- Advertised from 7th April 2021
- 35 hours per week; Wednesday to Sunday
- 35 days per annum in first year (inclusive of public holidays); rising to 40 days after 5 years
Role
Reporting to:Operations Manager
Responsible for: Shop team and volunteers
Edinburgh Furniture Initiative is an established second-hand furniture store. Located in the centre of Edinburgh, EFI is one of Scotland’s largest re-use social enterprises.
Operating as part of Four Square, a charity supporting people who face homelessness, EFI provides an independent income stream for Four Square and operates with three main aims:
- to provide low cost, high quality furniture to people on low incomes;
- to provide employment and training opportunities for people who have been homeless or who are at risk of homelessness;
- and, to promote the re-use economy and prevent useable goods going into landfill.
Following a restructure as a result of changes to our business during Covid-19, we are looking for a creative, dynamic store manager who can combine good people and business skills with an eye for design and an entrepreneurial approach. We want to make EFI a flagship for the re-use economy and build a sustainable social enterprise that will integrate and support the wider charity as we progress towards our vision of supporting everyone to have a home and their place in the community.
The right person is someone who has the vision and capacity to plan the service; set and meet targets; and motivate and support a varied staff team; and work in partnership with likeminded organisations.
The person appointed will also be joining at an exciting time where we are planning a move to a new store and a large-scale refurbishment programme at our storage warehouse. You will have the opportunity to input into how the store looks and how it is set out and really see EFI grow into the business it can be.
The job
Day to day, you will manage the shop staff; office staff; shop warehouse team; and volunteers. You’ll work closely with your colleague the Team Leader in the warehouse to ensure the shop is filled with the right stock; and the collections are being managed well. You’ll oversee our team of volunteers; our sales team; warehouse staff; and phone team; as well as young people coming into the organisation through the Kickstart Jobs Scheme. Your team will be 4 full time staff across a weekday and a weekend; up to 4 young people; and up to 4 volunteers a day. The main functions of the role are:
- Plan the work of the team to ensure the targets are met; the team are supported and provide excellent customer service and high performance
- Be an ambassador for Four Square and build relationship with key external organisation including regulators and accreditors, partners, funders and the wider social enterprise community.
- Oversee the stock, ensuring enough stock is coming into the store; is of high quality and sells well; and that stock is managed on the shop floor;
- Oversee the collection and communication around Gift Aid donations and sales;
- Maintain the look of the store ensuring it is inviting welcoming and displays our furniture and white goods encourage sales and make best use of the floor space;
- Oversee our online sales, ensuring we offer high standards and have excellent procedures in place for communicating and delivering on eBay, Facebook, Instagram and other platforms;
- Monitor and report on store performance to funders, regulators and to the Leadership Team;
- Analyse and interpret performance information to support improvement and development;
- Work closely with the Team Leader - Warehouse to take advantage of opportunities to increase stock donations and explore new suppliers;
- Be responsible for the health and safety of the building and the staff;
- Manage staff performance, rotas, duties, holidays and absences;
- Work with external partners and colleagues to create opportunities within the store for volunteering and employment for people using our services;
- Review systems, processes and procedures across the social enterprise including brining in a new till system;
- Seek out new opportunities to improve the store; attract new donors; and create productive partnerships;
- Be an active member of national membership organisations to ensure you keep in touch with new policies, developments and training;
- Ensure our store meets the Revolve standards for the sale of re-use goods;
- Create and up-date standard operating procedures;
- Create a marketing plan for the store to encourage donations and shoppers;
- Plan events in the store to increase the profile of EFI and to reach new shoppers and volunteers;
- Participate in organisation wide managers meetings and improvement projects.
The person
If you are the right person you will:
- Have values which complement our values as an organisation and you must demonstrate that you live them everyday;
- Have the right experience: a solid background in retail is essential; a design background; experience of digital marketing and a knowledge of furniture sales would be a bonus.
- Enjoy and be good at managing people: motivating, encouraging and having the difficult conversations;
- Get all the compliance stuff right: attention to detail, reporting, gathering evidence and using it for improvement;
- Be a leader: know what you want to do and take people with you;
- Be a great team member and feel passionate about what you do;
- Spot the gaps and come up with creative ways to fill them;
- Be good at planning and help your team be good at planning;
- Be good at relationships with people you agree with and people you don’t agree with;
- Value attention to detail so that your procedures, processes and reporting are accurate, make sense and anyone can access them;
- Know how to use technology to improve your work and help others to see the benefit.
- Have an eye for strategy: working out how to improve the current set-up for future development and growth.
Application notes
Closing date: Sunday 18th April.
Please complete and return application form to tracys@foursquare.org.uk
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About Us
Our aim is to find routes out of homelessness and into independent living for the people we support every day. Alongside our services, we have two social enterprises, that provide vital income for our charity as well as volunteering and training opportunities for people using our services and the wider community.
