Case Worker with Welfare Rights Experience for Anne McLaughlin MP
- Full time
- £21,530 – £25,450
- Glasgow
- Closing 17th September 2021
- Advertised from 30th August 2021
- 40 hours per week
- 10% employer’s pension contribution.
Role
Anne McLaughlin MP is currently recruiting for a permanent fulltime case worker with recent professional experience of supporting people through claims to the DWP/Social Security Scotland. This would particularly suit someone who has experience of this work through working in third sector organisations such as advice centres, housing associations or other charities.
Points to note for applicants
- It is unlikely that someone whose only experience of this work is through working for an elected rep will have gained enough experience but if they can demonstrate why their level of experience matches someone from a welfare rights background they will be considered.
- The role will also involve working across the whole range of cases that come into an MP’s office so it will not only be welfare rights related work.
The job is based in Anne’s constituency office in Springburn, though staff are currently working from home due to Covid. This will not be a working from home role when it is safe to return to the office so please keep this in mind before applying if you are not living within commuting distance of Glasgow.
Anne understands the barriers that can hold people back from applying for a position like this and so welcomes applications from those who might not feel they come from a traditional background but who can demonstrate that they have developed these skills through other experience. However demonstrable experience of welfare rights work and the social security system are key requirements for this role.
Key responsibilities:
- Respond to routine correspondence and enquiries from constituents
- Gather relevant information to assist with resolving cases
- Deal with large numbers of standard queries as well as assisting on more complex cases from members of the public by phone, email, social media or face to face
- Log all cases, monitor progress and ensure all identified actions are taken
- Ensure that each case is dealt with promptly, sensitively, confidentially and accurately
- Ensure records are kept and information managed in line with data protection legislation
- Suggest issues affecting constituents for focused work eg a month long campaign across the constituency to make people aware of their entitlement to Pension Credit
- Advise, support and occasionally represent constituents appealing decisions
- Keep up to date with welfare rights issues and legislation
- Assist at MP advice surgeries and other meetings and follow up as appropriate
- Critically analyse patterns of enquiries and articulate the findings in reports and communication with the MP and other staff members
- Attend training and keep up-to-date with matters affecting constituents
- Attend and participate in meetings as appropriate including taking notes to share with colleagues
- Provide general administrative support as required
- Assist and support in project work as required
Applicants should have the following experience:
- Good current working knowledge of the UK and Scottish Government social security systems
- Experience of assisting people to claim social security payments
- Experience of supporting people to appeal decisions
- Computer literate, very well organised and a good planner
- Able to learn new systems quickly
- Excellent communication skills
- Good analysis and summarising skills
- Able to work collaboratively and supportively with colleagues
- Able to demonstrate general administrative skills
- Good time management
- Able to work in a fast-paced environment
- Show initiative
- Knowledge of current affairs
- Attention to detail
The case worker will be expected to ensure that work carried out in Anne’s name reflects her ethos, i.e. to work with respect and compassion, to use their influence to fight for people’s rights and to take a holistic approach to supporting people.
This role is for 40 hours per week and is based in Glasgow though possibly with travel to Westminster on occasion. Also occasional evening and weekend work may be required but generally hours will be within normal day time working hours, Monday to Friday.
The salary will be in accordance with IPSA Pay Scales commensurate with experience and will be between £21530 - £25450. You will also benefit from a 10% employer’s pension contribution.
The successful candidate will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO).
Application notes
- Send a covering letter (not more than two pages of A4) that convinces Anne that you can do the things that are crucial to this role. Also include your CV (not more than two pages of A4) and attach these to the email.
- If you have already sent your CV prior to this, please do so again with the covering letter.
- Deadline for applications is 1pm on Friday 17th September 2021.
- Interviews will be held via Zoom. Candidates called for interview may be asked to complete a piece of work prior to the interview and/or on the day. Candidates may be asked to take part in a second interview.
Email your application to margaret.young@parliament.uk putting Case Worker Application in the subject line.
Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?
Who are we?
Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.
As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.
You can find out more about us at deafaction.org.
About you
We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.
We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.
The ideal candidates will be fully committed to our values, which can be found on our website.
The role
You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.
You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.
Due to the nature of this role, its essential that you can drive and have access to a car.
*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.
You will be asked:
• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).
• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.
• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.
• To assess any new service users for the service and match them with staffs.
• To be involved in recruitment for new staff for the service.
• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.
• To assist service users with personal care tasks where appropriate.
• To be involved, as appropriate, with all household tasks, maximising service users’ participation.
• To record the day-to-day finances (where relevant) and household budgets of service users.
• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.
• To ensure the health, safety and security of individuals and their environment.
What is on offer? What do we offer?
• Occupational pension scheme with employer contributions of 6%.
• 32 days leave pro rata (including bank holidays) pro rata for part time.
• 24/7 access to an Employee Assistance Programme provided by Health Assured.
• In-house Mental Health First Aiders.
