Service Manager
- Full time
- £30,724 – £34,410
- Dumfries & Galloway Service
- Closing 4th June 2021
- Advertised from 12th May 2021
- Ref: 1710
Role
About TPS
TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.
Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.
We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.
We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.
Homelessness work within TPS
TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.
We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.
We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.
We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.
We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.
We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).
Service Model
Service Model - Outreach Housing First
In 2010 TPS invested in the UK’s first Housing First pilot project. This was in response to the clear evidence that there was a small population who were experiencing multiple and enduring support needs and were being failed – and worse, increasingly traumatised – by the homelessness system that is supposed to help them. Since then we have grown our services across multiple local authorities including Consortium partnerships with other agencies. We believe that a home is a human right and that an individual is best placed to deal with the issues that often made them homeless in the first place, in a place they can call home. We believe that Housing First should be the default model for people who are experiencing homelessness and have multiple and enduring support needs. We believe strongly on delivering Housing First with high fidelity to the 7 principles and working towards ensuring we deliver Systems Fidelity within the wider systems that Housing First effects or is affected by. We deliver the Housing First Academy focussed on the Communities of Practice Hub, Training Hub and Housing First Europe Hub. We are also active co-founding members of the Housing First Europe Hub.
About the Service
TPS has been commissioned to develop and implement a Housing First outreach service in the Dumfries area, initially for a period of 2 years. This will be the first time this model has been trialled in the region and we are keen to demonstrate that the Housing First delivery model can be successful in rural parts of the country.
The service manager will work with the Head of Service to explore and influence areas of potential opportunity to further add to TPSs service delivery within housing, homelessness and any other potential areas identified.
Application notes
Top job! Head of Services – North East
- Full time
- £62,286 – £65,169
- North East Services Office with some flexibility (On site)
- Closing 6th May 2024
Turning Point Scotland is a national social care charity who promote evidence based practice. We provide services in Alcohol and Other Drugs, Learning Disabilities, Mental Health, Justice and Homeless/Prevention.
This is a rare and exciting opportunity to join Scotland’s leading social care organisation in a key strategic role.
About the role
As our Head of Services North East, you will provide operational and strategic leadership with overall responsibility for our services across the North East of Scotland. To achieve this, you will build effective partnerships both internally and externally with stakeholders in delivering our Turning Point Scotland Strategic plan. Your role will include:-
- Direct line management and supervision of Service Managers
- Develop and grow relationships with local partners and commissioners in delivering high quality services for the people we support
- Contribute to tendering, retendering and framework opportunities
- Ensure that all operational systems, policies and procedures are fully implemented, and best practice is maintained
- Work in partnership with Director of Operations, Director of Finance, Director of BDI to ensure the sound and efficient financial management of all services
- Audit and manage significant budgets including making tough decisions regarding budget savings, restructuring or reallocating resources
About You
You will have experience of working at senior management level within the Social Care sector, with the ability to demonstrate leadership characteristics of: vision, creativity and innovation, self-leadership, collaborating and inspiring and empowering your management team.
With your Leadership abilities you will provide management and supervision to your Service Managers. Utilising your knowledge and experience of working within the Social Care Sector from either Homelessness, Alcohol & Other Drugs, Learning Disabilities, Justice and Mental Health.
Business Development Manager
- Full time
- £47,000
- Home or office based with occasional travel (Hybrid)
- Closing 3rd May 2024
The Richmond Fellowship Scotland (TRFS) is Scotland’s largest third sector provider of high-quality care and support services. As the Business Development Manager, you will have an integral role focused on expanding our reach and the positive impact that we bring to people’s lives.
We are seeking to appoint a Business Development Manager who shares our values and who will contribute to the overall development and strategic growth of the organisation as a member of the Development Team. It is important to have a working knowledge of the social care and health landscape (including commissioning and funding practices) and direct experience of success in a business development focused role.
You will also lead important organisational initiatives, and will bring the creativity and strategic focus required to develop and grow key programmes and projects.
Excellent communication, analysis, influencing and partnership working are amongst the core attributes that are vital for this post. If you have these, and the other essential skills and experiences detailed in the full Job Description, then we look forward to receiving your application for this exciting and important role!
For an informal and confidential discussion about this role please contact Stephen Plunkett (TRFS Head of Development) at splunkett@trfs.org.uk who will respond during the week beginning 15th April.
Finance Officer
- Full time
- £31,153
- Hybrid remote or office based in Prestonpans (Hybrid)
- Closing 28th April 2024
About the role
ELCAP is a Scottish charity which provides care and support for individuals who live with learning disabilities, physical disabilities and mental health problems.
A vacancy has created a rare opportunity to join our back-office team at an exciting time in our organisation’s development. Reporting to our Business Manager, our Finance Officer will provide a payroll service to 300 staff and be responsible for ensuring invoices are raised and payments made on time.
We are looking for someone who enjoys working in fast paced environment and has excellent attention to detail.
As we embrace a period of change with a new internal system we are delighted to welcome a new colleague to join us.
Job context
The purpose of the post is to work as part of a team to support the effective and efficient management of ELCAP finances.
The post has four areas of responsibility:
- Providing accounts and finance services.
- Providing payroll services.
- Supporting the management of the charity’s human resources.
- Recording and Reporting
This is a permanent post of 35 hours per week operating Monday to Friday.
Essential
- Demonstrated experience in a finance administrative role
- Relevant qualification on finance / book keeping / accounts
- Experience in payroll or willing to undertake training
- Experience in invoicing and purchase ledger
Skills
- Very good interpersonal skills, with the ability to relate well to people from a range of backgrounds and experiences.
- Very good communication skills, in verbal and written forms.
- Ability to work well within a team and work on your own initiative
- Competence in recording and reporting and analysis of data
- Excellent IT skills across the main Microsoft products, ideally with Sage accounts and Sage payroll
- Excellent organisational skills, with the ability to prioritise tasks and work well under pressure in order to meet internal and external deadlines
- Ability to consistently demonstrate the highest levels of personal and professional integrity and accountability, including consistent attention to detail.
- Ability to be resourceful and solutions focused with enthusiasm and a positive outlook.
Experience
- Experience of working in a busy and varied finance post.
- Book keeping experience
- Experience in payroll
- Experience in Purchase ledger, invoicing and reconciliation
- Experience of online business banking platforms
- Experience in data inputting, retention and maintaining database information
- Experienced / willing to keep abreast of legal frameworks that impact on our finance department
Key relationships
- ELCAP Executive Board and Committees
- Chief Executive
- Business Manager
- Registered Manager
- Operational Leads
- Development Workers
- Support Practitioners
- Individuals who receive support
Protecting Vulnerable Groups Scheme
The post requires a degree of contact with children and vulnerable adults. The successful candidate will be required to join the Protecting of Vulnerable Groups (PVG) Scheme. The PVG Scheme is managed and delivered by Disclosure Scotland.
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland West Area, this includes our teams in Ayrshire & Arran; Dumfries; Dunbartonshire; Glasgow & Greater Glasgow; Lanarkshire and Renfrewshire.
Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.
Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.
Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our West Area; and to other locations within Scotland for meetings and training.
Whilst the role can be hybrid, we have recently secured a new office base in Glasgow so there will be a regular requirement to have a routine presence in the office.
Latest news See more
