Case Officer

  • Full time
  • £26,000 – £28,000
  • Home Based (occasional travel, including client home visits)
  • Closing 25th June 2021

  • Advertised from 31st May 2021


RSABI provides financial, practical, and emotional support to people involved in Scottish agriculture. The support is mainly delivered through our national helpline and case work which is undertaken by a team of case officers supported by the Welfare Manager.

RSABI is looking for a new case officer to join their Welfare team. This individual will be responsible for delivering our package of support to new and existing beneficiaries in North-East Scotland. The successful candidate will also be responsible for supporting RSABI’s national helpline which will include making outbound support calls to clients.

Purpose of the role

  • To support clients of the charity in line with the organisations criteria for support
  • To assist with the operation of the RSABI helpline by handling incoming calls, triaging and making outbound support calls
  • Build positive working relationships with key stakeholders and partners that can provide support to RSABI clients

Application notes

Please email your CV and cover letter to

Closing date: Friday 25th June by 5pm