Museums Galleries Scotland (MGS) is the National Development Body for Scotland’s museums and galleries sector – this includes 440 museums and galleries of all sizes and organisational types. We strive to be an inclusive, agile and forward-looking organisation that seeks to lead and support positive change in the sector.

In January 2024, the Scottish Government accepted the recommendations of the Empire, Slavery & Scotland’s Museums (ESSM) Steering Group, set up to advise on how Scotland’s museums and galleries can better reflect the country’s role in empire, colonialism, and historic slavery. Museums need help to develop skills and confidence in this work. MGS is now looking to appoint an Events Assistant who will support the delivery of training and networking opportunities to assist with implementation of the recommendations. The role will also assist museums to develop resources to embed race equality and anti racism in the curriculum.

You will work collaboratively with the ESSM Manager and support effective relationships with partner organisations, training providers and programme participants. You will bring excellent administrative, organisational and communication skills, a strong customer focus and a can-do approach, with an awareness of anti-oppression.

The successful candidate will manifest MGS’s core values: collaboration, integrity, passion for museums, and courageousness.

We have a hybrid working approach and are happy to talk flexible working.

We believe that our work will be stronger with greater diversity. MGS welcomes applications from all sections of the community and is an equal opportunities employer. We are a Disability Confident Employer and hold Living Wage and Gold Investors in People accreditation. MGS is striving to be an anti-racist organisation and more information on our commitment to this is on our website. Our commitment to climate action can also be found on our website.

Who are we?

At Worldwide Cancer Research, we start new cures. Cancer is still one of the leading causes of death worldwide, but cutting-edge science can give us hope. Discovery research seeks to uncover new knowledge that could change the way we think about cancer. It reveals new ways to prevent, diagnose, and treat cancer that can save lives.

We actively seek unconventional and imaginative ideas from scientists at all stages of their career, across the globe. In some cases, we are the only organisation that will fund a scientist’s idea. We take an unbiased approach to research funding by focusing on supporting only the best ideas for new cures. By having a diverse research portfolio, we increase our chances of finding breakthroughs.

Our vision is of a day when no life is cut short by cancer, and we believe we can achieve this by starting the life-saving advances of the future by sowing the seeds of discoveries. Anyone that helps bring forward breakthroughs – including our staff, our supporters, and the researchers we fund – is a Curestarter.

As a charity, we are committed to opportunity without barriers, and we are striving to seek, value and learn from different perspectives and experiences. We want Worldwide Cancer Research to be an inclusive organisation – where everyone can be themselves and feel valued – as diverse as the scientific community we fund and the families whose lives we impact.

We are committed to ensuring that we provide equal opportunities to every applicant regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We aim to ensure that our recruitment process is unbiased and that everyone is treated equitably. In support of this, we have pledged to ‘Show the Salary’ for our roles and we are a registered Disability Confident Committed Employer, because our team members are at the heart of everything we do.

To help start new cancer cures around the world and fund discovery cancer research, we are looking for a Supporter Care Executive to join our busy Marketing and Supporter Experience team.

About the Supporter Care Executive role and why we need you

We are looking for a Supporter Care Executive to join a team delivering a sector-leading service to our supporters, who are known as Curestarters. The Supporter Care Team builds lasting relationships through honest and respectful conversation; you will drive supporter loyalty through excellent stewardship and fundraising assistance, whether by phone, email or mail. You will also carry out administrative tasks to assist in the smooth running of the Supporter Care Team.

As the first point of contact for all Worldwide Cancer Research Curestarters, you can make an impact every day with our team by maximising fundraising income and supporter engagement. Everyone in the charity plays their part in curestarting and demonstrates our values in their day-to-day work.

The charity’s values are Curious, United, Real, Entrepreneurial and Spirited, which you can readily demonstrate day to day. You will be an advocate for our vision and act as a role model for the charity when in touch with prospects. We consistently offer opportunities for employee voice, our cross-team diversity and inclusion group is open to all, we have recently introduced a nine-day fortnight and we review our benefits annually.

We’re looking for a Customer Care Executive to join our team, this role will be known internally as Supporter Care Executive.

Hours: Full time and permanent. 35 hours a week over core working hours of 10am - 3pm, Monday to Friday, with a one-hour lunch break. The office is open 8am – 6pm daily and our hybrid working policy requires all full-time employees to work at least two days a week in the Edinburgh office.

Benefits:10% employer pension contribution; employee assistance programme and counselling service; enhanced maternity/paternity/adoption pay; enhanced sick pay; 31 days’ paid holiday/year plus four paid winter public holidays; 2-weeks fully remote working/year; three paid carer days/year; death in service benefit; cycle to work and travel season ticket schemes.

To support the Team’s work-life balance, we work a nine-day fortnight where the charity is closed every second Friday.

