Communications & Public Affairs Officer
- Full time
- £26,692 – £28,214
- Glasgow Head Office (currently remote working)
- Closing 5th September 2021
- Advertised from 9th August 2021
- 35 hours per week. Permanent.
Role
We currently have a fantastic opportunity for a dedicated Communications & Public Affairs Officer to join our team in the Glasgow office (home working until further notice). You will have responsibility for supporting the Marketing & Communications Manager in developing and delivering includem’s public affairs, media, marketing, and communication programme raising awareness of the organisation with a wide range of stakeholders.
Includem’s communications function sits within the Development Team which includes strategy, fundraising, business development and contract management. You will work closely with the wider team to ensure their work is effectively communicated to internal and external audiences. You will engage with the wider includem workforce on a regular basis.
Responsible for a variety of tasks supporting our internal and external communications, collate information, write and disseminate material for a range of audiences using a variety of mediums and help to coordinate stakeholder engagement.
To succeed in this role, you should be passionate, think creatively, work independently and as part of a team, and have excellent communication, interpersonal and digital skills.
What does the role involve?
The Communications & Public Affairs Officer will be responsible for a range of activities including the following:
- Supporting the Marketing & Communications Manager in delivering the organisation's communications & marketing strategies
- Engage with a range of stakeholders including elected representatives and media to increase the profile of the organisation working alongside the wider Development Team
- Work closely with colleagues across the organisation to identify and produce news stories and case studies for press, website, funding reports, and service contract reports
- Proactively identify, initiate, and manage ideas for PR and approach and brief broadcasters journalists and feature-writers building a network of contacts
- Source and generate content for includem’s social media accounts and website
- Draft press releases, commission and contribute articles and provide high quality copy for a range of audiences
- Monitor news outlets, consumer, PR and other relevant media agendas and identify PR opportunities. Develop PR media messaging that is consistent with wider organisational positioning, promotes our brand and speaks clearly to key audiences
- Track and report back on media coverage through internal communications
- Support the Charity’s marketing activity as required
- Support the delivery of includem stakeholder engagement events across Scotland.
- Identify and attend relevant conferences, events and meetings
- Help build and maintain includem brand reputation, acting as a brand champion, ensuring consistent branding is used
- Support the wider Development Team as needed, for example, in the writing of bids tenders, funding applications and policy submissions
- Required to work occasional evenings and weekends, as agreed with your line manager
- Any other task as identified by the Marketing & Communications Manager
Additional Information
- Having a driving license and access to a car is desirable but not essential
- The successful candidate will be subject to a Disclosure Scotland Check
We value our staff and employee benefits include:
- A full and robust training and induction programme
- Holiday entitlement of 28 days rising to 31 with length of service and 9 public holidays
- Enhanced Employer Pension Contributions
- Free Confidential Employee Counselling Service
- Access to Mental Health First Aiders across the organisation
- Company Mobile Phone and Laptop
- Access to the Scottish Council for Voluntary Organisations Credit Union
- Discounted holidays and associated benefits
- Access to discounts which includes gym memberships, high street shops, online retailers, travel, insurance
- Family friendly policies
- Includem are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Application notes
If you would like more information regarding this role, please contact our HR department on 0141 212 8800 who will arrange for an informal chat with the recruiting manager. You can apply directly online via the includem website (includem.org).
Alternatively, you can request a pack by e-mailing hrassist@includem.co.uk or contact our Head Office on the number above.
The closing date for applications is midnight on Sunday 5th September 2021.
For applicants who are successfully shortlisted interviews will take place week commencing 13th September 2021.
About us
The Pavillion is a youth organisation that provides a safe and fun environment for children and young people in the Easterhouse area of Glasgow. We provide activities and life skills for the young people including sports, arts and crafts, drama workshops, volunteering opportunities, girls/boys issue based groupwork sessions, drug and alcohol workshops, mental health groupwork sessions, cooking and healthy living. We help reduce social isolation in the community and promote positive friendships and social skills in our young attendees. Our aim is to create, support and inspire the young people by providing them with opportunities, skills and activities.
We are a fast-paced and progressive organisation that aims to support children, young people, their families and the wider local community through the provision of positive activities and opportunities.
