Support Practitioner
- Full time
- £18,278 – £19,238
- Glasgow Flexible Outreach Service (South)
- Closing 14th April 2021
- Advertised from 1st April 2021
Role
About TPS
TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.
Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.
We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.
We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.
Homelessness work within TPS
TPS is the biggest provider of services to people experiencing or at risk of Homelessness across Scotland. We deliver support to over 2800 individuals on any given day, and over 5,100 each year. This number increases when taking into account our services accessed through Justice or Alcohol and Other Drugs funding streams.
We believe that in many cases, Homelessness is entirely preventable. It is failures in the siloed and complex systems that we have designed to protect people that stops us from achieving this. Where Homelessness is not or cannot be, prevented the experience should be short lived, and we should meet that with a psychologically informed response. A menu of options should be available to individuals to prevent, or support someone to move on from Homelessness. This ensures we use a ‘no wrong door’ approach to accessing services.
We deliver a range of service models. These include Outreach Housing Support; Outreach Housing First; Outreach Crisis Support; Supported Accommodation. In line with our Citizenship approach we have a specific focus on key areas. These are; Building on people’s strengths, skills and interests as well as meeting their needs; Connecting people to communities, people and / or places; Harm reduction and / or Recovery; and providing a Psychologically informed / Trauma informed approach.
We also deliver a range of additional services across the country. Examples include Peer Mentoring services, Community Connectors, TPS Moving Service and TPS Connects amongst many other initiatives.
We recognise the importance of animals in people’s lives and helping individuals move on from the trauma they have experienced. We are currently developing our policies and frameworks to engage with stakeholders and develop our policy and procedures to make our services as pet friendly as possible.
We are also active members of the European Federation of National Organisations with the Homeless (FEANTSA).
Service Model
Service Model - Outreach Housing and Wellbeing Support
We provide a range of different outreach Housing support services supporting individuals with short to medium term interventions to either move on from their experience of Homelessness or prevent it happening in the first place. We also deliver longer term Housing Support often funded through personalised budgets / Self Directed Support (SDS) to meet individuals housing and wellbeing needs. We believe that Housing Support can be delivered upstream before Homelessness is even the faintest possibility, often where it is difficult to quantify the impact of our prevention work. Similarly, we see the importance of housing support to move people on from their experience of Homelessness and also any long term physical and emotional needs.
Main duties and responsibilities
Support to people who use services - To:
- provide support and assistance to people who we support in accordance with their support plans and service aims.
- assist with initial and on-going assessments of people who we support.
- advise people who we support in accordance with guidance from senior colleagues or in accordance with the service aims.
- be a key worker as required.
- maintain professional confidentiality and boundaries at all times.
- support and assist people who we support in crisis situations, and/or manage physical risk or behaviour likely to cause incidents, in accordance with the support plan or service protocol.
- travel within the service area you are contracted for and supporting the travel and transportation of people who we support in accordance with their support plan (mobility, own car, service vehicles, public transport etc).
- have an understanding of the causes and effects of social exclusion as is relevant to the service and area in which you work.
Application notes
Please visit our website to apply;
Closing date: 14 April 2021
Housing Support Worker (Full time & Relief)
- Full time
- £22,953 – £25,094
- Perth (On site)
- Closing 30th April 2024
We are a caring and compassionate team of 9 and, have a vacancy due to retirement, Supporting people living in the city of Perth and North Perthshire.
Assisting people who have been classed as homeless who may have been living in
temporary accommodation, sofa surfing, or fleeing abuse - the list is endless.
We provide 1:1 person-centred support to help people to sustain their tenancy. Getting to know the person, building trusting relationships, leading by example, and looking after ourselves and each other too.
Welcoming people with a wide range of skills and experiences – including those who have lived through life experiences.
We are flexible, humourous, and have a ‘can do’ spirit. Walking alongside people to help build their confidence and give them the tools so they can do this on their own.
Job Purpose
The role of a Floating Housing Support Worker (FHSW) will be to provide positive, practical, and emotional support to people who use our service, focusing on goals, promoting choices, and encouraging personal responsibility.
