This vacancy has now closed

Mid-Level Service Designer

  • Full time or Part time
  • up to £40,500
  • Remote
  • Closing 28th July 2021

  • Advertised from 25th June 2021
  • Salary depending on experience and qualifications up to £40.5k pro-rata. Hours: Flexible: 4 days per week (28 hours), or full time (35 hours per week) will be considered. Permanent.
  • 30 days Annual holiday (pro rata), Pension Scheme


Do you feel passionately about improving the life chances of children, young people and families? Are you committed to integrating Design with evidence-informed social research and systems thinking?

Dartington Service Design Lab is an internationally respected research and design charity focussed on using evidence and design in innovative ways to help those working with children and young people have a greater impact. As an organisation, we have more than 50 years of experience working across the public and voluntary sectors.

We are boosting our staff with a number of new positions including a Mid-level Service Designer. The successful candidate may be based in England or Scotland and will enjoy a varied and independent role spanning public system reform, service design and place-based collective impact efforts related to services for children and families. The role involves integrating Design approaches with evidence-informed social science and research approaches and systems thinking methods.

The work is rarely routine. We are often experimenting and trying to innovate with those who we work with. We value empathy, collaboration and community participation, with a focus on using evidence for social good.

We need a Mid-level Service Designer who is able to quickly add value and integrate into our team. We are seeking a Designer with at least 3-5 years’ experience, this may be directly in service design or spanning service delivery and project management, ideally within the social sector, and with experience using evidence and research processes. Key responsibilities are included in the job description document.

As a team, we operate remotely across the UK with regular project-related travel when it is safe to do so. Over the past 4 years we have successfully been using online and video communication tools to deliver our work. Our staff tend to work from home or, when appropriate, together in local co-working spaces, and normally, every quarter we meet as a whole team in our beautiful Devon office.

We strive for diversity in our team. If we’re going to design impactful services for children and families, we need to ensure our team is inclusive. Dartington encourages applications from all backgrounds and are committed to having a team that is made up of diverse skills, experiences, including lived experience, and abilities

Location: remotely from home in England/Scotland, occasionally co-working spaces, with business travel subject to current safety restrictions.

The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.

Start date: Ideally September/October 202

Application notes

To apply go to:

Application timetable:

Wed 28 July 2021 at 23.59 Close

w/c 2 August 2021 Shortlisting

w/c 30 August 2021 Interviews

w/c 6 September 2021 Final selection