Top job! Fundraising Campaigns Manager
- Full time
- £39,087 – £41,987
- Edinburgh
- Closing 18th August 2021
- Advertised from 5th August 2021
Role
Do you feel positively proud of your profession when you see an outstanding fundraising campaign which is transformative for the charity and those it serves? Are you raring to lead colleagues to create and deliver those transformative campaigns now, today, every day?
If so, then we need you to join our award winning team at Children’s Hospices Across Scotland (CHAS)!
This temporary maternity-cover position in the Fundraising Campaigns Manager role is pivotal in the development and ongoing management of innovative and transformative fundraising marketing campaigns. We need a dynamic and focused individual with marketing and fundraising experience who can motivate, drive ambitious targets, lead a small team and secure engagement from across the entire organisation.
You will have experience in direct marketing including digital media, social media and be an excellent communicator. You’ll have a proven track record in leading in the delivery of multi-channel campaigns and be able to demonstrate your direct impact on the success of these campaigns. Most importantly, you’ll be creative, willing to learn, curious, and the phrase “that’s the way we’ve always done it” doesn’t feature in your vocabulary.
Working primarily with the Head of Supporter Engagement but supporting the entire fundraising and communications directorate, the focus on this post will be to lead fundraising campaign strategies that maximise the lifetime value of our supporters.
Key responsibilities
- Develop and manage all aspects of fully integrated, multi-channel campaigns with optimum return on investment, deploying tactics from across the entire marketing mix. Maintain excellent communication with all stakeholders and parties contributing to the campaign.
- Be the lead contact with key agencies retained to support the delivery of campaigns, managing profitable, high performing supplier relationships.
- Work with and support the Head of Supporter Engagement to lead in the creation and delivery of innovative donor acquisition and donor retention programmes, to grow individual giving income.
- Work closely with fundraising and Communications colleagues, the Supporter Care Manager and CRM Database Marketing Manager to devise and coordinate communication plans around all campaigns, taking a story-telling approach to powerfully communicate CHAS’ work, and the direct impact donors can have with their support.
- Demonstrate care, kindness and empathy in your approach to storytelling, working closely with CHAS families to tell the real stories of their experience of caring for, or having cared for, a dying child.
- Lead a programme of campaign evaluation ensuring results for all fundraising campaigns are analysed, produce evaluation reports and make recommendations on improvements. Report regularly to stakeholders at all levels across the organisation, including to the board of trustees where required.
- Take a data-driven decision making approach to all campaigns and in the continued development and understanding of CHAS key supporter audiences.
- Work closely with colleagues in our comms team to refine and develop CHAS key messages internally and externally.
About you
If you are passionate about making a difference for children and families who need us the most and understand the need to Keep the Joy Alive, even in the face of death then please do apply. We would love you to join our amazing fundraising team to grow and build on our award-winning campaigns, in this exciting and extremely rewarding role.
This role will be a fast-paced, exciting role for someone who enjoys a challenge. No two days are the same and the joy of launching a campaign which engages and inspires people to donate (often for the first time) to help dying children and their families is immeasurable. We are looking for the ideal candidate to have strong experience in leading integrated marketing campaigns, with strong digital marketing experience and outstanding copywriting skills, so they can hit the ground running:
- Excellent level of communication and presentation skills, being able to tell the story of CHAS in an engaging and inspiring way
- Creativity and a sense of fun in their approach to their work
- Ability to use initiative and ‘think outside the box’ to help develop and deliver new income and donor development opportunities
- Meticulous approach to planning and excellent attention to detail
- Ability to collaborate and engage with internal and external stakeholders in a way which encourages them to participate in CHAS campaigns and communications
- A willingness to learn and to embrace innovative channels and ways of working
- Knowledge and understanding of the marketing mix and demonstrable experience of working on income generation campaigns
- Experience with Google Analytics, Data Studio Dashboard and / or other data visualisation tools as well as experience with email automation
- Experience working in the charity sector is not essential. We are looking for someone who has the passion, drive and skills to take CHAS’ campaigns to the next level.
Application notes
To find out more about the role and to be part of the future of CHAS, please visit our CHAS Careers website and complete our online application form.
Please note that we are unable to accept CV’s.
This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.For an informal chat about the position, please contact Peter Macfarlane, Head of Supporter Engagement at petermacfarlane@chas.org.uk to arrange a chat.
For any queries regarding the recruitment process, please contact our HR Team by emailing careers@chas.org.uk.
CRM Process Analyst and Implementation Lead
- Full time
- £37,870 – £40,501
- Glasgow or Edinburgh with some remote working (Hybrid)
- Closing 3rd April 2024
Introduction
Are you someone who genuinely wants to make a difference? Are you motivated by transformational change? Have you experience in improving processes and creating successful business systems? If so, we want to hear from you!