Multi-agency work, by building and maintaining effective professional relationships with a range of external partners we can ensure support for the people is tailored to their needs and their voices are heard.
People who use our services are often excluded from many other places and are often quite hard to reach, so a can-do attitude is essential. So our team are experts in building positive relationships with people who understandably find it difficult to trust others, demonstrating perseverance and resilience.
You will be responsible for maintaining your own caseload and service records. You will ensure that the service you provide is delivered in line with the Scottish Social Services Council’s Codes of Practice for Social Services
Any other duties directed by your Service Leader
Key Responsibilities
Warmth and Regard
- Treating people with kindness, dignity and respect
- Act with compassion and discretion.
- Recognises and values everyone (equality and Diversity).
Inclusion and Participation
- Builds local partnerships to understand the needs of each service locality
- To provide quality services to people through effective planning, monitoring,
- and reviews.
- Participating in organizational initiatives and opportunities to engage with
- colleagues and services across Simon Community Scotland
- Embracing technology in delivering your role.
Personalized and Creative
- Working with people to plan support that is person-centred and responsive to
- their needs and wishes being creative in your approach.
- Have a can-do attitude, to find solutions that are a good fit for someone, irrespective of who they are or the problem they have.
- Be intuitive, so when someone isn’t at their best, quickly recognize there’s probably something else going on and find ways to respond with care.
- Being adaptable and flexible, as things can change quickly.
Partnership and Collaboration
- Working and building a positive relationship and working in partnership with other
- providers.
- Deliver evidence-based outcomes for people.
- Demonstrates and promotes resilience
Leadership and Learning
- To act as an advocate, or facilitate advocacy, where appropriate by acting on behalf of
- people who use the service
- Ensure your practice complies with all SCS policies & procedures, with particular
- reference to HR, health & safety, equalities & diversity and confidentiality
- Maintaining SSSC registration and PVG membership
- Keep abreast of developments within the field and undertake relevant training and learning development as necessary and sharing with others.
Person Specification
Training and Qualifications:
Essential:
- SVQ 3 social care or willingness to work towards
- SSSC Registered or willing to become so
Desirable:
- Trauma-informed practice
- Assist/MHFA/SafeTalk trained
Experience:
Essential:
- Being creative in working alongside people.
Desirable:
- The lived experience of homelessness
- Experience working with a range of agencies as a team
- Networking and connecting skills
Knowledge and Skills:
Essential:
- Understanding of the issues faced by people who use services
- Understanding of regulatory requirements including SCSWIS, SSSC, HSCS
- Good digital skills or desire to learn
Desirable:
- Knowledge and understanding of homelessness, addictions, and mental health
- Evidence of good communication skills, written, verbal and digital
Personal:
Essential:
- Able to lead by example.
- A team player.
- A desire to learn and to develop innovative practice
- Flexible, responsive
Support Worker - MAP service
- Full time
- £22,953 – £25,094
- Tollcross (On site)
- Closing 30th April 2024
You will be part of an initiative which will transform Scotland's approach to homelessness and alcohol.
Simon Community Scotland is the largest provider of homelessness services in Scotland.
Our vision is for everyone to have a safe place to live with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances.
Everything we do is about and for people: the people we support, our staff, our partners and everyone affected by homelessness.
Our values are built into every area of activity and tell the story of how people remain at the heart of the Simon Community.
Job Summary
The Simon Community is Scotland's leading homeless charity. We are creative and innovative. We get things done with care and compassion that make a difference to our community, being true to our values. We are a community of staff, volunteers and the people that we support.
We are looking for someone who is passionate about changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma. They often engage in risk taking behaviours that put their physical and mental health, and their lives at risk. Despite the challenges they face they have incredible resilience, survival skills and a wicked sense of humour. They know what a good, and not so good service looks like.
As part of Scotland's first Managed Alcohol Programme you will:
- support our community to manage and control their alcohol consumption;
- provide lifestyle advice;
- support access to our on-site and partner health support;
- provide emotional and socialisation support
There is a rolling rota including night shifts.
