Essential for the role
Personal lived experience of homelessness, alcohol or other drugs, mental health issues and / or involvement in
criminal justice system.
Must be willing to use your lived experience to engage with service users
About the Service
We are part of Edinburgh Housing First Consortium led by Edinburgh Cyrenians comprised of Turning Point Scotland,
Rock Trust, Streetwork, Bethany Christian Trust, Gowrie Care and Barony Care.
During pandemic staff are based at home for administration tasks but carry on day to day face to face outreach as
normal with PPE supplied.
All staff in this role are classed as essential workers and are eligible for the vaccine.
About Turning Point Scotland (TPS)
TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning
disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol
and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe
they are the experts on their support needs. It is for us to work creatively with them and with partners to
ensure we meet those needs.
Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are
experiencing and recognise their own skills and interests.
We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting
the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this
through focusing on their strengths and the valuable contributions they can make to their communities.
We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights,
responsibilities, roles, resources, and relationships that society makes available to its members.
Homelessness work within TPS
TPS are the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We
deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when
taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.
We believe that in many cases, Homelessness is entirely preventable. It is failures in the silo’d and complex systems
that we have designed to protect people that prevent us from achieving this. Where Homelessness is not or cannot
be prevented the experience should be short lived, and we should meet that with a psychologically informed
response. A menu of options should be available to individuals to prevent or support someone to move on from
Homelessness. This ensures we use a no wrong door approach to accessing services.
We deliver a range of service models. These include Outreach Housing Support, Outreach Housing First, Outreach Crisis
Support and Supported Accommodation. In line with our Citizenship approach we have a specific focus on key
areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs;
Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a
Psychologically informed / Trauma informed approach.
We also deliver a range of additional services across the country. Examples include Peer Mentoring services,
Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.
We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have
experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our
policy and procedures to make our services as pet friendly as possible.
We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).
Service Model
In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that
there was a small population who were experiencing multiple and enduring support needs and were being failed –
and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we
have grown our services across multiple local authorities including Consortium partnerships with other agencies.
We believe that a home is a human right and that an individual is best placed to deal with the issues that often
made them homeless in the first place, in a place they can call home. We believe that Housing First should be
the default model for people who are experiencing homelessness and have multiple and enduring support needs. We
believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring
we deliver Systems Fidelity within the wider systems that Housing First effects or is effected by. We deliver
the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe
Hub.
We are also active co-founding members of the Housing First Europe Hub.