This vacancy has now closed

Top job! Head of Services

  • Full time
  • £48,175 – £56,991
  • Can be based in London, Epsom, any other Diabetes UK Office or Home based
  • Closing 30th June 2021

  • Advertised from 16th June 2021
  • £51,293 - £56,991 Based in Wells Lawrence House London or Epsom Office. £48,175 - £53,874 Home-based or based in any other Diabetes UK Office.
  • TP/21/601


We are seeking a Head of Services to lead a diverse portfolio of online and face to face services for people with diabetes.

This includes the UK’s leading diabetes professional and academic conference, a range of events and conferences for people with type 1 diabetes, a community and place based programme, and a new digital product called Know Your Risk. This is a new senior role in the operations directorate and is a member of the services leadership team. You will work across the services team, and provide operational leadership to support and develop the team to offer new impactful digital and face to face services.

This is an exciting time to join Diabetes UK to help shape our offer within our new strategic outcomes framework which is set out in our “A generation to end the harm strategy” 2020-2020, organisational-strategy-2019-digital.pdf(

Role Responsibility

You will be responsible for leading and supporting an experienced and diverse team to evolve and grow our services to improve the lives of people living with diabetes. You will also have responsibility for developing a new range of digital and face to face services too. One of the key parts of the role is to develop our capability in quality assurance, evaluation and impact, as we are passionate about addressing and tackling inequality and ensuring our services make a difference.

The Ideal Candidate

Ideally you will have experience of developing and managing a range of national digital and face to face services in the voluntary sector in a health and care setting. Not only will you be able to evidence your approach to impact and outcome measurement, and how you used this to develop and evolve services, you will also be able to evidence your excellent project management skills too. Comfortable operating strategically and operationally, you will bring new insight and ideas to our digital plans. With a proven record of leading high performing teams and working across an organisation you will share our passion that everyone deserves to live well and longer with diabetes.

Application notes

To find out more about the role and to apply, please visit

Closing date: 30th June 2021

Interviews: Monday 5th and Friday 9th July (we will contact you by phone and email on Friday 2nd July if you have been shortlisted for interview with details of a 5 minute presentation)