Govan Housing Association is a community focused Registered Social Landlord based in Govan, Glasgow. The Association itself possesses a rich history and one of development and innovation. Founded in 1971, the Association was the first community based housing provider, leading the way for social housing provision in Scotland. After over 40 years of operating in the housing sector, the Association now manages approximately 1,600 socially rented properties and over 600 factored properties as well as taking an active role in the regeneration of the area and continuing to improve the quality of life of residents.

Govan HELP is a well- established charity who support families with children in the Govan area of Glasgow.

Govan Help are a charity which exists to build the resilience, confidence and self-worth of children and their families through provision of a range of early intervention services. These equip families with the skills and resources needed to make positive changes to their lives, and resolve issues in the home before they reach crisis-point. Moreover, Govan Help work closely with local schools to help children excel in work and play. Services consist of:

• Family Support
• Play Therapy
• Training & Volunteering
• Adult Counselling
• The Govan Pantry

Each year, Govan Help support over 600 families from Govan and the surrounding communities, assisting service users with a wide range of needs. Their network of schools, nurseries and other local partners allow Govan Help to create the best package of support for individual families.

Following a successful joint funding bid, Govan Housing Association and Govan Help are delighted to have received grant funding from Advice UK in order to strengthen their partnership by delivering advice in accessible settings to the local community.

The funding allows both organisations to recruit for two experienced Money Advisers to assist in the delivery of advice in relation to Welfare Benefits, Money & Debt and Energy Advice across the community.

The Govan Housing Group’s Money Advice Service has achieved successful accreditation of the Scottish National Standards for Information & Advice Providers (SNSIAP) at the highest levels of Type III in Welfare Benefits and Type II in Money & Debt. The successful candidate will play a pivotal role in maintaining, adhering and developing the standards and processes currently in place in order to continue to deliver a high-quality advice service to our customers.

As Money Adviser, you will assist in delivering a first-class service to customers in relation to all welfare benefit and debt related issues. The successful candidate will be experienced in welfare benefits including Social Security for Scotland and have experience of providing Money and Debt advice, including formal debt relief options as well as being able to provide basic energy advice.

In return, we offer an excellent and competitive salary and benefits package including a defined contribution pension incorporating a death in service payment; 40 days combined annual leave/ public holidays; flexible working; health cash plan as well as generous training and development opportunities. We also offer a supportive and working environment where hard work is recognised.

Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.

As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.

You can find out more about us at deafaction.org.

About you

We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.

We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.

You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.

Due to the nature of this role, its essential that you can drive and have access to a car.

*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.

You will be asked:

• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).

• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.

• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.

• To assess any new service users for the service and match them with staffs.

• To be involved in recruitment for new staff for the service.

• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.

• To assist service users with personal care tasks where appropriate.

• To be involved, as appropriate, with all household tasks, maximising service users’ participation.

• To record the day-to-day finances (where relevant) and household budgets of service users.

• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.

• To ensure the health, safety and security of individuals and their environment.

What is on offer? What do we offer?

• Occupational pension scheme with employer contributions of 6%.

• 32 days leave pro rata (including bank holidays) pro rata for part time.

• 24/7 access to an Employee Assistance Programme provided by Health Assured.

• In-house Mental Health First Aiders.

• Access to the Cycle to Work Scheme and IT Voucher Scheme.

• Ongoing support for learning and development through our PDR process

• Death in service benefit

Do you want to make a positive difference to people’s lives? Come and join Wheatley Homes East as a Relief Retirement Property Manager.

About the role

Wheatley Homes East, a subsidiary of Wheatley Group, has a number of Relief Retirement Property Manager positions available for experienced and caring professionals..

At Wheatley, we are committed to building great homes, transforming neighbourhoods and helping customers get the most out of life.

As a Relief Retirement Property Manager, you will be responsible for the safety and security of the retirement property as well as passing on any concerns about the wellbeing of tenants to their housing officer.

At the heart of this you will become a familiar and trusted face in our communities, providing a comprehensive, high-quality housing management service to customers. Wheatley Group is Scotland's leading housing, care and property-management group and one of the UK's best-accredited organisations. Owning or managing over 93,700 homes, Wheatley delivers award-winning services to over 210,000 people across 19 local authorities in Scotland.

Our subsidiaries are united by a common commitment to excellence in all they do and a joint mission in 'Making Homes and Lives Better' for the people they work for and the communities in which they live.

Who are we looking for

The successful candidate(s) will be able to work on their own initiative and able to respond to a crisis situation in a calm and practical manner.

