- Advertised from 19th July 2021
- Fixed term - until July 2022 ( maternity leave cover)
Role
Community Justice Scotland are looking to recruit an Administration Officer to cover a maternity leave. This is a key role is providing support to the wider team and will require someone who is good at building relationships and has strong communication skills.
Application notes
More information on the role and how to apply can be found in ourapplication pack.
Closing Date – 3 August 2021 at 5:00 pm
Interviews – to be held on Thursday 12 and Friday 13 August 2021
Downloads
The Health Agency is a community led organisation that aims to address local health inequalities that lead to issues around health and wellbeing. We were established in 1999 and have been making a positive impact on the lives of local residents for 25 years.
As Receptionist you will be the first point of contact, providing a friendly and professional service to all callers and visitors. In addition, you will assist in a variety of administrative duties to support the smooth and efficient operation of The Health Agency.
Benefits of working with us include:
- 35 days pro rata Annual Leave, including Bank holidays.
- Auto-enrolment into Nest pension scheme – 3% contribution
- Cycle to Work scheme.
You should have experience and a working knowledge of reception duties including Microsoft Office packages. Knowledge of Salesforce would be beneficial.
At times you will be dealing with multiple callers and visitors therefore you must be able to adapt your communication style and use your own initiative to problem solve. You must also appreciate the need to respect the confidentiality of individuals and their information. This is a desk share vacancy. You must be able to commit to the days and working hours required.
The successful candidate will be required to apply for a Basic Disclosure check from Disclosure Scotland. The Health Agency will cover the cost of the application.
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About Us
Our aim is to find routes out of homelessness and into independent living for the people we support every day. Alongside our services, we have two social enterprises, that provide vital income for our charity as well as volunteering and training opportunities for people using our services and the wider community.
About The Job
This is a key role in the organisation supporting the Chief Executive and Leadership Team (LT) to execute and deliver the strategy. You will be a highly visible and pivotal member of the team arranging support and access to the LT and the Board of Directors. You will report to the Director of HR and Corporate Services, supporting the CEO and others with a range of diverse tasks and activities.
All Four Square employees must complete a Basic Disclosure and provide evidence of the outcome when received from Disclosure Scotland.
Main Responsibilities
- Proactive management of CEO and Leadership Team (LT) diaries. While acting as first point of contact for those seeking the CEO, diverting requests as appropriate.
- Provide proactive support to board members including recruitment, induction, SharePoint and events.
- Organises meetings including drafting papers for meeting and minute taking.
- Manage key governance documentation and KPI information.
- Other tasks as required to ensure overall administrative responsibilities of Four Square are met.
Employee Benefits
- 35 days holiday including public holidays.
- Pension with People’s Pension (employees 3%; employers 5%).
- Casual dress code.
- On-site parking.
- Access to Organisational Development Programme.
- Access to advice and support through our Employee Assistance Programme.
- 15% staff discount plus free delivery for items purchased in Edinburgh Furniture Initiative.
- 20% staff discount at Four Square Park Cafe *excluding alcohol.
- Access to exclusive deals and discounts through our HR platform.
- Access to a staff support fund to help with unexpected one-off costs.
- Involvement in Four Square’s strategy planning.
Required Qualifications and Skills
- Able to demonstrate recent experience of providing administrative support to senior stakeholders in a fast-paced environment.
- Ability to multi-task and prioritise with an everchanging workload.
- Ability to proactively provide support in challenging situations to resolve issues.
- Strong communication skills, both written and verbal;
- Ability to build relationships at all levels across the organisation and with external stakeholders.
- Highly organised with strong attention to detail.
- Advanced skills in MS Office Packages; and remote meeting technology.
- Able to be mainly office based to ensure collaboration with stakeholders and a consistent presence in the organisation.
Top job! Head of Ceremonies
- Full time or Part time
- £29,393 – £36,742
- Home based role with travel across Scotland (Remote)
- Closing 30th April 2024
We are seeking a dynamic and experienced individual to join Humanist Society Scotland as our Head of Ceremonies.
This is an exciting and unique opportunity to be involved in far-reaching wedding, funeral and naming services across the entire country. Over one million people in Scotland attend a humanist ceremony every year and this role holder has a unique opportunity to shape how these services are delivered across a wide range of communities the length and breadth of Scotland.
As the Head of Ceremonies, you will play a pivotal role in overseeing all aspects of our ceremonies department, ensuring seamless operations, maintaining high standards, and fostering relationships with both internal and external stakeholders.