• Access to the Cycle to Work Scheme and IT Voucher Scheme.
• Ongoing support for learning and development through our PDR process
• Death in service benefit
Scottish Women’s Rights Centre Administrator
- Part time
- £26,400 pro-rata
- Glasgow (On site)
- Closing 29th April 2024
The Scottish Women’s Rights Centre is a unique collaborative project between Rape Crisis Scotland (RCS), JustRight Scotland and the University of Strathclyde Law Clinic offering legal and advocacy services to women survivors of gender based violence in Scotland. RCS seeks to recruit an Administration and Communications Worker for the Scottish Women’s Rights Centre project.
This post is funded until 31st March 2025 in the first instance.
We are committed to a diverse and inclusive workplace and especially welcome applications from women of colour and those under-represented in the workforce.
If you’re looking for the next step on your career in social care, you’ve just discovered it.
In Dundee, Capability Scotland has a Community Enabling service (Care at Home), Housing Support service and a Day Support service at City Quay through which we support our customers with day to day tasks and to achieve their outcomes.
About the Role
We are looking to recruit a Team Leader who will support our Service Manager in managing our teams and lead the way with this new opportunity. You will ensure that our people continue to receive the exceptional, person-centred support we provide. The role will require you to have vision and confidence to nurture service growth.
We are looking for someone who is keen to implement innovation while maintaining a positive environment and service. This role is ideal for someone who wants to put their values a vision into practice. If you think you fit the bill - we want to hear from you.
As part of our commitment to equal pay - the salary offered is set and advertised in every advert. Terms and conditions are agreed collectively and are not individually negotiated.
Working with Capability Scotland brings you lots of benefits:
- Competitive salary of £29 535.00 per annum
- Fully paid, sector-leading learning and development
- Fully funded SVQ placement – a qualification which is yours for life
- Excellent annual leave of 32 days per year, increasing with service
- Generous and enhanced pension schemes and family benefits
- As a member of our autoenrollment pension scheme, £10,000 provided in the case of Death in Service
- Flexible working is available
- Access to shopping discounts through the Perks At Work scheme
- Access to Cycle to Work Scheme
- Free 24/7 employee assistance programme
- Free PVG checks throughout your career.
Participation Worker (11882)
- Part time
- £24,500 pro-rata
- West Dunbartonshire (On site)
- Closing 26th April 2024
Vulnerable children in the UK need your help
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.
Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
We believe in really listening to our infants, children, young people and families. We believe in those views being at the heart of how we make big decisions about plans, about services and about direction. If we understand and respond to people's experiences – the good and the bad – this will lead us to better, smarter, kinder ways of being – and create better opportunities for everyone.
We have an amazing opportunity for a Participation Worker who'll work closely with our experienced Engagement Coordinator to build relationships with a wide range of people, supporting them to share their views and experiences in a way that is flexible, creative and feels safe.
You'll work with children, young people and their families to establish a policy that can be used consistently across services in West Dunbartonshire about fair remuneration, exploring the most valued way we can recognise their expertise and contribution. The Participation team will reach as many of our children, young people and families as possible, consulting on a range of issues around The Promise.
The other aspect of their role will be how this information is then blended with the quantitative data we have – how the stories this person has gathered are conveyed to staff at all levels, making sure the experiences behind the stats are understood.
We're looking for a bright and friendly individual with a passion for listening to, empowering and raising the voices of children, young people and their families. Experience engaging and working with children, young people and families in creative and meaningful ways is desirable but full training and coaching will also be provided and we welcome applications from individuals with lived experience of social care.
How you'll help to create brighter futures
Some key responsibilities of the role will be;
- Experience or interest in youth work/community development/participation.
- An understanding of The Promise and what is means for Scotland's children and young people.
- Working within the service and other partners to establish ways in which children and young people are able to participate more fully in their own lives.
- Ability to think creatively to promote inclusion and keep participation fun and meaningful.
- Ability to think on your feet to adapt activities and approaches to best suit participants.
Let's talk about you
- Relevant experience of working with children and young people.
- Desire to support and empower others and compassionate of experiences and views of others.
- Basic ICT skills and ability to gather and present evidence effectively.
- Ability to work independently as well as with colleagues and partner organisations.
Benefits:
- A generous annual leave entitlement of 29 days PLUS bank holidays
- Up to 5 more days leave for continuous service plus the option to buy and sell leave.
- Gain professional qualifications with excellent training, and development opportunities.
- Flexible maternity, adoption, and paternity packages.
- A pension with a up to a 7% employer contribution rate. Plus, if you pay in to the pension you will receive life assurance cover.
- Staff discount portal with your favourite brands.
- Blue Light Card eligibility with 15,000 discounts from national retailers.
Good to know
Application Process: There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Contact: If, for any reason, you need support with your application, please contact Laura McCarthy at Laura.McCarthy2@actionforchildren.org.uk. We'll be happy to give you any support you require.
Talent Pool: We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Don't meet every single requirement?
If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
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