Advice and Information Services Manager

  • Part time
  • £34,004 – £41,561 pro-rata
  • Edinburgh or Glasgow (currently home based)
  • Closing 13th August 2021

  • Advertised from 16th July 2021
  • £24,289 – £29,686 per annum for 25 hours per week.


Responsible for the management, day-to-day running, and adequate resourcing of OPFS national information and advice service.

The Scotland-wide advice and information service for single parents provides the:

  • OPFS Advice Service for single parents and practitioners seeking advice via our Helpline, Webchat, advice@, ‘Ask a Question’ and Facebook.
  • OPFS Advice Information on-line content about advice issues that matter to single parents.
  • OPFS Advice Training service which delivers online and in-person training courses for practitioners working with single parents.

Main Duties Include:

  • The effective running of OPFS multi-channel advice service, web-based advice information for single parent families, and training for practitioners on issues affecting single parents.
  • Leading on funding applications for the service, working with, and supported by, OPFS Business Development team, managing budgets and reporting back to funders.
  • Leading, developing and supporting the A&I team members.
  • Ensuring effective deployment of the Advice and Information CRM system.
  • Recording the experiences of single parents, analysing these to identify trends and patterns to inform OPFS’ policy and influencing work.
  • Representing the work of OPFS to external agencies and developing new areas of work.

Application notes

To apply please visit our website

Closing Date: Friday 13th August 2021 at 5pm