Member & Customer Services Support Officer

  • Full time
  • £23,000 – £25,000
  • Initially home-based. Once restrictions lift, there will be options to work from our offices.
  • Closing 21st June 2021

  • Advertised from 9th June 2021
  • 35 hours per week. We’re happy to talk flexible working.


As Scouts, we believe in empowering young people with skills for life. We encourage our young people to do more, learn more and be more.

We make a big difference. You could too.

We’re looking for an enthusiastic customer services and admin wiz to join our fun and friendly Central Services Team!

This is an exciting role that makes a big difference. You’ll work with the team to be the first point of call for our enquiries, and give excellent administration support to our staff and volunteer teams. You’ll also work with our customers booking at our fantastic Scout Adventures Centres, giving first-class support through the booking journey, and building great lasting relationships.

Initially this work will mostly be carried out virtually and online. As we move through the phases of recovery from the Coronavirus crisis the delivery of this work will adapt.

If you’re friendly and approachable, a real people person, have a great eye for detail, and really know your stuff on admin and customer support, we’d love to hear from you!

Application notes

Find out more on our website:

Closing: 21st June 2021