Are you a marketing maven with a knack for audience engagement? We're seeking a dynamic individual to lead our marketing efforts and enhance our connection with diverse audiences. Reporting to the Director, you'll have the opportunity to shape our marketing strategy and make a tangible impact on our organisation's growth. Plus, you'll spearhead the marketing and communications for the upcoming Glasgow Doors Open Days Festival—an exciting opportunity to showcase Glasgow's architectural and cultural heritage to the world.

Full job description can be found in the recruitment pack below.

We are recruiting for a Learning Assistant, as part of our Energy through Time STEM archaeology learning project.

Archaeology Scotland is a Scotland-wide educational charity and a voluntary membership organisation which works to secure the archaeological heritage of Scotland for its people through education, promotion and support. We champion widening participation in archaeology and the benefits it can bring for people and communities through our projects and programmes.

We are looking for a focussed and self-motivated individual, who can deliver a range of diverse tasks to join our team. You will be a good communicator with experience in engaging learners and have an interest in working in archaeology and learning.

The Energy through Time project, funded by Scottish Power Foundation, aims to equip children and young people with the skills and knowledge they need to create innovative solutions to energy sustainability, inspired by the past.

Participants in the project will explore 'Energy Through Time' by investigating the historic landscape around Newbattle Abbey College. The project learning team will develop and deliver engaging Archaeology STEM activities for children, challenging skills development programmes for young people, and quality Archaeology STEM resources and CLPL opportunities for educators.

Archaeology Scotland’s policy on equal opportunities Archaeology Scotland is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice. Archaeology Scotland would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact g.macgregor@archaeologyscotland.org.uk

MSPs are employers in their own right. In this vital role, you will become part of a team assisting casework and enquiries from constituents. You’ll work in a dynamic and fast paced environment to provide outstanding service for constituents.

Responsibilities

• Carrying out general office administration and acting as front of office for enquiries when required.
  • Responding to all incoming correspondence while professionally managing each enquiry within agreed timescales.
  • Coordinating, tracking and monitoring the handling of enquiries and ensuring they are dealt with timely and professionally.
  • Drafting written correspondence such as emails, letters and requests for information.
• Supporting with keeping casework up to date and responding to public enquiries.
  • Keeping cases up to date by tracking, logging and recognising when to escalate issues within team.
  • Meeting constituents on a wide range of issues, including those of a sensitive nature and escalating accordingly.
  • Advocating on constituent’s behalf with relevant bodies to resolve matters.
• Reviewing constituent records and documentation in line with casework GDPR requirements.
  • Ensuring casework filing systems, both electronic and manual, are kept up to date in line with GDPR requirements.

About You

Requirements

• Have excellent organisational skills while being flexible in prioritising workloads during busy times.
• Have excellent communications skills, with accurate attention to detail and the ability to work effectively with colleagues.
• Be patient and sensitive while remaining objective and open minded.
• Be comfortable being in a front facing role explaining regulations such as GDPR to the general public.
• Be acutely aware of the role of advocating for those unable to do so for themselves.
• Have a natural interest in helping people with a curiosity to probe for further information where required.
• Have basic IT skills including using Microsoft Outlook and Microsoft Word.

Desirable

• Experience of using a case management system.