Community Engagement Manager (CEM)
- Part time
- £32,500 pro-rata
- West Lothian
- Closing 5th July 2021
- Advertised from 17th June 2021
- 50 days over a 3-4 month period from July to October 2021.
Role
We are recruiting a Community Engagement Manager (CEM) to join our project in West Lothian.
Initially, the CEM role will ideally be delivered during July, August and September and into early October 2021
Love to Ride
Love to Ride is the online platform that gets more people riding bikes. With 15 years’ experience in delivering successful behaviour change projects right around the world, we have a solid reputation as a specialist social business creating positive change.As well as encouraging existing riders to ride more often and commute by cycle, we also support people returning to or completely new to cycling. Our year-round programming - Ride365 - gives seasonal campaigns, online activity and social engagements, also providing information, incentives and encouragement to overcome real and perceived barriers. We then monitor, measure and report on the outcomes.
Check out this animation to learn more about how we achieve actual behaviour change
We believe…
We believe that life is much better when we feel happy, healthy, energised and connected to the people and places around us. We believe riding a bike has so many benefits to us individually, to our communities and our world. We know how great it feels to ride and we want more people to experience this feeling too.
Our Mission
Is to create, maintain and deliver the very best online platform and behaviour change programmes in the world, that are proven to get more people riding bikes more often. The rest will follow.
Background to the CEM roles
Community Engagement Managers work in a single UK location to promote and support our flagship year-round programme – Ride 365. This includes Cycle September (previously the National Cycle Challenge), the centrepiece of our annual programme in the UK, as well as Winter Wheelers in December, Ride it Out in March, and Bike Month in June. Each regional project is supported by a local, regional or transport authority client, with funding from central Government departments such as DfT, Public Health or other sources.
Cycle September is a fun, free competition between workplaces and individuals to see which can encourage the most employees and people living or working in the target area to cycle. The organisations and departments that earn the most points for riding and encouraging will win. There are 7 size categories to level the playing field and incentives and rewards for individuals who play an important role in making the programme successful. Points are heavily weighted towards encouragement because we’re all about getting more people on bikes.
The Scope of the CEM roles
The purpose of this role role is to successfully deliver the Ride 365 and Cycle September programme, by encouraging organisations, communities and individuals to take part. An aim of this role is to enable ‘new-riders’ or ‘non-riders’ to participate and for this group to be around 20% of all participants. The focus will be on working with existing riders to encourage new or inexperienced riders to participate. A bonus payment will be linked directly to a performance ‘stretch target’ and included within your agreement as a contractor.
The primary roles and responsibilities of the CEM are to:
- Encourage organisations to register and participate. This will involve: contacting workplaces by phone, email and in-person (with both warm and cold leads); giving presentations; meeting with relevant staff & selling in the concept of Love to Ride; supporting media activity; distributing marketing materials to bike shops & co-promoters, on cycle paths & on parked bicycles; promotion at local events etc.
- Act as a central liaison for stakeholders and project partners, developing and maintaining effective working relationships and providing regular progress reports.
- Contact and engage local partner organisations and encourage them to promote the Challenge externally to their local networks.
- Source and manage locally sponsored incentives and prizes.
- Identify suitable ‘Champions’ within participating organisations, develop effective working relations with them and provide on-going support so that they can promote Love to Ride internally and succeed at getting a high number of colleagues participating in the programme.
- Deliver registration packs to Champions and them to enable internal promotions at their workplace.
- Provide excellent customer service to all participants and workplace Champions.
- Distribute prizes to winning individuals and organisations.
- Carry out monitoring activities to help evaluate the programme, e.g. collection of individual and group case studies.
- Carry out any other duties defined by the Love to Ride Project Manager that may be necessary to further the aims of the programme.
- Work alongside the client teams, to deliver a highly effective programme of activity, enabling it to become an ongoing and successful programme, promoting positive change.
