Are you a positive, creative and solutions focused individual, with excellent communication skills, and ability to adapt when communicating with different audiences?

Are you used to being able to deliver multiple tasks and projects using own initiative as well as achieving results through collaboration? CrossReach are currently looking to recruit a Business Support and Communications Officer.

This post is to support implementation of the agreed Communication Strategy and assist services when required to adhere to brand guidelines including equality legalities in the content of publications, social media and any other communication platforms. To communicate projects and work undertaken by the business support section to frontline staff and managers where there is organisational learning which might have wider implications for service delivery across all areas.

We are looking for someone with relevant business or communication qualification, 3-5 years’ experience of working within a communication role and experience of using information systems. Microsoft Office, and Creative Design packages and tools

We have three 12 month, fixed term contract opportunities within our Knowledge and Learning team within the Scotland Directorate.

These are exciting opportunities to join our small team as a Knowledge and Learning Officer, working on a variety of projects to provide informed insight on a range of grant-making themes.

As part of our Knowledge and Learning Team here in Scotland, you will work alongside Funding, and Communication and Engagement teams, as well as Knowledge and Learning colleagues across the UK. The role is flexible and varied, responding to the needs of colleagues and stakeholders to lend research or policy expertise, facilitating engagement events and sharing findings and recommendations.

A key aim of this work is to gather and analyse qualitative and quantitative data from our funding programmes and the policy landscape to shape funding decisions and priorities.

You will be able to see the ‘bigger picture’ of our grant-making work and apply creative approaches to identify and embed learning across geographic and thematic areas.

You will have sound critical thinking, thematic analysis and research skills and an ability to convey effective, impactful information for a variety of audiences.

You will be sensitive to ethics in research design and implementation.

As part of the role you will host and facilitate learning events, both in person and online, and therefore you’ll have sound facilitation and networking skills. Occasionally you will have the opportunity to work with grant-holders, external partners and other funders, requiring excellent communication and relationship-building skills.

You will be collaborative in nature and enjoy working proactively and in partnership with colleagues across the fund. An open, supportive and flexible team working approach is necessary.

You will be adept at managing a busy and varied workload.

You will often be responding to short notice requests for information and guidance, while balancing longer term research/report writing and presentation.

You will be curious to explore and test new ideas and ways of working, to ensure our funding reaches those at greatest need. As such an awareness of public policy, Equity, Diversity and Inclusion (EDI), and participation methods would be useful.

Familiarity with digital communication tools would be advantageous.

Interview Date: Week commencing 22nd April in Glasgow

Location: This role is based in our Glasgow office, however we have a flexible, hybrid approach to working. The role will entail occasional travel and potentially overnight stays. Should you have a question on work pattern, please ask.

If you would like an informal conversation about the role specifically, please contact: Lucy McDonald, Head of Knowledge and Learning, lucy.mcdonald@tnlcommunityfund.org.uk

Any questions about the recruitment process, please email: recruitment@tnlcommunityfund.org.uk

Essential criteria

Experience of gathering and sharing evidence to inform learning, including applying qualitative research methods and techniques.

Strong communication and facilitation skills, with experience of holding discussions that enable a range of people to share and discuss ideas.

Excellent report writing skills, and an ability to present information in an engaging and creative way.

A supportive, and responsive, team player with experience of working collaboratively and in partnership to deliver objectives.

Desirable Criteria

An understanding of quantitative research methods, and how they can be used to support qualitative analysis of data.

Familiarity with digital tools that support and enhance how information is captured and conveyed.

Relationship management skills and ability to develop a range of stakeholders and networks to widen the reach of your work.

Knowledge or awareness of the context of the third sector, and key policy and contextual trends which impact communities across Scotland and the UK.

Equity, Diversity and Inclusion

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.

We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)

About Aberlour…

We are a values driven organisation delivering around 50 services across Scotland supporting children, young people and families.

Our development team delivers success. We are growing year on year and are looking for the right person to help us continue our success through funding and developing new services and improving organisational sustainability to enable us to reach even more children and families.

What we are looking for...

In joining our dedicated Business Development Team, you will use your experience and knowledge of developing and coordinating tender responses and funding applications to provide a comprehensive and specialist support to the organisation. You will report directly to our Head of Business Development and work closely with specialists to negotiate their contributions and keep projects to completion deadlines.

You will have written and delivered high quality, successful public tenders, ideally in a social care or equivalent environment and have the ability to present information and ideas engaging a wide range of stakeholders.

What we offer...

As well as a supportive team, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme, life assurance worth 3x salary and a range of deals and discounts across various retailers.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Edinburgh's primary function is to provide a safe and welcoming environment for those experiencing homelessness.

Contract: 9 month fixed term (secondment cover)

Location: Cranston House, 271 Canongate, Edinburgh EH8 8BQ. Please note this is an onsite role.

About the role

We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Edinburgh Skylight Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.