An enthusiastic and caring professional who can work, adapt and thrive in a fast-paced organisation that is constantly changing.

Passionate about delivering excellent customer service and able to work collaboratively with customers and partner agencies to support the continued development of our communities.

At least two years’ experience in managing a retirement or similar scheme with a qualification in Housing at SVQ2 level or equivalent, or willing to work towards this qualification.

Excellent interpersonal skills with knowledge of services for the elderly and able to clearly demonstrate awareness and commitment to the ethos of retirement housing.

An elementary food hygiene certificate is essential for the role.

Good written and verbal communication and IT skills are essential to enable a consistent approach within the team.

In the role, you will support the delivery of our five-year strategy. Digital inclusion will be a big priority, and you will work with customers to ensure they are able to embrace digital technology and access the online services available to them.

The role will involve covering staff annual leave and sickness leave in our retirement properties across Edinburgh between Monday to Friday, 9am – 1pm.

This post is subject to a Basic Disclosure check.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

Context:

Elpis Trust delivers a person centred housing support service to 18 young women who are experiencing homelessness or are care leavers aged between 16-25 years. The supported accommodation is based in the Core service and satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high quality support service which addresses young woman’ identified and assessed needs and reflects the aims of the service to work within relevant organisational and statutory policies, including health and safety, employment and equality laws. This includes adhering to Scottish Social Services Council codes of practice, National Care Standards and contractual requirements. Staffs work closely with the young women to write up support plans and deliver an individually tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.

Job Purpose:

To have specific working responsibility at present for 19 vulnerable young women, 9 living in the Core building and 9 in scatter flats and 1 in Mother & Baby flat in the Ruchill and Maryhill areas of Glasgow.

Key Responsibilities:

• Provide direct support to young women who have experienced homelessness and/or have a variety of complex emotional and mental health needs.
• Provide support to young women in all areas of service.
• Establish a supportive relationship with each young woman, enabling them to maximise their own resources in order to improve their quality of life, and to assist each young woman to be as independent as possible in all aspects of their daily life, in line with their support plans.
• On a daily basis assist and support young women to carry out identified housing support tasks to ensure that they maintain and sustain their accommodation and be flexible and responsive to meet the changing needs of the young women, as well as the housing support service itself.
• Problem solve unexpected and difficult issues that may arise during shift and deal with challenging behaviour when lone working, use own initiative in order to support the young women’s complex issues, and make decisions based on current assessments of risk, following set risk assessments protocols and procedures.
• Resolve complex young women issues, involving discussion with colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are followed.
• Risk assess young woman’s needs and actions and consult with appropriate people such as line manager, social worker, case worker.
• Complete and update all relevant paperwork including housing support plans, risk assessments and case notes for each young woman, complying with National Care Standards, SSSC Codes of Practice, GIRFEC model of outcomes (SHANARRI) to ensure person centred service delivery and to meet service aims.
• Complete regular health and safety welfare checks of the young women, the building environment and equipment, reporting and dealing with any issues raised during these checks.
• Inform line management of any areas of concern or significant change when delivering young women support, to ensure that appropriate risk assessment is undertaken.
• Carry out all duties in compliance with Elpis Trust’s policies and procedures.
• Actively participate in 3 monthly support, supervision and observation.
• Work closely with and with direction from the Duty Manager, to plan and deliver young women’s identified support needs.
• Work co-operatively as part of a team including attending and contributing to team meetings and work in co-operation with other members of the support team, as well as colleagues from other agencies.
• Communicate in a knowledgeable, confident and professional manner with external agencies, including social workers, case work team, commissioning team, carers and relatives of young women. This may include email, telephone calls, letters or face to face meetings.
• Communicate with other team members in a respectful and supportive manner in order to promote positive team work and cohesion.
• Ensure the young women’s views and wishes are central to your work and encourage a high level of young women participation.
• To actively participate in identified training, on-going supervision and performance development.

Note: Duties will be reviewed and modified in line with the exigencies of the service.

Knowledge, education, qualifications, competences and experience:

Essential:

• Membership of the Protecting Vulnerable Groups Scheme
• Able to meet registration requirements with Scottish Social Services Council, Health and Social Care at S.V.Q. level 3, or be willing to achieve qualifications within specified timescale.
• Have an awareness of relevant National Care Standards and their application to work practice.
• Understand and adhere to the Codes of Practice from Scottish Social Services Council.
• Willing to maintain and enhance own knowledge, practice and competency.
• Previous experience working in Social Care.

Desirable:

• Experience of working with vulnerable young women and an understanding of the issues and needs involved