Do you want to join a committed and supporting team in raising awareness and changing things for the better for everyone with Down’s syndrome right across Scotland?

We are looking for an individual to run FriendZ Space, our popular, online programme for adults with Down’s syndrome, The ideal candidate would have experience in planning sessions, facilitating groups (in person and online) for young people and adults with learning disabilities.

An exciting opportunity has become available to join Families Outside as our Communications Officer. If you are passionate about making a difference for families impacted by imprisonment and working to tackle and reduce stigma, we want to hear from you!

Staff Benefits

• 25 flexible leave days plus 10 public holidays
• 4% matched contribution workplace pension scheme
• Hybrid & flexible working
• Employee Assistance Programme (Health Assured)
• Cycle to Work Scheme
• Laptop and mobile phone for all staff

The Role

Joining a welcoming and friendly team, you will be working in a diverse and varied role, where no two days will look exactly the same. You’ll be involved in creating content for our social media channels, engaging with press, collaborating with teams across the organisation, developing resources, supporting our fundraising, working with families to bring their voice to the forefront of our communications, and more!

This is an exciting opportunity to take on a role that is vital to helping raise awareness of our service and the support we provide. Our communications are an integral part of Families Outside, and it is our goal for all families impacted by imprisonment in Scotland to know about our organisation.

About You

We are looking for someone who can work independently as well as part of a team, is organised, is confident using all social media platforms, and has an interest in helping vulnerable or marginalised groups.

We are looking for individuals who:

• Have excellent communication skills.
• Can effectively manage their own workload.
• Can collaborate with different teams to produce new ideas and opportunities.
• Can use a range of digital platforms and tools.
• Can demonstrate a strong understanding and commitment to our organisational mission and values.

About Us

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.

Muirhouse Housing Association, located in North Edinburgh, is seeking a passionate, enthusiastic and highly organised team player who is committed to providing excellent frontline services and making a positive contribution to the lives of those living within our communities.

While Edinburgh is one of the fastest growing and most prosperous populations in Scotland, it also experiences significant inequality. Muirhouse Housing Association are passionate about supporting our tenants and have a community focus on developing and creating positive partnerships with others in North Edinburgh.

As a Customer Services Assistant, you will play a key role in providing outstanding customer services to our tenants and wider community. You will work within a small staff team committed to providing the best possible services to those living within Muirhouse. As one of the main points of contact with the association you will be an integral part of helping build and maintain the positive relationships we have with our customers.

You should be able to demonstrate:

• Excellent administrative skills
• Excellent interpersonal, listening and communication skills with an understanding and empathetic nature
• Outstanding customer care skills and customer focused approach to service delivery
• A self-motivated, enthusiastic and flexible attitude to tasks
• Ability to engage effectively with customers, tenants, colleagues and external stakeholders
• Ability to achieve excellent performance results
• A positive and approachable attitude which meets the values of Muirhouse Housing Association

In return, we offer excellent terms and conditions of service, and are committed to supporting and developing our staff.

Organised, motivated and a confident communicator, you’ll be responsible for driving income and building relationships throughout the agricultural community in Scotland to help ensure we have the funds needed to deliver our services.

We welcome applications from a variety of backgrounds including (but not limited to) account management, marketing, fundraising, event management or sales.

From supporter stewardship to event planning – no week will be the same. You will be joining a hardworking team dedicated to driving the charity forward and making a difference.

We are looking for an engaging, passionate and pro-active person who can think on their feet and take initiative.

Along with great copy writing and social media skills, you will also have excellent admin and organisational skills. You will be experienced at developing relationships and can manage a busy and varied workload.

The role requires some weekend and evening working, and requires on occasion to work outside the scope of the role to assist with delivering the strategic objectives of the charity.

The Purpose of the role is to:

1. Support the development and implementation of fundraising operations to maximise fundraising income and improve efficiency across all income streams.

2. Engage with key stakeholders to raise awareness of the charity and the services provided to support income generation.

3. Provide assistance to the wider team in terms of administration, analysis, digital, financial, events.

We offer

• Hands-on experience and ongoing support and guidance from our Head of Fundraising
• Time in lieu for any agreed overtime you do
• Flexible location (where possible)
• An opportunity like no other to work in an excellent team for an exceptional Scottish charity