Person Specification
As the CEM, you will be a friendly people-person who is excellent at building relationships and capable of representing Love to Ride in a professional manner. An enthusiastic, quality-driven self-starter, you will also have a can-do attitude and a structured approach to your work. The ideal candidate will have the following skills and experience:
- Excellent interpersonal and communication skills
- Strong organisational skills, with a target-orientated approach
- Dedicated ‘make it happen’ attitude
- Effective at developing and maintaining relationships at all levels
- Confident to work independently
- Knowledge of the region, community and business sector
- A high degree of IT literacy and demonstrated use of online applications and tools
- Ability to communicate and collaborate effectively with people in a wide range of workplace settings, from large public services and corporates to SMEs and local businesses and communities and other local groups and stakeholders
Reporting and working locations
As CEM you will report to the designated Project Manager at Love to Ride. However, the role is best facilitated from an appropriate regional base, such as the client offices or cycling hub for example. This is dependent on the recruited individual(s), availability of desk space and evolving guidance under the ongoing C19 pandemic. Home office and/or remote office working will be required, so this role will suit someone who generally has a flexible approach to their working environment.
Remuneration
This position is a fixed-term contract for an independent contractor working a minimum of 50 days over a 3-4 month period from July to October 2021. Some projects may also secure extra funding for more LPM days after this initial delivery period, as our engagement and support work is ongoing.
The contractor rate is £125 per 7.5 hour day worked, so in this case 50 days = £6,250 + bonus. The package is the pay equivalent of a £32,500 pro-rata salary. The bonus of up to £1000 will be made available based on achieving or part achieving specific targets around engagement levels and within the programme delivery timeframe.
In Summary
If you think you would be a great match for this Community Engagement Manager role, live locally or within the target region and have what it takes to help us deliver a successful and highly engaging local programme, we look forward to hearing from you soon.
View the live platform here: lovetoride.net/westlothian
Application notes
To apply please visit our website
About the Role: We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and local volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using member insight gathered from local members.
Responsibilities:
At CSSC, we must ensure that our offer, both locally and nationally, provides our members with a great experience and enables them to do the things they love. To help us achieve this, you will:
• Support volunteers in delivering a regional and local programme aligned with CSSC's strategy, mission, vision, and values.
• Use the local member insight to deliver what our members are looking for, as well as introduce them to new opportunities and activities.
• Ensure adherence to operating processes, framework, and legislation.
• Enhance volunteer skills and experiences, celebrate volunteering, and attract new volunteers to CSSC.
• Collaborate with the Regional Chair and volunteers to monitor progress, attend local meetings, and evaluate the delivery of activities and events.
• Foster effective networking and collaboration across the team, champion best practice and seek out new ideas and ways of doing things.
• Attract, recruit, and induct new volunteers to ensure confidence and excellent service provision for our members.
• Ensure key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
About You:
• Effective time and workload management skills.
• Resilient and flexible with the ability to work under pressure.
• Strong relationship-building and management skills.
• Ability to work independently and collaboratively within a team.
• Personal drive and enthusiasm with a positive attitude and a desire to succeed.
• Committed to continuous improvement and innovation.
Key Skills & Experience: Essential
• Minimum of 3 years relevant volunteer management experience.
• Good working knowledge of MS Office including Word, Excel, and Outlook.
• Effective written and verbal communication skills.
• Full UK driving license (travel required).
Desirable
• A relevant degree or professional qualification in volunteer management (not essential but advantageous).
• Experience with building and working with high-performing teams.
• Working knowledge of CRM and digital Event Management Systems.
What We Offer:
• 24 ½ days annual leave + Bank Holidays.
• Free CSSC Membership.
• 90 minutes of wellbeing time per week.
• Flexible working arrangements.
• Excellent company pension schemes.
• Training and Development opportunities.
• Access to Employee Assistance Programme.
About Us:We are a not-for-profit membership organization with over 130,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organization values are Passionate, Progressive, Supportive, and Social.
We’re Hiring! We’re looking for a great community gardener to join our fab, award-winning team at Grow West Fife.
