This vacancy has now closed

Family Support Worker x 2

  • Full time
  • £22,542 – £27,552
  • OPFS Glasgow Office
  • Closing 18th June 2021

  • Advertised from 3rd June 2021
  • Scale 13-17. 35 hours per week.


Reports to:Glasgow Project Manager

Department: OPFS Glasgow Service

One Parent Families Scotland

One Parent Families Scotland is the leading charity working with single parent families in Scotland. Building on over seventy years of advocacy and service-delivery expertise, OPFS provides expert information, advice, and support for one parent families, along with training activities, employability programmes and flexible childcare. OPFS campaigns with parents to make their voices heard to change the systems, policies and attitudes that disadvantage single parent families. Our vision is of a Scotland in which single parents and their children are valued and treated equally and fairly.

Overall Purpose

The Family Support Worker will be responsible to the Project Manager and will assist and support the development and delivery of the Family Support service through effective engagement in direct work with single parent families. The role will include the provision of family support activities, delivery of parenting and wellbeing training and supporting families to manage their family finances.

Specific Responsibilities Include:

  • Family Support: Deliver a range of 1:1 interventions virtual and face to face for single parent families to improve family wellbeing, and support positive family relationships reducing isolation, increase resilience and improve outcomes for families
  • Group work and training: Design, develop and deliver a range of Peer support, Parenting and Wellbeing Programmes for single parents.
  • Partnership Working: Develop and maintain contacts with agencies and contribute to partnership working to create new opportunities for single parent families.
  • Advice and Information: Provide practical advice and guidance to single parents who are in need of additional support and signpost to internal and external agencies where appropriate
  • Record Keeping and Evaluation: Document comprehensive contacts with parents & and develop monitoring / evaluation frameworks to evaluate the effectiveness of the service ensuring aims and outcomes are being delivered.
  • Reporting, targets, and outcomes: Ensure project outcomes and targets are met in -line with funding application and submit comprehensive reports to the Project Manager on all areas of work you are responsible for.

Corporate Responsibilities Include:

  • A commitment to the work of OPFS and our vision and mission
  • Able to work confidentially in a digital environment, including standard Microsoft office software packages and cloud-based CRM databases
  • To take a flexible approach to work and duties within your range of responsibility and carrying out other duties as directed by Managers.
  • To actively contribute to organisational cohesion, encouraging cross-team working, and a positive problem-solving approach.
  • To work in line with OPFS's values and Code of Conduct
  • To take personal responsibility and ensure compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection
  • To champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
  • To ensure single parent voices and experience informs the design and development of your work where appropriate

Personal Specifications


  1. Qualifications: Qualified to HNC level or equivalent relevant experience.
  2. Single Parents: Awareness of barriers face by single parents and ways of addressing these.
  3. Group Work and Training: Experience of organising and delivering a wide range of group work and training programmes including Parenting and Wellbeing
  4. IT: Competent in word processing, spreadsheets, use of databases, email and online platforms including zoom and MS teams
  5. Initiative: Ability to work independently to an agreed plan of work
  6. Communication Skills: A good standard of written and oral communication and able to compile comprehensive reports for funders.
  7. Organisational Skills: strong organisational skills & team player.
  8. Driving License: A clean driving licence and access to a vehicle


  1. Services for families: Knowledge or experience of services for single parents and their children.
  2. Personal Qualities: friendly & personable manner, flexible approach to duties
  3. Knowledge: Clear understanding of the needs of single parent families and the issues they face.

Terms & Conditions

  1. Period of appointment: The post is funded is funded until March 2022 (with the possibility of extension (dependant on funding.
  2. Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, references, and receipt of a satisfactory disclosure check.
  3. Salary: Points 13 -17 £22542 - £27552
  4. Hours of work: 35 hours per week and flexible to meet the needs of the service
  5. Holidays: Holiday entitlement of 5.6 weeks per annum This will include an additional 5 days per year after 5 years’ service. (This will be pro-rated from your start date in the fifth year of service).
  6. Pension: You will be auto enrolled from your start date. OPFS pays 3% of your salary and you pay a minimum of 7%.
  7. Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
  8. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People status.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Application notes

Closing date: 18th June, 5pm

To find out more and to apply, please visit our website