This is a vital and exciting role that will allow the award winning fundraising team at Children’s Hospices Across Scotland (CHAS) to rethink and change how we use the CRM and the associated processes as we look ahead to the next decade of fundraising.
This multi-disciplinary role will work as part of a small team providing specialist technical expertise to manage the CRM development. You will be responsible for reviewing all existing CRM process to ensure they are appropriate for the new system as well as managing the implementation of integrations with the CRM and third party applications.
Key responsibilities
- Lead the analysis and development of existing processes to support the growth ambitions of CHAS and align with the move to an updated version of our current CRM.
- Research, propose and develop changes to policies, services and processes
- Train and support colleagues in the move to our updated CRM
- As a process improvement expert you have freedom to act to address issues identified without reference to line manager working within change control and risk management mechanisms
About you
You will have knowledge of fundraising CRMs and experience in process analysis and change. You will be an excellent project manager and communicator with a proven track record in managing system integration projects.
- Experience in implementation as a functional lead, CRM and fundraising systems or equivalent
- Demonstrable experience of process analysis, process improvement and resolving complex issues
- Highly effective team working skills, with an ability to collaborate with others and develop strong and effective working relationships across an organisation
- Excellent communicator with a friendly manner
- Meticulous approach to planning and excellent attention to detail
- Accountable for self, actions and decisions
Top job! Director of Nursing and Family Support
- Full time
- Circa £98,000
- Any CHAS site (On site)
- Closing 14th April 2024
This job doesn’t come up often. In fact, we’ve never advertised it before. Due to an internal move, we are looking for someone really special to be the CHAS Director of Nursing and Family Support.
In Scotland, three children a week die from a life-shortening condition. CHAS provides unwavering care for children who may die young, and their whole families. Our team includes nurses, doctors, AHPs, chaplains, social workers and a wide range of family support specialists. They work across two children’s hospices, in community settings across the country, and in hospitals alongside NHS staff.
Reporting to the Chief Executive and working hand-in-glove with the Medical Director, you will deliver exceptional care for children and families. You will lead a team of 160 nurses and family support staff working across all parts of Scotland and in multiple settings.
Nursing plays a key role in our care, with nurse specialists involved in delivery, education, advanced practice and organisational leadership. You will inspire our nursing and family support teams to deliver exceptional care in hospice, home and hospital settings. You will work closely and collaboratively with NHS partners, to arrange seamless care.
You will envisage new ways of delivering care and lead teams through change as we implement our 2024-2028 Strategic Plan. You will inspire people behind our vision of delivering excellent care every day.
You will be an experienced nurse leader, confident at working in a multi-agency way. The majority of staff in our multi-disciplinary team are nurses, so you will need to have significant experience of leading nurses and healthcare professionals. You will be professionally registered but don’t need to be a children’s nurse.
We would be keen to hear from candidates with the following skills and experience:
- Detailed understanding of nursing and /or family support alongside significant senior nurse leadership experience
- Experienced in a strategic leadership role, working at or close to board level.
- A track record delivering a high quality of care and championing change in line with a strategic plan, supporting colleagues to think broadly about continuous improvement.
- Strong core management and leadership skills including communication, collaboration, strategic thinking, innovation, planning, mobilisation, reporting, commercial awareness, people and finance management.
We are open to hearing from people from a range of backgrounds. You may be working at or near board level in the NHS, health and social care partnership, or operating at nurse director level in a children’s or adult’s hospice.
The role can be based at any of CHAS’s main sites, with frequent travel to others.
The salary is expected to be c. £98,000, depending on experience, and will be attractive to nurses working at very senior roles in the NHS and other organisations. A higher salary may be provided to exceptional candidates who are already working beyond this level. Membership of the NHS Scotland or Local Government Pension Scheme is provided.
We expect this role to attract interest from Scotland, the UK and internationally so relocation expenses are available.
Interviews will be held on 26th April 2024.
This post is subject to a Disclosure Scotland PVG Check.
Communications and Supporter Care Administrator
- Full time
- £22,000 – £23,700
- Edinburgh (Hybrid)
- Closing 8th April 2024
Prostate Scotland, Scotland’s prostate disease charity is looking for an enthusiastic Communications and Supporter Care Administrator to help us in our communications, supporter care and fundraising. Prostate Scotland is a busy active charity working across Scotland to inform, support and advance on prostate cancer and disease. You will play an important role in helping to look after our supporters and fundraisers, assisting with our communications and sending out merchandise to people supporting the charity.
This role will involve:
•Providing support to and administering local level giving and liaising with fundraisers in taking forward activities in aid of Prostate Scotland
•Supporting active fundraisers throughout their fundraising journey
•Administering donations and assisting with communications to supporters
•Helping on the development of fundraising and marketing materials and plans to promote Prostate Scotland’s work
•Ensuring that we have up-to-date information on our Customer Relationship Management System.