About The Job
This is a key role in the organisation supporting the Chief Executive and Leadership Team (LT) to execute and deliver the strategy. You will be a highly visible and pivotal member of the team arranging support and access to the LT and the Board of Directors. You will report to the Director of HR and Corporate Services, supporting the CEO and others with a range of diverse tasks and activities.
All Four Square employees must complete a Basic Disclosure and provide evidence of the outcome when received from Disclosure Scotland.
Main Responsibilities
- Proactive management of CEO and Leadership Team (LT) diaries. While acting as first point of contact for those seeking the CEO, diverting requests as appropriate.
- Provide proactive support to board members including recruitment, induction, SharePoint and events.
- Organises meetings including drafting papers for meeting and minute taking.
- Manage key governance documentation and KPI information.
- Other tasks as required to ensure overall administrative responsibilities of Four Square are met.
Employee Benefits
- 35 days holiday including public holidays.
- Pension with People’s Pension (employees 3%; employers 5%).
- Casual dress code.
- On-site parking.
- Access to Organisational Development Programme.
- Access to advice and support through our Employee Assistance Programme.
- 15% staff discount plus free delivery for items purchased in Edinburgh Furniture Initiative.
- 20% staff discount at Four Square Park Cafe *excluding alcohol.
- Access to exclusive deals and discounts through our HR platform.
- Access to a staff support fund to help with unexpected one-off costs.
- Involvement in Four Square’s strategy planning.
Required Qualifications and Skills
- Able to demonstrate recent experience of providing administrative support to senior stakeholders in a fast-paced environment.
- Ability to multi-task and prioritise with an everchanging workload.
- Ability to proactively provide support in challenging situations to resolve issues.
- Strong communication skills, both written and verbal;
- Ability to build relationships at all levels across the organisation and with external stakeholders.
- Highly organised with strong attention to detail.
- Advanced skills in MS Office Packages; and remote meeting technology.
- Able to be mainly office based to ensure collaboration with stakeholders and a consistent presence in the organisation.
About Us
Our aim is to find routes out of homelessness and into independent living for the people we support every day. Alongside our services, we have two social enterprises, that provide vital income for our charity as well as volunteering and training opportunities for people using our services and the wider community.
About The Job
Our people are at the heart of the organisation and this role supports our team through all aspects of their time with Four Square. The postholder will oversee recruitment, deliver organisation inductions, support managers, monitor and arrange skills training and help deliver our payroll function. The role will have lead responsibility in delivering our organisational development programme Impactful People.
This is varied role working across our services and social enterprise which comprises of over 100 staff, volunteers, and students on placement. The postholder will gain exposure to a wide range of HR aspects and will play a key role in supporting the team.
All Four Square employees must complete a Basic Disclosure and provide evidence of the outcome when received from Disclosure Scotland.
Main Responsibilities
- Oversee recruitment, onboarding and deliver organisational inductions to new staff;
- Oversight and maintenance of the HR database, including producing regular reports to provide KPIs as well as ad-hoc reports when requested;
- Responsible for the administration of the employee assistance programme;
- Produce payroll reports for monthly payroll;
- Work with managers in handling employee relations matters including, investigations disciplinary or grievance issues, providing appropriate and timely support and maintaining appropriate records;
- Provide support to Director of HR and Corporate Services on relevant HR matters and support the delivery of Impactful People, our Organisational Development programme
- Produce a monthly staff newsletter, supporting the culture and providing information to all our staff;
- Able to step in to support business critical functions in the central team when required (full training provided);
- Conduct exit interviews and collate data on reasons for leaving;
- Any other tasks which support the HR and payroll functions within Four Square.
Employee Benefits
- 35 days holiday including public holidays.
- Pension with People’s Pension (employees 3%; employers 5%).
- Casual dress code.
- On-site parking.
- Access to Organisational Development Programme.
- Access to advice and support through our Employee Assistance Programme.
- 15% staff discount plus free delivery for items purchased in Edinburgh Furniture Initiative.
- 20% staff discount at Four Square Park Cafe *excluding alcohol.
- Access to exclusive deals and discounts through our HR platform.
- Access to a staff support fund to help with unexpected one-off costs.
- Involvement in Four Square’s strategy planning.
Required Qualifications and Skills
- At least three years’ experience of working in HR and ideally a qualification in HR, working towards a qualification.
- Ideally a Chartered member of CIPD or working towards membership.
- Proven ability to multi-task and prioritise an everchanging workload.
- Ability to take responsibility to proactively resolve issues and provide support in challenging situations.
- Strong communication skills, both written and verbal. Ability to build relationships at all levels across the organisation and with external stakeholders.
- Detailed focus, highly organised and able to plan and organise work with strong attention to detail.
- Advanced skills in MS Office Packages; and remote meeting technology.
- Office based to ensure collaboration with stakeholders and a consistent presence in the organisation.
