Do you want to make a positive difference to people’s lives? Come and join Wheatley Homes East as a Relief Retirement Property Manager.

About the role

Wheatley Homes East, a subsidiary of Wheatley Group, has a number of Relief Retirement Property Manager positions available for experienced and caring professionals..

At Wheatley, we are committed to building great homes, transforming neighbourhoods and helping customers get the most out of life.

As a Relief Retirement Property Manager, you will be responsible for the safety and security of the retirement property as well as passing on any concerns about the wellbeing of tenants to their housing officer.

At the heart of this you will become a familiar and trusted face in our communities, providing a comprehensive, high-quality housing management service to customers. Wheatley Group is Scotland's leading housing, care and property-management group and one of the UK's best-accredited organisations. Owning or managing over 93,700 homes, Wheatley delivers award-winning services to over 210,000 people across 19 local authorities in Scotland.

Our subsidiaries are united by a common commitment to excellence in all they do and a joint mission in 'Making Homes and Lives Better' for the people they work for and the communities in which they live.

Who are we looking for

The successful candidate(s) will be able to work on their own initiative and able to respond to a crisis situation in a calm and practical manner.

An enthusiastic and caring professional who can work, adapt and thrive in a fast-paced organisation that is constantly changing.

Passionate about delivering excellent customer service and able to work collaboratively with customers and partner agencies to support the continued development of our communities.

At least two years’ experience in managing a retirement or similar scheme with a qualification in Housing at SVQ2 level or equivalent, or willing to work towards this qualification.

Excellent interpersonal skills with knowledge of services for the elderly and able to clearly demonstrate awareness and commitment to the ethos of retirement housing.

An elementary food hygiene certificate is essential for the role.

Good written and verbal communication and IT skills are essential to enable a consistent approach within the team.

In the role, you will support the delivery of our five-year strategy. Digital inclusion will be a big priority, and you will work with customers to ensure they are able to embrace digital technology and access the online services available to them.

The role will involve covering staff annual leave and sickness leave in our retirement properties across Edinburgh between Monday to Friday, 9am – 1pm.

This post is subject to a Basic Disclosure check.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

Join our team at Partick Housing Association Are you passionate about making a difference in people's lives? Do you thrive in a dynamic environment where every day brings new opportunities? If so, we have an exciting and rewarding opportunity for you.

Located in Glasgow’s vibrant West End, Partick Housing Association (PHA) is a financially sound business with a strong reputation. As one of Scotland’s top-performing housing associations, we are dedicated to providing homes, creating vibrant communities and supporting our customers.

We are seeking a motivated and compassionate Housing Assistant, you will play a critical role in ensuring the seamless operation and delivery of housing services to over 1,800 customers. Your responsibilities will be diverse, including estate and tenancy management, housing allocations, maximising rental income, arrears recovery, and handling customer inquiries.

What We’re Looking For:

• Team Player: Experience working collaboratively within a customer service environment
• Excellent Communication Skills: Your ability to connect with others will contribute to our continued growth
• ICT Skills: Excellent technology skills to excel in this role.
• Education and Experience: SVQ level 3 or relevant experience in the housing sector.

Why Join Us? We believe that great people drive our success. As part of our team, you’ll benefit from:

• Great Employee benefits: we offer fair terms and conditions including 40 days holiday.
• Service Excellence: At PHA, we are committed to delivering exceptional service and continuously improving our practices.
• Innovation: We actively seek new ways to meet local housing needs and create value for our community.

Join us at Partick Housing Association and be part of a dynamic organisation that makes a real difference. Together, we’ll shape the future of housing and positively impact lives.

Govan Housing Association is a community focused Registered Social Landlord based in Govan, Glasgow. The Association itself possesses a rich history and one of development and innovation. Founded in 1971, the Association was the first community based housing provider, leading the way for social housing provision in Scotland. After over 40 years of operating in the housing sector, the Association now manages approximately 1,600 socially rented properties and over 600 factored properties as well as taking an active role in the regeneration of the area and continuing to improve the quality of life of residents.

Govan HELP is a well- established charity who support families with children in the Govan area of Glasgow.

Govan Help are a charity which exists to build the resilience, confidence and self-worth of children and their families through provision of a range of early intervention services. These equip families with the skills and resources needed to make positive changes to their lives, and resolve issues in the home before they reach crisis-point. Moreover, Govan Help work closely with local schools to help children excel in work and play. Services consist of:

• Family Support
• Play Therapy
• Training & Volunteering
• Adult Counselling
• The Govan Pantry

Each year, Govan Help support over 600 families from Govan and the surrounding communities, assisting service users with a wide range of needs. Their network of schools, nurseries and other local partners allow Govan Help to create the best package of support for individual families.