•Developing, sourcing, managing and dispatching stocks of branded fundraising merchandise and sending these out to our supporters
•Assisting with the co-ordination and development of communications activity with supporters and service users as part of communications and supporter care team
•Assisting with writing content for social media and website.
Your good people skills will assist us in working with local fundraisers and supporters to help develop fundraising for Prostate Scotland in communities and in events across the Scotland. You will also have the opportunity to attend and represent Prostate Scotland at local fundraising and supporter external events.
This new post will play an important role in supporting the charity’s communications and fundraising by providing support to and administering local level giving and donations and fundraising events and liaising with fundraisers in taking forward activities in aid of prostate Scotland. The role also will involve helping administer donations and assisting with communications with supporters, along with helping on the development of fundraising materials and plans to promote Prostate Scotland’s work.
Good administrative, IT and digital skills will be important. Prior knowledge of prostate cancer and disease is not required (though helpful) and training about this will be provided.
Occasional travel in Scotland will be required. Management of the post will be from the charity’s Communications and Supporter Care Manager. The post is available on a two-year contract.
We have an exciting opening in our Fundraising team for a Community and Events Fundraiser.
You will be responsible for coordinating events and community activities and maximising the income generated from those events as well as by those organised by supporters, volunteers and organisations.
You will support the fundraising team to inspire, develop and co-ordinate increased involvement from supporters, managing new and existing relationships with volunteers, donors, organisations and partners.
Responsible for but not limited to:
- Lead our flagship events with a proactive approach to ensure their success.
- Developing a community and events fundraising plan that will achieve agreed income targets in line with the overall fundraising strategy, review and update this on an ongoing basis.
- Play a leading role in growing event fundraising through externally organised challenge events, established Leuchie organised events and to develop proposals for new events which have the potential to grow and develop.
- Lead and cultivate in growing community fundraising activity and income through supporter-led fundraising, local groups and organisations.
- Leading on the design and distribution of events promotional communications, media and materials, and collaborate with colleagues to co-ordinate these within the parameters of overall Leuchie communication plans.
About you:
Qualifications
- Educated to SCQF level 6 in English and Mathematics, or through equivalent work experience.
- Driving licence or the ability to travel independently to fundraising events.
Knowledge and Experience
- Proven experience of generating income through community and event planning including organisation and delivery.
- Experience of successfully recruiting participants, supporters, and/or volunteers for events and fundraising activities.
- Experience of growing external financial support through excellent stewardship.
- Knowledge of the community, including externally organised events which have the potential to generate income, and local organisations and companies which offer potential funding sources.
Skills
- Ability to use Microsoft Office and fundraising databases.
- Excellent verbal and written communication and interpersonal skills, including public speaking.
- Ability to manage a busy and varied workload.
- Ability and experience in developing and implementing promotional plans.
Personal characteristics / attributes
- Demonstrates positive, professional, caring attitude and understanding of guest needs.
- Commitment to Leuchie’s vision and core values.
- Resilient.
- Ability to work unsupervised and to use initiative.
- Accountable, delivering high quality standards and service for Leuchie on a day-to-day basis.
- Flexible approach and attitude to tasks.
- Demonstrate a can-do attitude with excellent problem-solving skills.
About us:
Leuchie is a national respite charity which provides transformational holidays for people living with neurological conditions such as MS, MND, stroke and Parkinson's. We also help carers and families have a break from caring responsibilities themselves. We believe the benefits of a holiday at Leuchie House should go beyond the walls of Leuchie.
We provide over 300 breaks a year at Leuchie House which tells us that a lot of people have unimaginably difficult lives and the number of people facing these challenges is growing.
Leuchie has been at the forefront of health and care for 60 years. Today we are delivering transformational breaks in a highly regulated environment, through our in-house neuro-experienced team of nurses, physiotherapists, occupational therapists, technology experts and carers. We are unique in the way we blend short breaks and services, and our care provision is recognised as exemplary by our regulator and guests.
Leuchie is a national respite charity which provides transformational holidays for people living with neurological conditions such as MS, MND, stroke and Parkinson's. We also help carers and families have a break from their caring responsibilities.
Community and Events fundraising is a key element of Leuchie’s fundraising portfolio. You will be joining as the charity launches its strategic vision for the future with an ambitious fundraising strategy to match.
Benefits:
Enormously rewarding work in a very special environment
Excellent salary from £30,000 (pro rata for part-time)
Enhanced 7 weeks/35 days annual leave (pro rata for part-time)
Company pension scheme
Non-contributory Life Assurance scheme
Benefits including Cycle to Work scheme, store card discount scheme, free parking, meals and refreshments provided
Employee Assistance Programme
Great working environment and team
Leuchie are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief or marriage and civil partnerships.
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