Would you like to make a difference to a person’s quality of life? Would you like to learn BSL while being paid? We are looking for caring and motivated Support Workers to support deaf BSL users to join our team. Could that be you?

Who are we?

Deaf Action is a deaf-led charity, supporting and celebrating deaf people. We were established in 1835 and work with deaf people across Scotland and the South of England. Our work is geared towards empowering all deaf people to achieve their potential and fully participate in society, with equality of rights, access, and opportunity.

As well as our outreach service in Edinburgh, we are expanding our service provision in Glasgow and are looking for people who can make a major contribution to our plans for innovation and growth and who have the commitment and enthusiasm to contribute to the work of our support services to Deaf people throughout Edinburgh and Glasgow.

You can find out more about us at deafaction.org.

About you

We are looking for people who are caring, fun, motivated, willing to learn and show initiative. However, you would need some experience of working in a support service and managing /overseeing a team.

We will provide on the job training with the opportunity to complete formal qualifications in social care. If you have knowledge of BSL, or are a BSL user that is a bonus, however we will provide training if not.

The ideal candidates will be fully committed to our values, which can be found on our website.

The role

You will be leading a team to support *deaf people living in the community. As well as leading a team you will be lone working in the community, delivering a person-centred service supporting deaf people within their own living environment, to enable them to fully participate in the decisions affecting their lives, ensuring that wherever possible, service users benefit from informed choice, control, and independence. This will include both activities at home and within the community which will promote independence and social inclusion.

You will be accountable to the Support Services Area Manager. By working together, you will ensure that a consistent, high quality support service is provided to deaf service users in their own homes, and that staff are supported to develop and maintain such a service.

Due to the nature of this role, its essential that you can drive and have access to a car.

*deaf: this to includes Deaf Sign Language users, deafened, deafblind and hard of hearing people.

You will be asked:

• To actively monitor and develop individual and team performance by ensuring effective supervision and Performance Development Reviews/Reports (PDRs).

• Be responsible for any risk assessments at the service users home as part of your Health and Safety responsibilities.

• To provide clear direction, co-ordination, feedback, and day to day line management for the work of a delegated group of staff. Thus, ensuring their motivation to provide outcome focused, person centred services.

• To assess any new service users for the service and match them with staffs.

• To be involved in recruitment for new staff for the service.

• To take an active role in assessments / recordings and to work with service users to develop their skills and abilities to achieve identified outcomes.

• To assist service users with personal care tasks where appropriate.

• To be involved, as appropriate, with all household tasks, maximising service users’ participation.

• To record the day-to-day finances (where relevant) and household budgets of service users.

• To enable service users to access information to be fully informed of their rights and valid expectations from the service provided.

• To ensure the health, safety and security of individuals and their environment.

What is on offer? What do we offer?

• Occupational pension scheme with employer contributions of 6%.

• 32 days leave pro rata (including bank holidays) pro rata for part time.

• 24/7 access to an Employee Assistance Programme provided by Health Assured.

• In-house Mental Health First Aiders.

• Access to the Cycle to Work Scheme and IT Voucher Scheme.

• Ongoing support for learning and development through our PDR process

• Death in service benefit

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Some of the essentials we are looking for in candidates

A relevant qualification, to a minimum standard of HNC/SVQ 3 (SCQF level 7) in a discipline related to working with children and young people, or equivalent work experience.

Ideally, you will have experience working with children in Early Years settings.

You will also need a minimum of two years’ experience working in youth work, community, or education settings, as well as demonstrate knowledge of co-production, child protection, participatory decision-making, and much more.

We are seeking to recruit a motivated, skilled and highly organised coordinator to lead our Telefriending Service, and to and contribute to the support that LGBT Health offers to LGBT+ older people (50 years+) throughout Scotland.

The main purpose of the role is to lead on the delivery of the Telefriending Service which offers regular phone-based support to LGBT elders throughout Scotland. The Coordinator is responsible for:

• carrying out initial assessment with new referrals and matching referrals
• recruit, train and supervise volunteers and sessional staff
• coordinate weekly staff and volunteer rotas
• lead a team of sessional staff and volunteers
• promote the service
• collect and collate reporting data
• ensure that the Telefriending project is delivered to a high standard

A fantastic opportunity has become available within the Fundraising & Engagement Team to own the delivery of significant income from two key income streams and sustain our mission to ensure nobody faces dementia alone.

The Fundraising & Engagement Leader will report to the Head of Fundraising & Engagement, collaboratively leading the team’s delivery of our strategic objectives.

While not essential, we are particularly keen to hear from anyone who has prior Corporate Partnership and/or Major Donor experience. In particular, this role will focus on the establishment and delivery of a major donor programme and the development and leadership of our corporate partnerships strategy and implementation.

We are looking for someone who is driven, comfortable working independently and has a track record of working in a fast-paced and varied environment. You should be naturally optimistic and empathetic, with a can-do attitude. In line with our ethos of building meaningful relationships, applications from those with experience of partnerships and collaboration are particularly welcome.

Successful applicants will have a positive attitude towards dementia, along with excellent communication skills and a caring manner. A pro-active approach to learn and participate in training will also be expected.