The Pavillion supports and serves its community by; continually striving towards an inclusive facility; being a progressive organisation that meets the needs of its community and being a knowledgeable and informed organisation.
We are a key member of Blairtummock & Rogerfield Partnership; a collaboration of local community based organisations schools, nurseries and the college. We work collaboratively to improve the life chances and opportunities for people living in the communities we serve. As a group of partners, we work across all ages which makes this opportunity exciting, innovative and forward thinking.
About the Project
The 'Young Start Progressions' programme at 'The Pavilion' will be a dynamic 2-year programme, led by young people, supported by staff and volunteers and by existing and new partnership opportunities. Our three-pronged approach aims to empower young individuals across various stages of their development:
Primary/Secondary Transitions Programme: We will provide support for P7, S1, and S2 young people as they transition from primary to secondary school, fostering empowerment, confidence, and improved self-esteem in a non-school environment.
Volunteer Mentoring Programme: Expanding on our successful volunteering mentoring initiative, we offer diverse opportunities for young volunteers, connecting them with roles both within Pavilion and through our network of school partnerships and community collaborations.
Attainment Programme: Focused on enhancing pathways for Junior and Senior Club participants, we integrate life skills development seamlessly into existing activities. From goal-setting exercises, certificated activity programmes to accredited learning and further training opportunities.
Purpose of Job
We are seeking a Programme Coordinator to lead the delivery of this project as well as managing the Attainment Worker & Volunteer Development Worker posts attached to this project.
Being creative, innovative and ideas driven, to support delivery of multiple programmes of activity and be able to forge strong positive relationships with partners are key attributes for this post. The postholder will be responsible for taking a coordinated approach to implementing activities with young people that address the key identified issues affecting them, ensuring their needs are addressed and pathways created that help them to succeed.
The postholder should have experience working with a range of age groups and are able to demonstrate experience in taking a youth-led approach to service delivery.
About us
The Pavillion is a youth organisation that provides a safe and fun environment for children and young people in the Easterhouse area of Glasgow. We provide activities and life skills for the young people including sports, arts and crafts, drama workshops, volunteering opportunities, girls/boys issue based groupwork sessions, drug and alcohol workshops, mental health groupwork sessions, cooking and healthy living. We help reduce social isolation in the community and promote positive friendships and social skills in our young attendees. Our aim is to create, support and inspire the young people by providing them with opportunities, skills and activities.
We are a fast-paced and progressive organisation that aims to support children, young people, their families and the wider local community through the provision of positive activities and opportunities.
The Pavillion supports and serves its community by; continually striving towards an inclusive facility; being a progressive organisation that meets the needs of its community and being a knowledgeable and informed organisation.
We are a key member of Blairtummock & Rogerfield Partnership; a collaboration of local community based organisations schools, nurseries and the college. We work collaboratively to improve the life chances and opportunities for people living in the communities we serve. As a group of partners, we work across all ages which makes this opportunity exciting, innovative and forward thinking.
About the Project:
The 'Young Start Progressions' programme at 'The Pavilion' is a dynamic initiative aimed at empowering young individuals. Led by young people and supported by staff and volunteers, this project encompasses three key areas: assisting with primary-secondary school transitions, expanding volunteering opportunities, and enhancing pathways for personal and professional development.
Purpose of the Job:
The Volunteer Development Worker plays a pivotal role in delivering a programme of volunteering opportunities for young people involved in our clubs and programmes.
Their primary focus is to help participants attain recognized qualifications through volunteering and celebrate their achievements while creating pathways for their progression.
The Volunteer Development Worker will be a dynamic and confident people person, able to sensitively train and support volunteers throughout their journey with The Pavillion, as well as being able to recruit new volunteers and new volunteering opportunities.
The aim is:
- To develop and inspire young people
- To promote volunteering, attainment and progression opportunities for young people
- To recognise and celebrate young people’s achievements and contributions as volunteers
- Create pathways for young people to progress and experience new opportunities that help foster and develop their life skills
The Outcomes are:
- Increased volunteering activities in a community setting
- Increase leadership and mentoring within a community setting
Job Role:
We are seeking to appoint a Volunteer development worker for our Progressions programme. The Volunteer development worker will be able to train and support volunteers throughout their journey at The Pavillion, as well as being able to find, recruit and induct new volunteers as the charity continues to expand. The volunteer development worker will also seek volunteering opportunities outwith The Pavillion for volunteers wishing to expand their skill set.