We are especially interested in hearing from someone who has experience in strategic development of marketing and promoting services.
As a highly motivated self-directed individual you will manage a network of over 140 celebrants and line manage two support staff. We are seeking someone with considerable people management skills and a strong knowledge of marketing and promotion to direct and ensure delivery of growing the current demand and market share for our services.
In order to avoid conflict of interest and as this role has key management responsibilities in overseeing the delivery of all of our ceremony services this role holder cannot also hold a position as a celebrant. Individuals who are interested in becoming a celebrant can register their interest here instead.
Responsibilities:
• Oversee Day-to-Day Operations:
- Provide guidance and support to the ceremonies support team, including line management of two staff.
- Maintaining strong relationships with key contractors such as our celebrant trainers, emergency out of hours support and celebrant area officers.
• Budget Management:
- Ensure good oversight and planning of related budgets including delegating responsibilities to members of team where appropriate
• Promotional Plan:
- Developing and implementing business plans for sustainable growth, based on sound research and analysis of the competitive markets and future opportunities and then creating and implementing strategies to grow the business.
- Utilise various marketing channels and techniques to reach target audiences effectively.
New Celebrant Recruitment:
- Oversee recruitment and training provision for new celebrants working closely with our trainers.
- Working with our celebrant network to develop meaningful mentoring relationships for new celebrants.
- Ensure feedback from trainees helps further develop and improve our training.
Continuing Professional Development (CPD) Coordination:
- Coordinate ongoing CPD opportunities for celebrants, including organising gatherings and training sessions to enhance their skills and knowledge.
Reviews Oversight:
- Oversee and coordinate professional reviews of ceremonies.
Complaints Management:
- Address and resolve complaints from clients in a timely and professional manner.
Relationships with External Stakeholders:
- Cultivate and maintain strong relationships with external stakeholders, including funeral directors, wedding venues and other relevant partners.
- Collaborate with external partners to expand our celebrant network and reach new audiences.
- Sharing best practices and learning from professional networks of other humanist leaders and groups.
Person Specification:
- Proven experience in a leadership role, preferably within service delivery. This could be in the public, private or third sector.
- Previous professional success in creating a meaningful promotional and marketing strategy to help increase market share.
- Ability to proactively anticipate emerging trends and threats and apply business intelligence to react in response.
- Strong organisational and project management skills, with the ability to multitask and prioritise effectively.
- Sound people management skills including the ability to handle delicate issues such as bereavement, complaints and conflict resolution.
- Strong customer service experience both internal stakeholder facing and external public facing.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
- Demonstrated proficiency in budget management.
- Independent work ethic with ability to self motivate and direct including ability to work on own initiative and prioritise workload.
- Ability to maintain confidentiality, and an understanding of GDPR principles.
- Has strong experience of ensuring that decisions are data-driven and evidence led.
- Is a committed team player and is used to collaborative working throughout the organisation.
- Good knowledge of humanist principles and practices.
- Professional experience of the wedding or funeral industries would be desirable but not essential.
Join our team and contribute to creating meaningful and memorable ceremonies that celebrate life and humanist values. If you're passionate about making a difference and thrive in a dynamic environment, we want to hear from you!
Casework Officer
- Full time
- £26,904 – £28,467
- Based in Edinburgh (Haymarket (Hybrid)
- Closing 24th April 2024
We protect and promote the human rights of people with mental illness, learning disabilities, dementia and related conditions.
We have two varied and interesting roles as Casework Officers for the right candidates to join our team on a full-time basis.
The role involves undertaking a range of administrative activities which will contribute to the fulfilment of the Commission’s duty to monitor the operation of the Mental Health (Care and Treatment) (Scotland) Act 2003.
You should have two passes at higher grade and five passes at standard grade or equivalent qualifications, including English and a numerate subject (or relevant work experience/qualification in Administration).
The role also requires proficient IT skills, with Microsoft Office packages, database input and management.
Telephone enquiry/call handling experience and a customer focused approach are essential along with the ability to communicate effectively.
You should also have proven administrative experience and experience of working under pressure and to deadlines, with excellent organisational skills and attention to detail.
The success of the role relies on team working so the ability to work as part of a team and with limited supervision is critical.
As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment to learning and development and access to an Employee Assistance Programme and comprehensive staff benefits.
We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.
At the Commission we champion diversity, inclusion and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.
Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.
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