We are looking for a Care Service Manager to work in our existing service in Govan, Glasgow. You must have a proven track record of supporting adults with learning disabilities and physical disabilities, to manage our service where we support 4 adults.

Person Specification

• Relevant health or social care qualification SVQ Level 4 in Care/Management or be willing to work towards achieving these qualifications. Share will fund the SVQ as you work towards this.
• Excellent written, verbal communication and IT skills including the ability to listen attentively to others.
• Ability to collaborate and work professionally with service users, families, and involved professionals/agencies to provide a service which maximises outcomes for service users.
• Experience of supervising and supporting staff and deploying staff resources efficiently to meet the needs of the service.
• Knowledge and skills to ensure the safe management and administration of medication
• Ability to assess risk with service users/staff and devise support and risk management plans.
• Relevant management experience at Service Manager level or, someone with drive and ambition who might be in a depute position seeking to advance their prospects would be an advantage, however, not essential.

Company Overview

Share Scotland is the Care Sector’s best kept secret. This is your opportunity to join an innovative, family-led organisation. Working as part of a dynamic and supportive team, you will be an enthusiastic person who can bring their own unique skills, interests and ideas to the role of Service Manager.

For almost 33 years, Share Scotland has worked with adults with complex disabilities to provide individually tailored care, supporting our service users to actively pursue their chosen lifestyle within their own home and local community.

Employee Benefits

• Access to fully funded SVQ training after initial assessment period
• Generous 32 days annual leave, rising incrementally after 5 years to a limit of 42 days
• 4% employer contributory pension (above minimum legally required)
• Private Healthcare
• Employee discount programme
• Electric Car scheme
• Cycle Scheme
• Parent led organisation
• Supportive and Friendly Teams
• Investors in people (Silver) employer
• Regularly awarded 6 stars from the Care Inspectorate
• Death in service insurance (2 x annual salary)
• Critical illness insurance (lump sum payment if diagnosed with certain critical illnesses)
• The successful candidate will be subject to a PVG check and registration with SSSC must be made within 3 months of employment commencing.

*Subject to gaining qualifications and length of service

Share is actively working to promote equal opportunities for all

The successful candidate will play a senior and supervisory role in the operation of our Esmond Street Service: a 22 place supported living project for older people with learning disability and/or complex needs. The successful applicant will have experience of support planning and review systems, and will be in a position to work on a shift-rota basis. She/he will have experience in a supported living setting, the ability to work on their own initiative, and have a positive, empowering and flexible approach to the support of people with learning disabilities. The post requires the successful candidate to be involved in the supervision and development of the staff team; including training, developing systems, mentoring and auditing. She/he should also possess an appropriate qualification, or be willing and able to achieve this within an agreed timescale.

About The Role

Enable Works is the largest employability and Equity, Diversity and Inclusion (EDI) service in Scotland, specialising in disability and health. We are committed to fostering inclusive and diverse workplaces and our mission is to partner with large employers to create environments that value and harness the unique contributions of every individual.

Your role as Inclusive Business Lead will be to support our EDI team, by establishing and nurturing relationships with large employers across the UK. As the Inclusive Business Lead, you will promote the importance of EDI, specifically focusing on disability inclusion. Your primary goal will be to drive the sale of our expert services, including consultancy and bespoke training solutions.

Main duties and responsibilities

Build and Maintain Relationships:

• Establish and nurture strong relationships with key decision-makers in large organisations.
• Understand the specific needs and challenges of each client and tailor solutions accordingly.

Promote EDI and Disability Inclusion:

• Advocate for the importance of Equity, Diversity, and Inclusion, with a specific emphasis on disability inclusion.
• Present compelling business cases for integrating inclusive practices in the workplace.

Sales and Consultative Selling

• Drive the sale of our expert services, including consultancy and bespoke training solutions.
• Conduct needs assessments and propose tailored solutions that align with clients' objectives.

Collaboration and Communication

• Collaborate with internal teams to ensure the delivery of high-quality services that meet client expectations.
• Communicate effectively with clients to provide updates, address concerns, and ensure overall satisfaction.

Market Research and Analysis

• Stay informed about industry trends, best practices and advancements in EDI and disability inclusion.
• Provide insights and recommendations to enhance our services based on market demands.

You will be accountable for:

• Meeting performance expectations and income targets
• Keeping accurate and up-to-date records
• Managing your time efficiently
• Maintaining client data systems
• Recording and gathering project information in line with your work plan and timescales
• Handling and storing information in line with Enable Works GDPR and data protection policy
• Reporting accurately on all activity as requested

Contribution to strategy

• Staying up to date with developments in the field of EDI and identifying opportunities
• Having a positive and flexible response to change
• Collaboratively working across the team on departmental delivery
• Taking part in our regular staff get togethers and sharing your experiences, challenges and successes

About You

• Skills you will bring
• We really need you to have these
• Ability to build relationships with employers, promote our EDI service and drive sales.
• Strong networking skills with the ability to connect with professionals in the field of Equity, Diversity, and Inclusion.
• Ability to manage your own workload and prioritise as needed
• Ability to meet and exceed targets
• Confident communicator
• Strong attention to detail
• Professional presentation and personality
• IT literacy
• A natural, professional relationship builder
• A full driving licence

Why

Our Equality, Diversity and Inclusion team supports employers to build inclusive practise into every area of their business and feel more confident in hiring disabled employees and supporting them in the workplace.

Employers will buy into into the concept of EDI, but first they need to buy into you. A skilled relationship builder, your clear communication and confidence in the subject area will instil trust on the part of the employer, giving them the confidence to invest in what you are selling.

Our culture is autonomous so that means we will trust you to develop relationships with employers, prioritising those with the potential to generate the most return. You will be required to travel to meet employers at the time/place that works for them and their business, so we need you to manage your workload and your time well.

We would love it if you had these

• Previous experience in a sales or business development role.
• Experience of building employer relationships.
• Basic data analysis skills to interpret and communicate relevant insights related to EDI and disability inclusion.
• Any relevant certifications or completed courses in EDI, disability inclusion, or related fields would be a bonus.
• Understanding of barriers people with disabilities face when looking for work and when in employment.
• Experience working in a performance focussed team
• Understanding of relevant policy and legislation

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

• Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
• Employee Assistance Programme
• Cycle to Work Scheme*
• Season Ticket Loans*

Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

*Terms and Conditions Apply

Columcille offers creative activities in a community setting for adults with learning disabilities, autism and mental health needs. Activities include gardening, cooking, pottery, crafts, printing, drama, music, dancing, and joinery. Our approach values the uniqueness and gifts of each person and supports people to develop their creative skills and do meaningful work and activities in a friendly and warm social environment. Columcille is founded on the ideas of social therapy which originate in the thinking of Rudolf Steiner.

The café at Columcille is used by individuals who attend the centre and staff and is the social heart of the building providing morning and afternoon tea breaks, and a cooked lunch each day. The post holder will share responsibility for running the café at Columcille, supporting a small group of adults with learning disabilities to prepare lunch and tea breaks. The post holder will work closely with the other workshop co-leader who works Thursday and Friday, in planning and coordinating the smooth running of the café including record keeping, food and equipment ordering, stock control. Maintaining a high standard of food hygiene and cleaning routines is an important part of the role.

We are looking for someone with experience of supporting adults with learning disabilities, knowledge and experience of meal preparation and menu planning, and an interest in working for an organisation working from the ideas of social therapy and social pedagogy.