thinker - forward planning and generating innovative ideas for the future of the organisation
  • Sense of initiative with the foresight to plan for future problems and opportunities taking a holistic overview and solutions-based approach
  • Passionate about social change and social justice
  • A broad and demonstrable understanding of equality and human rights

Desirable Criteria

  • CA qualified in accountancy
  • Experience working with intergovernmental organisations
  • Experience in effective charity fundraising strategies and approaches
  • Experience in graphic design and digital development
  • An understanding of Scottish education
  • An understanding of equality and human rights legislation and approaches
  • An understanding of the third sector and awareness of effective fundraising
  • A current full and clean UK Driving License

Application notes

Please click here or visit recruitment.tie.scot to return a CV and Cover Letter demonstrating how you meet the Essential Criteria in the Person Specification, and why you would be a suitable candidate for this post with reference to the Job Specification.

CLOSING DATE: Wednesday 21st April 2021

Shortlisted candidates will be invited to participate in an interview process.