Reports to: Director of HR and Corporate Services
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Top job! Director of HR and Corporate Services
- Full time
- £65,000
- Edinburgh (On site)
- Closing 9th May 2024
About Us
Our aim is to find routes out of homelessness and into independent living for the people we support every day. Alongside our services, we have two social enterprises, that provide vital income for our charity as well as volunteering and training opportunities for people using our services and the wider community.
About The Job
The Director of HR and Corporate Services is at the heart of the business. Taking a lead on the HR, Risk, Legal and Compliance functions, this role is responsible for all internal operations, and also supports central functions.
A strong part of our culture is local accountability and as such this role will enable others to make decisions, devolving appropriate responsibilities on areas such as HR, procurement, contract management and facilities to other parts of the organisation while taking a strategic overview.
This is a new role where the postholder will have scope to review and update responsibilities, in conjunction with the CEO, to ensure the function works across the organisation.
The Director of HR and Corporate Services shares key leadership behaviours and accountabilities with the rest of the Leadership Team, while focusing on specific areas responsibility.
This role requires a PVG check.
Main Areas of Responsibility
- Governance: Ensure the correct governance arrangements, practices and systems are in place; are followed; and reviewed.
- Improvement projects: Take the lead on improvement projects across the organisation, involving appropriate people and teams.
- Business continuity: Ensure planning for business continuity is documented, prepared for and regularly reviewed.
- Health and Safety: Chair the health and safety committee and oversee implementation of policies and appropriate reporting
- Data Protection: Ensure our information management systems and retention schedules are up to date and information is secure, this includes IT security and support.
- People development: lead on Impactful People, our people development and feedback programme.
- Contractor management: direct and support external contractors on marketing, fundraising, people development and other projects.
- Oversee the work of the Directorate of Corporate Services team providing strategic decision making, professional guidance and support.
- Line management of 4 X Direct reports: Executive Assistant; Project Co-ordinator; HR & Payroll Coordinator; Volunteer & Community Fundraising Officer
Employee Benefits
- 35 days holiday including public holidays.
- Pension with People’s Pension (employees 3%; employers 5%).
- Casual dress code.
- On-site parking.
- Access to Organisational Development Programme.
- Access to advice and support through our Employee Assistance Programme.
- 15% staff discount plus free delivery for items purchased in Edinburgh Furniture Initiative.
- 20% staff discount at Four Square Park Cafe *excluding alcohol.
- Access to exclusive deals and discounts through our HR platform.
- Access to a staff support fund to help with unexpected one-off costs.
- Involvement in Four Square’s strategy planning.
Required Qualifications and Skills
We are looking for a candidate who can hit the ground running in this role and therefore we require candidates to have:
- Experience of working at a senior level within an organisation;
- Knowledge and understanding of the charity sector, preferably as an employee or a trustee
- Significant experienced of people management;
- Preferably qualified to CIPD Level 7 (or equivalent experience/qualification);
- Demonstrable knowledge of the legal and regulatory landscape of all aspects of corporate services to ensure understanding and compliance, including: HR; data protection; health and safety; and charity governance;
- Excellent project management and planning skills and be able to translate strategies into operational plans;
- Experience in coaching and developing members of a new team is desirable.
- Ability to think strategically and creatively while demonstrating good judgement when analysing and responding to complex issues.
- Works well under own initiative; is an effective member of a leadership team; and a skilled collaborator across an organisation.
- Highly organised with strong attention to detail.
- Confident and effective communicator with the ability to present information to a variety of different audiences.
- Confident with a variety of IT packages including Microsoft. Ability to create reports and analyse data to spot trends and act on them.
Reports to: CEO.
Project Worker – Glasgow
- Full time
- £24,553 – £27,652
- Glasgow with some home working (Hybrid)
- Closing 22nd April 2024
Rock Trust are delighted to be expanding the successful ‘Housing First for Youth’ service into Glasgow. We are looking for a team member who has experience of supporting young vulnerable people accessing our services. The role will involve working intensively with a small caseload of young people to coordinate and provide emotional and practical support.
The Project Worker will work directly with young people to coordinate and provide emotional and practical support on a 1:1 and group basis. Working with young people who are homeless or at risk of homelessness to ensure that when homelessness can’t be avoided, their experience of homelessness is rare, brief, and non-recurring.
The Project Worker will offer line management, guidance, and support to Support Assistants and volunteers, working together to support young people to return or remain at home, improve their practical independent living skills, set up their own tenancy and access other services and to reach their full potential. Project Workers are responsible for completing support plans and risk assessments and are the main contact for any key people involved in the care and support of young people.
In addition to the responsibilities in the JD, the successful candidate will be able to demonstrate:
- An ability to build trusting, lasting relationships with young people
- Support young people to manage and thrive in their home
- Motivate young people to set goals and reach their potential
- An ability to work effectively with partners and other key people to provide young people with
- excellent care and support
- Adopt a ‘whatever it takes’ and rights based approach
- Work in a psychologically and trauma informed manner
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