This vacancy has now closed

Top job! Practice Manager Counselling

  • Full time
  • £42,500
  • Glasgow, Lanarkshire
  • Closing 19th May 2021

  • Advertised from 5th May 2021
  • 37 hrs per week
  • 4991


Giving children and young people the foundations they need to thrive.

Our Glasgow Secondary Schools Counselling Service is looking for a Practice Manager to oversee the operational delivery of our new, exciting high-quality, school based professional counselling service in Glasgow. The service will, through delivery of evidence based programmes and counselling provide effective intervention, management of cases and assessment of needs, ensure safe care and agreed positive outcomes with secondary school children aged 12-18yrs. Our service will cover all secondary schools in Glasgow City Council (30+).

The Practice Manager will oversee, deliver, and manage the service through a team of professional Counsellors and Support Workers providing professional practice and operational/management supervision utilising Action for Children's and other recognised professional standards and procedures to enable the achievement of positive outcomes for children, young people and their families. Ideally your background will include new service delivery at an operational level alongside experience of staff management.

You will make a difference by:

  • Taking responsibility for the delivery of a high-quality services, in accordance with service requirements applying relevant legislation, regulations and Action for Children policies and procedures.
  • Leading and managing a team (including case management supervision) of professional Counsellors and Support Workers also applying advice and guidance and utilising Action for Children's policies and procedures, to provide a responsive, high-quality, customer and outcome-focused service to children, young people, their families and partner agencies.
  • Take responsibility for work auditing, ensuring systems are in place and regularly applied to support service compliance, employee and contract development and the production of regular reports and service developments and improvements based on feedback.
  • Attend meetings with external agencies, representing Action for Children, demonstrating professionalism and our core values, in terms of approach, advice and positioning.

You will need:

  • A recognised qualification in a related field (e.g. Mental Health, Children and Young People, Education, Counselling) and registration with BACP or equivalent body.
  • Experience of working within a multi-agency social care, schools, early years or health environment and applying safeguarding procedures.
  • Experiencing of co-ordinating service delivery.
  • Experience of chairing/attending multi agency and strategic management meetings.
  • Proven ability to manage and supervise professional and support staff.
  • Proven experience of managing HR issues.
  • Demonstrable experience of leading a team to achieve the best outcomes for children, young people, parents, and carers.
  • Knowledge of the impact of Adverse Childhood Experiences, attachment, child development and safeguarding.

The way we work

We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Have a look at our behaviours and values to understand more about the way we work on our careers site.


We want our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, a comprehensive employer-matched pension scheme and a range of deals and discounts on our dedicated benefits portal. Find out more about our exclusive Action for Children benefits on our careers site.

For safe and happy childhoods

At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 387,000 children and families across the UK.

Application notes

Closing date: 19th May 2021.

To apply please visit

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.

Action for Children is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.