Job Purpose
As a support worker it will be your job to work with a team to:
- Help people in our community to manage and recover their mental health
- Support people who use drugs and alcohol to do so as safely as possible
- Support people who choose to reduce or stop their drug and alcohol use to do so safely
- Help people in our community to build a positive network of connections that will help them to gain and sustain their own housing
- Provide emotional and practical support to our community
- Any other duties directed by your service lead
Key Responsibilities
Our values support:
- Warmth and positive regard
- Inclusion and participation
- Innovation and personalisation of care and support
- Ambition
- Partnership
- Learning and leadership
Your key responsibilities to support those values will be:
- Developing honest and open relationships with our community that foster trust
- Using our training and reflective practice to develop additional skills to support and respond appropriately to our community who have experienced trauma
- Working with people in our community with a wide range of experiences and cultural backgrounds with dignity, respect and kindness
- Working as part of a team with a range of experiences and knowledge to the benefit of our community
- Supporting our community to influence their care and support to meet their goals - Fostering connection, hope, a positive identity and meaning in life and a sense of control for our community
- Working with other teams in SCS and with partners to support good outcomes for our community
- Seeking opportunities that will make a difference to our community
- Ensuring that our places reflect the respect we hold for our community
Person Specification
Training and Qualifications:
Essential:
- SVQ 3 social care or willing to work towards
- SSSC Registered or willing to become so
Desirable:
- Trauma informed practice
- Assist/MHFA/SafeTalk trained
- Naloxone trained
- Mental health or addictions qualifications
Experience:
Essential:
- Experience of providing support to people with a range of challenges including homelessness, mental ill health and addictions
- Experience of working in a fast paced environment which requires quick decision making
Desirable:
- Lived experience of homelessness
- Experience of working with a range of agencies as a team
- Networking and connecting skills
Knowledge and Skills:
Essential:
- Experience of working with people with a variety of individual and cultural beliefs
- Ability to use empathy and relational skills to build positive relationships with our community and colleagues
- Understanding of and ability to work within ethical and relational boundaries
Desirable:
- Knowledge and understanding of homelessness, addictions and mental health
- Understanding of services that support homelessness,addictions and mental health
- Evidence of good communication skills, written, verbal and digital
Personal:
Essential:
- Able to lead by example.
- A team player.
- A desire to learn and to develop innovative practice
- Honest, ethical and keen to overcome obstacles
- Flexible, responsive
Business Development Manager
- Full time
- £47,000
- Home or office based with occasional travel (Hybrid)
- Closing 3rd May 2024
The Richmond Fellowship Scotland (TRFS) is Scotland’s largest third sector provider of high-quality care and support services. As the Business Development Manager, you will have an integral role focused on expanding our reach and the positive impact that we bring to people’s lives.
We are seeking to appoint a Business Development Manager who shares our values and who will contribute to the overall development and strategic growth of the organisation as a member of the Development Team. It is important to have a working knowledge of the social care and health landscape (including commissioning and funding practices) and direct experience of success in a business development focused role.
You will also lead important organisational initiatives, and will bring the creativity and strategic focus required to develop and grow key programmes and projects.
Excellent communication, analysis, influencing and partnership working are amongst the core attributes that are vital for this post. If you have these, and the other essential skills and experiences detailed in the full Job Description, then we look forward to receiving your application for this exciting and important role!
For an informal and confidential discussion about this role please contact Stephen Plunkett (TRFS Head of Development) at splunkett@trfs.org.uk who will respond during the week beginning 15th April.
An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland West Area, this includes our teams in Ayrshire & Arran; Dumfries; Dunbartonshire; Glasgow & Greater Glasgow; Lanarkshire and Renfrewshire.
Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.
Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.
Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our West Area; and to other locations within Scotland for meetings and training.
Whilst the role can be hybrid, we have recently secured a new office base in Glasgow so there will be a regular requirement to have a routine presence in the office.
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