As Universal Credit & Welfare Officer, you will be the first point of contact for welfare enquiries and will be responsible for managing our tenant’s welfare applications & appeals within the Homes for Good business group.
You will ensure that this is clearly documented through HFG’s reporting systems and will work to your primary aim of ensuring tenancy stability through strategic financial planning, preventing rent arrears and ensuring income maximisation.
You will work alongside colleagues in the Tenancy Support Team to ensure the best service and positive outcomes for our tenants based on their individual needs and to develop innovative solutions to tackle challenges faced by people accessing the benefit system.
The role is fast paced and required a highly professional approach when working with a variety of stakeholders including HFG tenants, landlords, DWP, HMRC, Govan Law Centre and other partner organisations that you will identify to assist our tenants.
To find out more about the role, please download the Job Description below.
Please submit your most recent CV, with contact details for two referees, and a covering letter outlining why you think you are the right person for the job to email@example.com by no later than 23rd September 2021.
Thank you for your interest in joining the Homes for Good team.