You will find the full job profile and our benefits on Worldwide Cancer Research careers

Main Duties

The Employability Advisor will be responsible to Regional Co-Ordinator and will work as a member of OPFS Lanarkshire Employability Service, to provide employability support for single parents and young parents facing additional barriers to engaging with services, entering suitable employment, education, and training opportunities through one-to-one meetings and group work sessions.

Specific Duties

• Case Management: Work with single parents facing additional barriers, to access employability support by using case management methods, to provide a continuum of consistent support through each client’s journey of the Making Employability Works for Single Parents Employability Pathway and progress into suitable and sustainable employment.
• Barriers: Support clients to identify their presenting barriers to enter suitable employment, education and training opportunities and work with single parents to address those barriers.
• Initial Support: Enable single parents to identify their future goals, assess motivation, develop personal action plans, and support client’s access to suitable employability activities.
• Liaison: Build links with agencies, projects, organisations, and groups across the local authority area, to identify eligible young parents who would benefit from participating in a scheduled programme of employability support, that will enable them to access suitable employment, education, and training opportunities.
• Outreach & Engagement: Undertake activities to actively reach out to, and engage with, eligible single parents; supporting clients to build their confidence and develop their knowledge and awareness of the support and services available to them through OPFS’s Making Employability Work for Single Parents Employability Service.
• Work/Vocational Activities & Training: Co-ordinate and deliver a range of employability activities to single parents in 1-2-1 and group settings to enable parents facing additional barriers to employment to develop their knowledge, awareness and understanding of early work preparation, C.V development and core skills, helping to increase participants access to available employment, training, and education opportunities.
• Job Matching: Provide employability support to help single parents to become job ready through the provision of activities that focus on; active job searching, completing application forms, attending interviews and make informed decisions to secure and sustain suitable employment.
• In Work Support: Provide single parents facing additional barriers to sustain their employment role with continued support on entering employment and help single parents to progress within their working role.
• Signposting and Referral: Ensure that young parents gain access to the services and resources that will help to address their needs and support their progression along OPFS Making Employability Work for Single Parents Employability Service.
• Monitoring and Evaluation: Ensure effective recording, monitoring and evaluation procedures are collated and produced on a regular monthly basis.
• Reporting, targets, and outcomes: Ensure project outcomes and targets are met in-line with funding application and submit comprehensive reports to the Services Manager on all areas of the work you are responsible for.
• Other relevant duties: Carrying out any other relevant duties related to the above.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all duties, and it is recognised that jobs change and evolve over time.

Personal Specifications

Essential

1. Qualification: A relevant professional qualification or a good standard of education equivalent to HNC/HND, SVQ3 /4 or equivalent experience related to this area of work.
2. Experience of working in the employability support field.
3. Experience of group work: candidates should preferably have had experience of running groups and understand potential group work issues.
4. Excellent written and verbal communication skills.
5. Excellent IT skills.
6. Commitment to professional development.
7. Flexibility to meet the needs of the services.
8. Driving license and use of a vehicle.

Desirable:

1. Experience of working with single parents: Prior experience of work with families headed by a single parent in a voluntary sector or statutory context.

Terms & Conditions

1. Period of appointment: The post is funded until 31st March 2025. Confirmation of appointment will be dependent on completion of a satisfactory three-month probation period, satisfactory reference, and Disclosure checks.
2. Salary: OPFS salary scale points 13-17: £23,915 to £29,230 per annum (Appointments will be made at a point reflective of previous experience).
3. Hours of work: up to 35 hours weekly with flexibility to meet the needs of clients. Part time hours also considered
4. Holidays: Annual leave entitlement is 25 days and 12 Public holidays, pro rata for part time hours
5. Pension: You will be auto enrolled from your start date. OPFS pays 7% of your salary and you pay a minimum of 3%.
6. Training, support, and supervision: OPFS is committed to the development of its staff through internal training and access to external training. We also have an annual staff appraisal system in place and all staff receive regular monthly support and supervision from their manager.
7. Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. We have Investors in People status and Living Wage accreditation.

We protect and promote the human rights of people with mental illness, learning disabilities, dementia and related conditions.

We have two varied and interesting roles as Casework Officers for the right candidates to join our team on a full-time basis.

The role involves undertaking a range of administrative activities which will contribute to the fulfilment of the Commission’s duty to monitor the operation of the Mental Health (Care and Treatment) (Scotland) Act 2003.

You should have two passes at higher grade and five passes at standard grade or equivalent qualifications, including English and a numerate subject (or relevant work experience/qualification in Administration).

The role also requires proficient IT skills, with Microsoft Office packages, database input and management.

Telephone enquiry/call handling experience and a customer focused approach are essential along with the ability to communicate effectively.

You should also have proven administrative experience and experience of working under pressure and to deadlines, with excellent organisational skills and attention to detail.

The success of the role relies on team working so the ability to work as part of a team and with limited supervision is critical.

As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment to learning and development and access to an Employee Assistance Programme and comprehensive staff benefits.

We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.

At the Commission we champion diversity, inclusion and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.

Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.