GWF was set up in lockdown 2020 to grow food for anyone in need. Last year our volunteers gave 5000 hours growing fruit and veg, cooked 1000 free meals for people on low incomes or socially isolated, and worked with fabulous local groups like Andy’s Man Club, Fairway Fife and Change Mental Health to make sure everybody’s welcome. Their efforts were rewarded when we won Fife Voluntary Action’s Green Charity of the Year award.
Now we’re looking for an experienced gardener to help us grow more fruit, veg and new friendships at our volunteer-led, socially inclusive, beautiful walled garden overlooking the Forth in Culross.
Our ideal candidate will be a great gardener, passionate about growing and sharing growing skills and knowledge, with good experience of working with community groups and people with different abilities and needs. They’ll be ‘front of house’ with the necessary warmth and people skills to get the kettle on and ensure everyone feels incredibly welcome and comfortable with us. It is, first and foremost, a place of joy.
Hopefully they’ll be able to share that joy on social media to draw in new volunteers and visitors.
It’s a Tuesday to Saturday job and salary will be between £26,000 and £28,000 depending on experience.
We are recruiting for a Locality Manager to lead our service provision across the city of Edinburgh and the East.
In Edinburgh this is directly managing Our Visiting Home Service in the Northwest and Southwest of the city as well as overseeing the management of three supported accommodation programmes in the Broomhouse and Pilton areas. The Locality Manager will directly line manager a Service Manager in the city.
Right There is a charity working to prevent people becoming homeless and separated from their loved ones.
We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.
Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.
Main duties and responsibilities include:
- Directly manage delivery of the Edinburgh and East service and be service located in the city(potentially from Leith in the first instance)
- Lead service delivery in line with Right There’s aims, values and strategic objectives
- Lead your portfolio with emphasis on best practice, qualitative based outcomes and robust operational controls
- Ensure robust person-centred planning is at the heart of delivery with maintained and accurate support plans recording SMART outcomes.
- Responsibility for service development and excellence leading on the collation and implementation of annual review and improvement programme.
- Take ownership for growth of services under responsibility
- Investigate new opportunities allied to and/or supporting existing service provision
- Support leadership and senior management colleagues develop new service proposals and tenders of new and existing activity.
- Lead the Edinburgh and East delivery teams with a clear focus on delivery performance and outcome attainment
- Lead the teams to deliver great “customer” service and a People First Approach
- Work in partnership with Right There colleagues; promote clear and singular communication
- Embrace a positive working culture working collaboratively, promoting inclusiveness, cooperation, trust and open exchange of ideas to fulfil Right There’s strategic aims supporting line managers and delivery staff to do likewise.
- Accountable for service specific data collection, analysis and regular agreed reporting
- Deliver on service performance, using KPI data to support decision making and planning for current programmes.
- Responsible for upholding the Scottish Social Services Council (SSSC) Codes of Practice and Health and Social Care Standards within your programme.
- Lead the Edinburgh and East services in partnership with key commissioners involved in service review and reporting.
- Take the lead in service delivery matters as they apply to the Care Inspectorate, building positive working relations with respective Inspectorate staff.
- Responsible for compiling and managing the approved annual budgets
- Ensure services operate within financial parameters and targets
What we expect from you
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We need you to be qualified to SVQ Level 3 in Social Services and Healthcare (previously Health and Social Care), SCQF Level 7 or HNC in Social Services. We also need you to be qualified in, or willing to work towards SVQ Level 4 Social Services and Healthcare and SVQ Level 4 in Management, or SCQF equivalent.
We’re looking for someone that has experience of managing a service, with the ability to lead and take ownership and accountability for the programmes. We also need you to have knowledge and experience of working to Care Inspectorate standards as well as having experience of building, leading and managing a team.
What you can expect from us
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Head of Operations-Services.
- Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm with one-hour unpaid. Variations to these hours must be agreed with your line manager.