Following a successful joint funding bid, Govan Housing Association and Govan Help are delighted to have received grant funding from Advice UK in order to strengthen their partnership by delivering advice in accessible settings to the local community.

The funding allows both organisations to recruit for two experienced Money Advisers to assist in the delivery of advice in relation to Welfare Benefits, Money & Debt and Energy Advice across the community.

The Govan Housing Group’s Money Advice Service has achieved successful accreditation of the Scottish National Standards for Information & Advice Providers (SNSIAP) at the highest levels of Type III in Welfare Benefits and Type II in Money & Debt. The successful candidate will play a pivotal role in maintaining, adhering and developing the standards and processes currently in place in order to continue to deliver a high-quality advice service to our customers.

As Money Adviser, you will assist in delivering a first-class service to customers in relation to all welfare benefit and debt related issues. The successful candidate will be experienced in welfare benefits including Social Security for Scotland and have experience of providing Money and Debt advice, including formal debt relief options as well as being able to provide basic energy advice.

In return, we offer an excellent and competitive salary and benefits package including a defined contribution pension incorporating a death in service payment; 40 days combined annual leave/ public holidays; flexible working; health cash plan as well as generous training and development opportunities. We also offer a supportive and working environment where hard work is recognised.

We are a caring and compassionate team of 9 and, have a vacancy due to retirement, Supporting people living in the city of Perth and North Perthshire.

Assisting people who have been classed as homeless who may have been living in

temporary accommodation, sofa surfing, or fleeing abuse - the list is endless.

We provide 1:1 person-centred support to help people to sustain their tenancy. Getting to know the person, building trusting relationships, leading by example, and looking after ourselves and each other too.

Welcoming people with a wide range of skills and experiences – including those who have lived through life experiences.

We are flexible, humourous, and have a ‘can do’ spirit. Walking alongside people to help build their confidence and give them the tools so they can do this on their own.

Job Purpose

The role of a Floating Housing Support Worker (FHSW) will be to provide positive, practical, and emotional support to people who use our service, focusing on goals, promoting choices, and encouraging personal responsibility.

Multi-agency work, by building and maintaining effective professional relationships with a range of external partners we can ensure support for the people is tailored to their needs and their voices are heard.

People who use our services are often excluded from many other places and are often quite hard to reach, so a can-do attitude is essential. So our team are experts in building positive relationships with people who understandably find it difficult to trust others, demonstrating perseverance and resilience.

You will be responsible for maintaining your own caseload and service records. You will ensure that the service you provide is delivered in line with the Scottish Social Services Council’s Codes of Practice for Social Services

Any other duties directed by your Service Leader

Key Responsibilities

Warmth and Regard

• Treating people with kindness, dignity and respect
• Act with compassion and discretion.
• Recognises and values everyone (equality and Diversity).

Inclusion and Participation

• Builds local partnerships to understand the needs of each service locality
• To provide quality services to people through effective planning, monitoring,
• and reviews.
• Participating in organizational initiatives and opportunities to engage with
• colleagues and services across Simon Community Scotland
• Embracing technology in delivering your role.

Personalized and Creative

• Working with people to plan support that is person-centred and responsive to
• their needs and wishes being creative in your approach.
• Have a can-do attitude, to find solutions that are a good fit for someone, irrespective of who they are or the problem they have.
• Be intuitive, so when someone isn’t at their best, quickly recognize there’s probably something else going on and find ways to respond with care.
• Being adaptable and flexible, as things can change quickly.

Partnership and Collaboration

• Working and building a positive relationship and working in partnership with other
• providers.
• Deliver evidence-based outcomes for people.
• Demonstrates and promotes resilience

Leadership and Learning

• To act as an advocate, or facilitate advocacy, where appropriate by acting on behalf of
• people who use the service
• Ensure your practice complies with all SCS policies & procedures, with particular
• reference to HR, health & safety, equalities & diversity and confidentiality
• Maintaining SSSC registration and PVG membership
• Keep abreast of developments within the field and undertake relevant training and learning development as necessary and sharing with others.

Person Specification

Training and Qualifications:

Essential:

• SVQ 3 social care or willingness to work towards
• SSSC Registered or willing to become so

Desirable:

• Trauma-informed practice
• Assist/MHFA/SafeTalk trained

Experience:

Essential:

• Being creative in working alongside people.

Desirable:

• The lived experience of homelessness
• Experience working with a range of agencies as a team
• Networking and connecting skills

Knowledge and Skills:

Essential:

• Understanding of the issues faced by people who use services
• Understanding of regulatory requirements including SCSWIS, SSSC, HSCS
• Good digital skills or desire to learn

Desirable:

• Knowledge and understanding of homelessness, addictions, and mental health
• Evidence of good communication skills, written, verbal and digital

Personal:

Essential:

• Able to lead by example.
• A team player.
• A desire to learn and to develop innovative practice
• Flexible, responsive