The volunteer development worker will recruit and train volunteers and provide ongoing support, supervision and training. They will raise awareness and promote volunteering opportunities within The Pavillion and partner agencies.
We are recruiting for a Locality Manager to lead our service provision across the city of Edinburgh and the East.
In Edinburgh this is directly managing Our Visiting Home Service in the Northwest and Southwest of the city as well as overseeing the management of three supported accommodation programmes in the Broomhouse and Pilton areas. The Locality Manager will directly line manager a Service Manager in the city.
Right There is a charity working to prevent people becoming homeless and separated from their loved ones.
We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.
Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.
Main duties and responsibilities include:
- Directly manage delivery of the Edinburgh and East service and be service located in the city(potentially from Leith in the first instance)
- Lead service delivery in line with Right There’s aims, values and strategic objectives
- Lead your portfolio with emphasis on best practice, qualitative based outcomes and robust operational controls
- Ensure robust person-centred planning is at the heart of delivery with maintained and accurate support plans recording SMART outcomes.
- Responsibility for service development and excellence leading on the collation and implementation of annual review and improvement programme.
- Take ownership for growth of services under responsibility
- Investigate new opportunities allied to and/or supporting existing service provision
- Support leadership and senior management colleagues develop new service proposals and tenders of new and existing activity.
- Lead the Edinburgh and East delivery teams with a clear focus on delivery performance and outcome attainment
- Lead the teams to deliver great “customer” service and a People First Approach
- Work in partnership with Right There colleagues; promote clear and singular communication
- Embrace a positive working culture working collaboratively, promoting inclusiveness, cooperation, trust and open exchange of ideas to fulfil Right There’s strategic aims supporting line managers and delivery staff to do likewise.
- Accountable for service specific data collection, analysis and regular agreed reporting
- Deliver on service performance, using KPI data to support decision making and planning for current programmes.
- Responsible for upholding the Scottish Social Services Council (SSSC) Codes of Practice and Health and Social Care Standards within your programme.
- Lead the Edinburgh and East services in partnership with key commissioners involved in service review and reporting.
- Take the lead in service delivery matters as they apply to the Care Inspectorate, building positive working relations with respective Inspectorate staff.
- Responsible for compiling and managing the approved annual budgets
- Ensure services operate within financial parameters and targets
What we expect from you
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We need you to be qualified to SVQ Level 3 in Social Services and Healthcare (previously Health and Social Care), SCQF Level 7 or HNC in Social Services. We also need you to be qualified in, or willing to work towards SVQ Level 4 Social Services and Healthcare and SVQ Level 4 in Management, or SCQF equivalent.
We’re looking for someone that has experience of managing a service, with the ability to lead and take ownership and accountability for the programmes. We also need you to have knowledge and experience of working to Care Inspectorate standards as well as having experience of building, leading and managing a team.
What you can expect from us
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Head of Operations-Services.
- Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm with one-hour unpaid. Variations to these hours must be agreed with your line manager.
- Your usual place of work will be 26 Leith Walk, Edinburgh, EH6 5AA
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
- Life Insurance from day one
- Option to purchase and sell annual leave.
- Cycle to work scheme.
- Ongoing learning and development
- Wellness programmes
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 31 years supporting 4,500 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and intensive family support.
This role will support the CEO, Deputy CEO & Operations Leader and wider Leadership Team (LT) by leading on administrative, clerical and finance support including HR & Payroll administration, Salesforce CRM updates/reports, office enquiries, board/LT administration and operations assistance where required.
We are looking for someone who has experience in office management and administration, with strong interpersonal skills to manage internal and external relationships effectively and appropriately. You will be proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Outlook) and have an understanding of HR requirements, including relevant policies and procedures, and Health and Safety. Experience using CRM systems and accounting packages such as Xero would also be desirable.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
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