- Your usual place of work will be 26 Leith Walk, Edinburgh, EH6 5AA
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
- Life Insurance from day one
- Option to purchase and sell annual leave.
- Cycle to work scheme.
- Ongoing learning and development
- Wellness programmes
About The Role
Enable Works is the largest employability and Equity, Diversity and Inclusion (EDI) service in Scotland, specialising in disability and health. We are committed to fostering inclusive and diverse workplaces and our mission is to partner with large employers to create environments that value and harness the unique contributions of every individual.
Your role as Inclusive Business Lead will be to support our EDI team, by establishing and nurturing relationships with large employers across the UK. As the Inclusive Business Lead, you will promote the importance of EDI, specifically focusing on disability inclusion. Your primary goal will be to drive the sale of our expert services, including consultancy and bespoke training solutions.
Main duties and responsibilities
Build and Maintain Relationships:
- Establish and nurture strong relationships with key decision-makers in large organisations.
- Understand the specific needs and challenges of each client and tailor solutions accordingly.
Promote EDI and Disability Inclusion:
- Advocate for the importance of Equity, Diversity, and Inclusion, with a specific emphasis on disability inclusion.
- Present compelling business cases for integrating inclusive practices in the workplace.
Sales and Consultative Selling
- Drive the sale of our expert services, including consultancy and bespoke training solutions.
- Conduct needs assessments and propose tailored solutions that align with clients' objectives.
Collaboration and Communication
- Collaborate with internal teams to ensure the delivery of high-quality services that meet client expectations.
- Communicate effectively with clients to provide updates, address concerns, and ensure overall satisfaction.
Market Research and Analysis
- Stay informed about industry trends, best practices and advancements in EDI and disability inclusion.
- Provide insights and recommendations to enhance our services based on market demands.
You will be accountable for:
- Meeting performance expectations and income targets
- Keeping accurate and up-to-date records
- Managing your time efficiently
- Maintaining client data systems
- Recording and gathering project information in line with your work plan and timescales
- Handling and storing information in line with Enable Works GDPR and data protection policy
- Reporting accurately on all activity as requested
Contribution to strategy
- Staying up to date with developments in the field of EDI and identifying opportunities
- Having a positive and flexible response to change
- Collaboratively working across the team on departmental delivery
- Taking part in our regular staff get togethers and sharing your experiences, challenges and successes
About You
- Skills you will bring
- We really need you to have these
- Ability to build relationships with employers, promote our EDI service and drive sales.
- Strong networking skills with the ability to connect with professionals in the field of Equity, Diversity, and Inclusion.
- Ability to manage your own workload and prioritise as needed
- Ability to meet and exceed targets
- Confident communicator
- Strong attention to detail
- Professional presentation and personality
- IT literacy
- A natural, professional relationship builder
- A full driving licence
Why
Our Equality, Diversity and Inclusion team supports employers to build inclusive practise into every area of their business and feel more confident in hiring disabled employees and supporting them in the workplace.
Employers will buy into into the concept of EDI, but first they need to buy into you. A skilled relationship builder, your clear communication and confidence in the subject area will instil trust on the part of the employer, giving them the confidence to invest in what you are selling.
Our culture is autonomous so that means we will trust you to develop relationships with employers, prioritising those with the potential to generate the most return. You will be required to travel to meet employers at the time/place that works for them and their business, so we need you to manage your workload and your time well.
We would love it if you had these
- Previous experience in a sales or business development role.
- Experience of building employer relationships.
- Basic data analysis skills to interpret and communicate relevant insights related to EDI and disability inclusion.
- Any relevant certifications or completed courses in EDI, disability inclusion, or related fields would be a bonus.
- Understanding of barriers people with disabilities face when looking for work and when in employment.
- Experience working in a performance focussed team
- Understanding of relevant policy and legislation
About Us
At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.
We also have an excellent range of staff benefits on offer including but not limited to:
- Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
- Employee Assistance Programme
- Cycle to Work Scheme*
- Season Ticket Loans*
Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.
Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.
*Terms and Conditions Apply
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